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rsleonard
January 3, 2022
Question

UNABLE TO PRINT - Form 1099-NEC

  • January 3, 2022
  • 27 replies
  • 0 views

I'm running QB Desktop Pro 2021. Single user.

 

I'm one of those people who tries to get tax stuff out of the way, so over the weekend prepared quarterly payroll reports and filings (941, California 9C and 9CE), as well as W2/W3 filings. No issues with preparing any of those and they went through filing just fine.

 

This morning I went to prepare 1099-NEC Forms. Was able to run and print the report without issue, but when I went to actually print the forms, it didn't work. In the window that allows selection of vendors to get the forms (along with the amounts for each), when I select the "Preview" button, nothing happens. When I select the "Print 1099" button, it brings up the print dialog box, where I select the printer, click the "Print" button...and NOTHING HAPPENS.

 

I looked for program updates, there are none. I closed and opened the program several times I called customer service, and got a response that "some customers" are having trouble -printing "some forms." 
But couldn't give more details than that. They hope to have and update "soon." Hope? Soon? 

I'd love to hear other's experiences with printing 1099's. I'm just wondering if there is somehow some work around while Intuit "hopes" to do something "soon." Thanks in advance for any information.

    27 replies

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    A
    adrbkassoc
    January 20, 2022

    I am having the same issues but only from my laptop.  I can print the forms from my desk top computer with no problem.  So weird!

    R
    ReymondO
    January 20, 2022

    Hi there, @gbrooks2.

     

    Thanks for performing the troubleshooting steps listed above. 

     

    If you haven't tried running the QuickBooks PDF & Print Repair Tool, I'd recommend on doing so. This way, we can identify and resolve program-related issues in the system. Here's how:

     

    1. Close QuickBooks.
    2. We recommend you download the most recent version (1.4.0.0) of the QuickBooks Tool Hub. Save the file somewhere you can easily find it (like your Downloads folder or your Windows desktop).
    3. Open the file you downloaded (QuickBooksToolHub.exe).
    4. Follow the on-screen steps to install and agree to the terms and conditions.
    5. When the install finishes, double-click the icon on your Windows desktop to open the tool hub.
    6. Go to Program Problems.
    7. Select QuickBooks PDF & Print Repair Tool. 

     

    For complete details and visual reference, please see this article: Fix common problems and errors with the QuickBooks Desktop Tool Hub.


    If the issue persists, contact our contact our QuickBooks Support Team. They can review your printing setup and investigate why you're unable to print the 1099 NEC.

     

    Get back to us if you have follow-up questions about printing forms or anything else in QuickBooks. Our QuickBooks Community team is always ready to help. Take care and have a good one.

    L
    Linda Fine
    January 21, 2022

    I am having the exact same issue. It is very frustrating!

    C
    Charies_M
    January 21, 2022

    Thanks for joining this thread, Linda Fine.

     

    If you've tried the suggested steps above and you're still unable to print 3 pages of 1099 NEC, the best thing to do here is to contact our Customer Care Team. They can help identify why you're still unable to print 3 pages of 1099-NEC despite downloading the updates.

     

    Please take note that our support hours for QuickBooks Desktop Pro, Premier, and Plus start from M-F 6 AM to 6 PM. For QuickBooks Desktop Enterprise, we're available any time, any day.

    1. In your QuickBooks Desktop program, go to Help > QuickBooks Desktop Help.
    2. In the Have a Question window, click the Contact Us link at the bottom.
    3. From the Contact Us page, select any topics.
    4. Under Here's how to connect with a QuickBooks expert section, click the Start a Message or Get Phone Number button.

    You can also get our direct phone number on this link: Contact QuickBooks Desktop support.

     

    In addition, feel free to check out these articles to learn more about handling 1099 forms in QuickBooks Desktop:

    Leave a reply on this thread if you have any other questions or concerns while printing 1099's. I'm always here to help. Take care and stay safe.

    N
    Not-a-geek
    January 21, 2022

    Because the QB updates had been previously done, l tried unsuccessfully for over two hours to print the 1099s--but then tried this and it worked:

    Turn off printer.

    Go into QuickBooks, Help, then Update QuickBooks Desktop.

    Select the Options tab, and check the Mark All button.

    Click the Update Now tab, then put a checkmark on the Reset Update box.

    Hit Get Updates. Once the update is complete, restart your computer. Turn on printer.

    (These posts need actual dates rather than time hacks like "3 weeks ago"--especially when they have been going on for years!)

     

    K
    Kkramer3k
    January 23, 2022

    Same!! I had to have my IT guy come and resolve the printing issue. Now it will print but it only will print two venders per page and the 1099 NEC forms are 3 venders per page. I’ve searched for fixes and nothing. I may end up having to hand write each 1098-NEC.
    Crazy. 

