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January 8, 2019
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How do i activate view my paycheck?

  • January 8, 2019
  • 38 replies
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Original commenter did not share additional details
    Best answer by Jen_D

    I keep getting messages saying We weren't able to show your payroll info. I have tried the trouble shooting and cleared my browser history. I continue to get the same message


    Thanks for posting here, @apickens2,

     

    Allow me to share some insights about this problem. The Workforce error "We weren't able to show your payroll info", is currently tagged as an ongoing issue for QuickBooks Desktop and QuickBooks Online. Our engineers are working internally with the fixes so we can't provide the exact turnaround time on when this will be resolved.

     

    We instead send live updates about the status of the investigation through email. To add your account to the notification list, please contact our Support Team.

     

    Live Support are available from 6:00 AM until 6:00 PM on weekdays, and 6:00 AM til 3:00 PM on Saturday. If you can't reach us during this time, you can request a callback so you won't have to wait on the line.

     

    Please provide the investigation number INV-44024 to our representatives.


    Also, here are some workarounds recommended by our engineers. First, ensure there are no special characters in the employee's name. You can also try re-sending the invitation to a different email address.

     

    We ask for your patience while this is still being worked on. If you have other questions or concerns that needs immediate attention, please let me know in the comment below. I'll be more than happy to help. Have a nice day!

    38 replies

    Show previous replies
    AlexV
    AlexV
    November 24, 2019

    Your employer needs to invite you first to create a QuickBooks Workforce account, Seifu.

     

    Then, you'll receive an email from QBOPayrollNoReply@intuit.com. You'll need to complete the set up by clicking on Get access for paychecks link in the email. Make sure to remember your login credentials.

     

    Once done, you can access it either on your computer or mobile device. Simply go to workforce.intuit.com and sign in.

     

    We can go to Paychecks tab. From there, we can view, download, or print your paychecks.

     

    If you are the employer, you'll just need to enter your employee's email address on their profile. They'll receive an invitation via email.

    1. Go to Workers tab and select Employees.
    2. Click on the employee's name and select Edit employee.
    3. On the Personal info section, enter the email in the Email field.
    4. Make sure to check the Invite this employee to view their pay stubs and W-2s online box. Click Done to save.

     

    Comment again if you have clarification about QuickBooks Workforce.

    KlentB
    KlentB
    November 25, 2019

    I can help you with this, Lynchry.

     

    QuickBooks Workforce lets you view and manage your paychecks online. First, you can let your employer invite you to create a QuickBooks Workforce account. You can share this article with your employer: Invite employees to access pay stubs, W-2s and time sheets online.

     

    Once the invitation has been sent, you can click the Get access for paychecks link in the email to complete the setup.

     

    Then, you can go to workforce.intuit.com and sign in.

     

    You can read this article to learn more about accessing your paychecks online: QuickBooks Workforce: Access your paychecks and W-2’s online.

     

    Please let me know if you have further questions about QuickBooks Workforce. I'll get back to you as soon as I can.

    A
    anthonydavis6789
    November 26, 2019

    How do I activate view my paycheck 

    Kristine Mae
    Kristine Mae
    November 26, 2019

    This is automatically activated once you have a payroll subscription, Anthonydavis6789.

     

    You'll just have to invite your employees so they can view their pay stubs online. I'll guide you with the steps.

     

    Here's how you can send an invitation:

    1. Click Workers, then go to Employees.
    2. Select the employee to open their profile.
    3. Click the Pencil icon next to Pay.
    4. Under Personal info, tick the Invite this employee to view their pay stubs and W-2s online box.
    5. Click Done. 

    I'll include a screenshot to guide you.

     

    Your employees will receive the invitation through email. They'll just have to click Get access for paychecks to accept it.

     

    You can check the articles added by KlentB. This will help you know how the feature works.

     

    Feel free to shoot a comment below if there's anything else that we can do for you. 

    J
    Jean S
    January 15, 2024

    My QB does not even give me that offer to invite my employee to to view their paystubs

    L
    Latonyabattle01
    November 27, 2019

    How do I sign up ? I don't see sign up anywhere

     

    MichelleBh
    MichelleBh
    November 27, 2019

    Thank you for coming back here in the Community, @Latonyabattle01.


    If you already received the invitation link, you can click the Get access for paychecks link to your email. After clicking the link, you will be routed to the page where you can create an account. Let me show you how:


    1.    Go to your email then find the invitation link.
    2.    Click Get access for paychecks.
    3.    Select Create an account located in the lower part, then create a User ID and Password.
    4.    Hit Sign in.

