Within the past week I have lost visibility to invoice activity at the bottom of the invoices in QBO. Is there another location where this detail can viewed?

Could you at least explain why you made the change to invoice data? In what circumstance is it better? You spent resources on it so there must be a reason. It would make me feel better about the product if I thought you were doing it for us and not just for your own coding reasons.

WARNING:  I am frustrated about this, and maybe a little angry.  And when I'm frustrated (and maybe a little angry) I rant because I feel powerless and need to blow off some steam.  I have been a user of Intuit products since the day they came out so I've been supporting this company for over 40 years and have seen it all.  But this latest move in QBO (and QBD - read below) have taken the cake.  So I apologize in advance for this lengthy volume, if you even want to take the time to read it.

I agree with all posters in this thread.  It's ludicrous that you, QBO, would move things around like this, with absolutely no logical reason.  You have created more steps to find information than there were before.  You have broken links in every document that would have taken one click to drill down to what we need.  (eg The fly-out thing on the right of the screen, a skinny little thing with a scroll bar inside it!) instead of just opening the invoice, when you know 99% of us will end up opening the invoice anyways?????)  Every extra keystroke or mouse click takes more time and energy, which most of us don't have, when you multiply those extra keystrokes and clicks by thousands of times each day.

You have made navigating the program infinitely more complicated, not less by requiring us to go to too many places and menus to find what we used to be able to do with one or two clicks.  I agree with the poster who asked, "Who is making these decisions?"  Did your development team even think to conduct focus groups with actual users, people who use the software every day, to find out what they might think about these changes?

Honestly, it seems as though you have to make useless changes to the program just to validate your own existence on this newer, ridiculously expensive subscription model you are now following.  Most of us are already over the barrel.  We're already reluctantly resigned to paying your crazy prices because we all just want to get our jobs done and our investment in the program and our data is now hostage to your company because of some of your other ridiculous policies.  Please just leave alone what customers are not asking for, and start paying attention to features that your customers are really begging for.

And don't get me started on how, beginning just this last week, I now have advertisements for QBO popping up on my Quickbooks Desktop screen!!  With no "x" to close it, no way to get rid of it and when it finally does close after clicking all over the screen a few of dozen times, it pops up another window telling me that my data file is on a server and my option is to select OK to move it to my local machine. WTF!!???!!  Your intrusiveness, as a company, into our businesses and our information has just gone too far.

And please stop parroting back the same response about using the Feedback tool.  I think most QBO users are now quite familiar with it, not that it does any good to use it.  In fact, when I now click on Feedback to give my thoughts to the development team, or so we're told they are, it freezes up the program and I must exit and re-start.

The Feedback link DOES. NOT. WORK.  Neither physically nor practically.

PLEASE start listening to your customers and stop sending back your overwhelmingly banal responses to serious questions.  At least read the question before responding to it. And I know you're taught to begin your posts on this forum with "I understand how difficult or frustrating this must be for you . . ." before you spout off your stock answer, that any of us can find in the help files or by doing online searches when we're trying to solve our own problems, if we're inclined to.  The truth is, you really don't understand because your job is to monitor a forum and look up the same help articles that we all have access to.  Your job is not to be financially responsible for businesses, large and small and all the pressures that come with it.  So it's patronizing and insulting when you begin your responses that way.  Your customers are business people and we're busy.  We don't need to be placated by your "understanding".  We just need answers, so cut to the quick.

Most of us only come to these forums because we've exhausted all other options of finding an answer. And it wouldn't hurt for you to give some assurances to your customers that you, yourselves, who are corresponding with customers all day long, would give some of our feedback to your own developers since it appears we cannot always do so ourselves due to technical issues with your own link being broken.

Rant finished (for now).  This is only one topic.  There are many more.

Have a good day.

All I see when I go to customer history I don’t have any invoices. Just payments. Is there a way to restore that stuff