    H
    hjp
    January 23, 2022

    My first attempt to print 2021 1099's didn't work.  Printing 2-part instead of the 3-part forms I purchased from Intuit.  Downloaded all desktop QB's updates, including and very important, Critical Updates.  Once updates were completed, "New Files Installed", I closed QB's and restarted my desktop.  I signed back on using "Run as Administrator".  When QB's loaded it asked me to allow QB's to make "changes to hard drive", I chose YES.  Then I closed out and restarted my computer again.  Still couldn't print 1099's :/ Then I read in this blog that I needed to make sure that I got my 'Payroll Updates' done as well.  Then I restarted my computer again.  Still couldn't print 1099's.  Kept going through the 1099 Wizard.  I corrected/deleted a couple of sub entries I had missed.  When I got to the window that asks "NEC Box 1" or "Omit these", all of my entries showed "NEC". I check the box on the bottom left of the window "Report all payments in Box 1" and that did the trick!!  

      S
      Sherylrae5
      January 24, 2022

      I am running into the exact same problem, everything you described I'm getting a little nervous being next wk is 31st.... dont know what to do...🙄😠

      D
      dd100
      January 24, 2022

      I went thru a few levels of trouble.

      1) Getting a summary report required clicking on NEC vs MISC at the top of the report screen. When nothing came up, I had to switch to All accounts, although after having done that, it is automatically working under the 1099 only selection.

      2) I skipped thru the process to print, but got the message that there were no eligible vendors - incorrect.

      3) I went carefully thru the process to print, updating all of my selections. Even tho the end selections were the same as before, this time I was able to get my list to print.

      4) Tried to get a preview, which took a long time, but looked right. Only had 1 page previewed, so had to go back to print for the rest.

      5) As I hit print directly from the print list, I heard a bing from my computer. When I tried to exit, a box came to the front telling me that the printing was outside of the page. When I said ok, my forms printed.

      6) I do not trust the QB collation, so I always print set by set. The 2nd time thru, printed immediately; 3rd time thru, had to try to get out in order for the print area notice to come up - once ok'd, printed fine.

      Don't know if any of these steps will help anyone, but it does cover several glitches!

       

      T
      Tam01
      January 27, 2022

      Lol. I have updated 4 times, along with reboots. Payer's name and address, and amount paid is all in the proper box. However, everything else is all a mess. Payers TIN and Recipients TIN are in the recipients name and address field and so on. And when I align to the + or to the -...it doesn't even move!!! I have searched and double checked on every suggestion. Even paid for an updated desktop version. As our deadline to get these out is coming. I am stressed and upset to the max!

      C
      CharleneMaeF
      January 27, 2022

      I appreciate you for updating us on this, Tam01. I'm surprised all the possible steps to align the fields didn't work. I'm here to ensure this issue gets resolved.

       

      Let's download and install the QuickBooks Tool Hub on your computer. This tool helps fix common errors that occur in the program. I'll show you how:

       

      1. Close QuickBooks.
      2. Download the most recent version (1.5.0.0) of the QuickBooks Tool Hub. 
      3. Open the file you downloaded (QuickBooksToolHub.exe).
      4. Follow the on-screen steps to install and agree to the terms and conditions.
      5. When the installation finishes, double-click the icon on your Windows desktop to open the tool hub.

       

      Then, I'd suggest running the QuickBooks PDF & Print Repair Tool. Here's how:

       

      1. In the QuickBooks Tool Hub, select Program Problems.
      2. Select QuickBooks PDF & Print Repair Tool. It will take about a minute to run.
      3. Attempt to print, email, or save as a PDF from QuickBooks Desktop again.

       

      If the issue persists, I'd suggest performing Solution 2 in this article: Troubleshoot PDF and Print problems with QuickBooks Desktop.

       

      You can also check out this article for more details about adjusting the alignment in your form: Fix Print Alignment of Continuous-feed Printers.

       

      If none of these fixes the problem, I'd suggest contacting our QuickBooks Support Team. They're equipped with tools to check the cause. It'll also allow them to submit a ticket to our engineering team to alert them about the issue if necessary.

       

      Additionally, I've included an article that'll help you learn more about preparing and filing the 1099 form. This ensures everything is accurate for the tax season: Get Answers to your 1099 Questions.

       

      I'm only a few clicks away if you need assistance in printing your forms, Tam01. It's always my pleasure to help you out again.

      O
      oldirtdog
      January 28, 2022

      I ran the PDF and print repair tool, then I did a reset of the update.  I have found you sometimes have to launch QB as an administrator before running those updates.  I never rebooted.  It seemed to work after that.  I couldn't tell you if it was the repair tool or the updates, but I'm able to print now... 

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