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I only observed this for payments I manually recorded between Nov 2019 and Jan 2020.
The refund payment is showing on the bank feed and the customer's open account is Minus £70. I have tried to allocate the bank feed to the customer but it doesn't alter the negative open balance. Thanks
I can see the sales entries in the Chart of Accounts that I need to match to a bank deposit, but it's not coming up as an option. When I go to edit/delete it says it's matched to a deposit, but it's obviously matched to the wrong one somewhere. I can't find the deposit it's matched to. How can I find where a sale has been matched, if I only have the sales entry to go off of?
The Estimate email just has simple text and a pdf attachment, but the Invoice email has a button link for online payment, and more text, which I do not want.
Due to selecting the print using letterhead box for printing invoices, when we email a copy of an invoice to a customer, the version they receive as a PDF attached to an email doesn't have any of our company details on it. This should be added as a function to differentiate between printed invoices and emailed invoices.