     

    To verify if the set-up is successfully done, log out and log in to your workforce account.


    Here’s how:


    1.    Go to workforce.intuit.com.
    2.    Enter your credentials and hit Sign in.

     

    QuickBooks Workforce makes it easy and secure for you to view and manage your paychecks, W-2’s, and other employee information, please visit the articles added by KlentB, for more details and its related topics.


    Reach out to me if you have any other issues or concerns. I'm always here to help. Take good care!

    S
    ShawTeresa64 11
    December 13, 2019

    Trying to access viewmypaycheck

    JessT
    JessT
    December 13, 2019

    Hello Maria26 and ShawTeresa64!

     

    ViewMyPaycheck is now changed to QuickBooks Workforce.

     

    You can invite your employees to access their paystubs online using KristineMae's steps above. Your employees can open the email sent by Intuit, and they can click the Get access for paychecks link to create an account online. If they have an existing Intuit account, they can use the same credentials.

     

    Please check out these references:

    If you have other questions in mind, you can always visit us back in the Community. We'll be happy to assist you with payroll.

    M
    mv32
    December 14, 2019

    Hi @idaniaacosta.

    Thanks for posting here in the Community.

     

    If you are referring to the post on how to activate your paycheck access, please see my colleague's post, @MichelleBh, above the thread. There, she provided the steps on how to activate your Workforce account.

    You may check this article to learn more about: QuickBooks Workforce: Access your paychecks and W-2’s online.

    Don't hesitate to leave a message if you need help. I'm always here to guide and assist you. Have a good weekend!

     

    T
    Timzphone
    January 2, 2020

    Do not know how to sign up for into it I am an employee

    M
    MaryAnn_E
    January 2, 2020

    Thank you for joining in the thread, @Timzphone.

     

    I suggest reaching your employer to send an invitation email to you. Once you accept the invitation, you’ll be able to create your own Intuit Workforce account.


    Let me share some overview once you receive the email.

     

    Look for an email from Intuit services (QBOPayrollNoReply@intuit.com). Open the email and choose the Get access for paychecks link to accept the invitation.  Create a new account on the workforce sign-in page.

     

    Once done, log in to your QuickBooks Workforce account. You can view your paychecks from the left menu. For more details, on accessing your paychecks and W-2 online click this link: Access your paychecks and W-2’s online

     

    Don't hesitate to post again for your other concerns. Have a good day.

     

    S
    Sanford Construction
    January 17, 2020

    I'm trying to set up the pin, it's telling me i'm not authorized, to use the information the administrator gave me,  I am the administrator.  any help?

    Tori B
    Tori B
    January 17, 2020

    Hey there, @Sanford Construction.

     

    Welcome to Community. Glad to have you here.

     

    Since we are getting this error message while you're logging in as the administrator user, I recommend contacting the View My Paycheck Support team, as they have more tools available to assist you with setting up the pin. 

     

    To contact support use this link: https://static.onlinepayroll.intuit.com/Support/General_Support.html

     

    If you have further questions or concerns, feel free to reach back out. Take care and have a great weekend.

    S
    Shika
    January 21, 2020

    Dm how do I sign up

    MichelleBh
    MichelleBh
    January 21, 2020

    Hello, @Shika.

     

    QuickBooks Workforce makes it easy and secure for you to view, manage paychecks, W-2’s, and other employee information. I'd be happy to walk you the steps on how to sign up for an account for QuickBooks Workforce. 

     

    If you're the employer, here's how to create an account.

     

    1. Go to this link: https://workforce.intuit.com/app/payroll-employee-portal-ui/ius/sign-up.
    2. Enter your Email address and Password. 
    3. Follow the steps prompts. 

    However, if you're an employee, let your boss send you an invitation link so that you can sign up for QuickBooks Workforce. Once you receive the invitation link, refer to the steps below to create your account:

     

    1. Go to your email then find the invitation link.

    2. Click Get access for paychecks.

    3. Select Create an account located in the lower part, then create a User ID and Password.

    4. Hit Sign in.

     

    To check if the set-up is successfull, log out and log in to your Workforce account.

     

    Here’s how:

     

    1. Go to workforce.intuit.com.

    2. Enter your Email address and Password.

    3. Hit Sign in.

     

    For future reference about accessing paychecks and other related topics, please check these articles:

    Please know that you can always get back into this post if you have more questions. I'll keep an eye out on your response.

    P
    platapus49
    July 22, 2020

    Please let me see my psy stubb from Ellis Senior Care

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