Same problem here. Just started 8 days ago, otherwise worked like a charm before. I have done 3 rebuilds with reverifying in between, to no avail. Sample program thing didn't help.

My problem happens with the Time by Name reports and my memorized reports with that, as well as when I do time by job detail.

NOTE: there was a critical release today......It didn't fix the fact that you would get all dates when you want something specific, it didn't fix the fact that when I filter, it wouldn't 'take, even though it has it in the filter box, but it didn't crash when I tried to use it, as it has been. So a very minor step forward ?

Please fix this.....I know you are working on it.

O

office40

Yes, I have QB Desktop 2021 and am experiencing this same issue since the latest update was installed. I've called, chatted, uninstalled and reinstalled QB and tried to use the Toolhub to fix the file to no avail. We really need and use this Time By Job Detail for our invoicing on a weekly basis. I'm not sure how to even talk with QB about this issue as they transferrred me four times to different departments. So how do I get on the list to get information on a fix for this? Or is there even a timeline for a fix?

JessT

Hi everyone,

Thank you for taking the time to participate in this conversation.

I understand your frustrations and the impact of not being able to use the filter function in the Time by Job Detail report in QuickBooks Desktop. Rest assured that our engineers are investigating this issue with ticket number INV-92635.

On the other hand, I encourage you to contact our QB Desktop Support if you haven't already. This way, they can get your account details in a more secure environment and link your account to the ticket for immediate updates. They are open from 6 AM to 6 PM PT.

If you have other concerns with QuickBooks Desktop, feel free to drop a comment so I can provide further assistance. Take care and have a good one.

L

lamontfin

I am also still having this issue and this functionality is critical to my job.

My data is fine. I've sent the error reports.

Nothing.

R

ReymondO

Thanks for joining the thread, @lamontfin.

I know how important it is for your business to have the ability to filter the Time by Job Detail report. I want to assure you that our dedicated engineering team is diligently working to resolve this issue promptly.

If your account hasn't been included in the list of affected users yet, I recommend reaching out to our QuickBooks Team. They can keep you updated via email once the matter has been resolved. Here's how you can get in touch with them:

Click the Help icon and click QuickBooks Desktop Help.
Select Contact Us.
Give a brief description of your issue and click Continue.
Log in to your Intuit account select Continue and then Continue with my account.
We'll email you a single-use code. Enter your code and click Continue.
Next, choose either Chat with us or Have us call you.

Please review our support hours to ensure we can address your concerns promptly.

Furthermore, you can explore this article to gain a deeper understanding of how to personalize reports in QuickBooks Desktop: Customize Reports in QuickBooks Desktop.

We genuinely appreciate your patience as we work diligently to resolve this issue. Feel free to reach out if you have any other questions or need assistance with managing your QuickBooks Desktop reports. I'm here to help!

M

mtcolombo1

Same issue here with QBDT 2021 for the last 2 weeks. We need a fix not a 'just upgrade to the newest version' solution please.

H

HwCGCG

Having the similar issue but with QB Desktop Accountant 2021. Tried everything is this thread but it only fixes temporarily. Need a perminant fix.

H

HwCGCG

Having the similar issue but with QB Desktop Accountant 2021. Tried everything is this thread but it only fixes temporarily. Need a perminant fix.

M

Melodie Jackson

I have been having the same issue for a couple of weeks. The only fix I have found is to uninstall and reinstall the program. It will work the next time you open the program. It breaks again once you close and reopen the program. I agree with the thread of users. To force us to upgrade is not an acceptable solution. I pay an annual subscription and have not upgraded due to the discontinuation of the loan manager. No explanation and no intent on bringing it back even though QB has received many complaints. QB was a great program, but as the user base grew they disconnected from their customers.

D

drywall56

Has anyone out there gotten a response to this issue. I keep talking with the help desk, but to this point I have not received any help on this issue. They say they are working on it , but it has been over a month.