Employees and payroll
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2 long time employees did not receive last weeks direct deposit. I have a message for one that "Payment Refused by Biller". Will this be refunded back to me, or are there steps I need to take. I have no messages as to why the second employee has not received their check.
When I am in "Timesheet", if I change the service item, it changes the payroll item ex: the item was "hourly", and it changes to "overtime". Is this a bug in QuickBooks or is there something I can do to make it stop doing that?
I am un able to find any options to generate form 941 that I need to file manually with IRS
I've just migrated from QB Desktop to QB Online and use payroll in both.I noticed this evening that my 943 payments to the IRS are being deducted from my payroll bank account instead of my tax bank account. In the payroll settings I only see an option to choose one account. Is there a way to use one bank account for payroll and another for taxes?
Colorado recently changed the unemployment system, which caused the account number for all businesses to change. As a result, QBO is no longer automatically paying and filing UI taxes for Colorado. I went through the process to configure QBO as a third party agent as seen here. However, at step 8, there is an issue because the requested permission doesn't exist in the CDLE portal. QBO documentation says to add "Submit Employment and Wage Detail" as a role, but the closest option is "Edit Employment and Wage Detail". I added the role two weeks ago to the TPA relationship, but the issue remains. These are the active roles in my CDLE portal for QBO: View Tax Payments Update and SubmitEdit Employment and Wage DetailView Rate Notice and Voluntary Contribution These are the inactive roles:Edit Account MaintenanceView Account MaintenanceEdit Benefit ChargesView Benefit ChargesEdit Claims Forms MailingView Employment and Wage DetailEdit Tax Payments Update and SubmitAssign all Edit/S
Our company is setting up group term life insurance for the first time. We have two employees that have an excess benefit over $50,000. The excess amount is subject to medicare and ss. One employee has an excess of $10,000 and the other of $50,000. Using the IRS formula (excess amount / 1000 x age percentage x 12 months) one employee comes to $54 and the other at $18. When creating a paycheck, how do I include this info to generate the med/ss taxes and then to include the premium for the company paid life insurance? What I'm doing: under the "Other Payroll Items" section, I have "Group Term Life Insurance" of $54 and it correctly generates only med/ss taxes on that amount. Then I have "Life Insurance; company paid" also in this section of $50 for the life insurance premium that the company owes. But in the "Company Summary" section, it is automatically including both of these amounts and shows that we owe $104 ($54 plus $50) for lif
Will QuickBooks refund money that would result in less taxes being paid than calculated by their online payroll software? I ask because over the past 2 1/2 years I have had a dedicated payroll checking account. I run payroll and then transfer the exact amount calculated by QBO payroll from my primary account to my payroll account. Taxes and payroll direct deposits are then taken from the "payroll" account. If QBO Payroll was calculating withholdings correctly you would think that the balance on this account would be $0.00 but it is not. Over the past 2 1/2 years that account has built up a balance. This is the result of the tax withholdings calculated by QBO Payroll being greater than the amount actually owed when taxes are filed by QBO Payroll. That balance is still in my account and rightfully so, because it belongs to my business. The new rule says that QBO will withdraw the entire amount when payroll is processed for both the direct deposits to employees
Our employee used to work here but when I tried to reactive his profile it wont let me change his workforce email address to his new one. he cannot access the old one anymore. Calling quickbooks has been no help
I processed an employee bonus twice in error. I had processed it during earlier pay period and forgotten i had done that and processed it another time. It was directly deposited on 11/29. what is the easiest way to rectify?
When an employee clocks in and there is not any GPS service?
Our contractor did not receive a direct deposit but it was deducted from our account.
I am trying to set up a way to track my employees' requests for time off that allows me to approve AND tracks them through Payroll - so that their balance reflects what has been approved and used. I found the "Feature Add Ons" and have tried to add a code for PTO, Sick, and Vacation. But they are locked on my view and do not allow me to assign them to any members. What am I doing wrong?
Since tsheets migrated to QB, I've lost the ability to see staff locations through the day - I use this for billing customers. Now I only see a start and stop location. The video https://quickbooks.intuit.com/learn-support/en-us/feature-preferences/how-does-gps-tracking-work/00/439429 shows multiple gps points, like tsheets used to. Help!
I just purchased QB Enterprise and Enhanced Payroll. I have two small separate companies set up. Do I need to purchase a separate payroll subscription for both of them? Or can I use the same subscription service key for both of them? They have separate EIN's. Thank you,
I have already checked the payroll item setting many times and everything seems to be correct. We have "fringe benefits" set up as an "addition". They are all getting calculated in the Gross income and the taxes are correctly using that gross amount but the 401k is not. It is only calculating on the total of hourly wages and not including the "additions" to gross. Please help!
I find the automatic entries that QB makes for Payroll do more harm than good. Can I turn them off?
The bank account was off by 1 number. It has not rejected back to us yet, but the employees bank says they can't help. I'm not sure what to do, and I need to get the employee paid today. DD should have gone in this morning.
We just ran payroll after a recent QB update and after exporting the files to QB Desktop for Macs, we couldn't find them. They were not in the QB file that usually opens after you have imported the .iif files. After a bit of a panic, they were located in the computer's downloads file. Is this something new? Can we change where the exported files land?
How do I run a payroll report by state?
Anyone else having a problem with the latest update to the quickbooks online program.
