Account management
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I have QB Desktop Premier Plus Contractor Edition 2022 with Enhanced Payroll. Of course we are being held hostage again by QB. Instructions to upgrade are horrible and everything keeps pushing us to Enterprise. How do I upgrade to our Premier Edition? There is no "prompt" and no upgrade button option anywhere on the desktop screen or menus.
The invoice is listed, but the option for a PDF is not available.
Currently, this transaction has zero balance. However, all bills are showing in the bill payment section as open. how can I clear them?
The accounts that are correctly connected online all have the toggle on/off function. It's just the accounts with issues connecting that are having trouble.
i need to update the name, email and phone number as our previous treasurer resigned
Quickbooks Plus Annual Subscription Price going up by 55% !! For 1 user - we paid $982 (In October 2023) and now, billed $1,523. No explanation and no support from QB/Intuit. I spoke to an agent - he simply hung up. Any core services by Microsoft, Apple, and Google increase their prices by a small %, annually. But 55% is beyond me.
Hi Team, we received your renewal pricing quote. The current price is $1,069.20, up from $970 last year (~10% increase). Can you connect us with the right person?
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Is there a different report I should run? I've tried multiple reports and spreadsheets and I can't seem to get the calculations to match.
What is the phone number to contact someone in customer service?
i have 4 clients just need to renew ability to work these files annually, no payroll no QBO downloads. HOW can i continue using my already 'purchased' software?
I made the mistake of upgrading to Quickbooks Pro 2025. How do i downgrade to 2024.I'm not paying more than a thousand dollars for 2025 when I bought 2024 desktop for $225.00It's not worth that kind of money when 2025 is essentially the same program with no visible improvements. How can Intuit justify that steep a price hike for the same program?
"Debbie C........ sent you a new work request" We dont want our customers to request new work through qbo. how do we stop this?
he first Company ID that you have provided is under QuickBooks Online, which is why I can see that it has been cancelled. However, the one that we are working is under US region and Desktop version. THIS MESSAGE HAS BEEN SENT TO ME WHAT WE CAN DO
Yesterday, I was trying to cancel my subscription before I got charged for this month's payment but I was not able to contact anyone to ask questions. Should I contact the Sales number, [removed] to speak to customer support?
Hi! We just upgraded to QBs Desktop for Mac 2019. I was tasked with doing so, and was therefore forced to make myself the admin. I need to switch the admin role to another user that already exists. How?
One of the projects that was part of our Company is breaking off to establish themselves as a separate company . . . I will be using QB for the new company's finances. I have duplicated my QB File, renamed it with the new Company's name . . . how do I delete all the financial data? I don't want to start from scratch. I've built various reports and have a Chart of Accounts / Class List that I want to keep. Is there a simple way to purge all of the financial data, but leave the QB "framework" in place? What if I take a snapshot of the Chart of Accounts, delete each entry, and then recreate it, would that erase the financial data? (I'm wanting to get rid of all invoices, expenses, income, etc.)
I'm getting this error when trying to match a check to a credit memo on a customer account. It worked two weeks ago but I can't figure out how to fix the issue.
