Move to QuickBooks Online

We have 4 bank accounts, but the NAB bank feed  has stopped working for 1 of our bank accounts. Is anyone else experiencing this problem?

A customer paid an invoice online with a credit card, not knowing someone had already mailed a check for payment.  They requested the card be refunded, so we did that.  But the invoice status still shows "paid" and I need to apply the check payment to the invoice but am unable to since the invoice is marked as paid.  How do I correct this without having to create a whole new invoice? Thank you,Kristy

Should I adjust an account with an open balance to zero before inactivating it?

Normally i do reimbursements via pay roll, however if we have recently reimbursed our employee direct from bank 1st then it comes over on the bank feedsWhich is the best way to enter this into quickbooks

I am a sole trader with one employee, should I be using QuickBooks Self-Employed?

We take credit card payments from our customers and often times we charge their credit card a single amount that applies to multiple invoices.  I'd like to be able to send my customers a receipt showing which invoices and POs were paid in that transaction, but there doesn't seem to be a way to do this efficiently and clearly.  I can send a sales receipt at the time of transaction, but it only shows the amount paid, not even an invoice number.  Is there a method of efficiently sending a notice to a customer as to which invoices were paid and include their PO number in that email?

I'm writing a summary of payments that came through sales reps so that we can pay their commissions. To do this I need to generate a list of invoices that:-Have a sales rep associated with them-Have been paid within a specific date range (regardless of when the invoice was written)The issue I'm running into is that I can't find a way to sort or filter by the date they were paid, only the date they were written.I've read other posts that mention an 'Invoices and Received Payments' report but I haven't found where to generate this particular report. Thanks in advance.

Can you change the accounting date in Quickbooks online part way through the year?  I have noticed that the accounting date is set to December year end and need to prepare accounts to September.

There does not seem to be any info on how to input my bank account opening balance on QB Self Employed..Following QB Online instructions does not work as under Settings, there is no tab called Chart of Accounts.  Can anyone advise please how to input this critical info? 

Hello, I have always used KeyPay for payroll, which is apparently no longer available? It used to automatically updated the Award wages.  My system is no longer updating and I've only just realised I am now not aligned with the Award.  Can some advise what I need to do to get my payroll system and award update to date and suit updating again, please? Thanks in advance for any assistance.

Why are my sales figures from the bank and the eftpos sales both in quickbooks. Causing a double up

The option to email a receipt following payment of an invoice seems to have disappeared from my quickbooks app? How do I get this back?

I have paid an annual subscription for QuickBooks online plus two weeks ago and didn't receive the verification email yet.I contacted the support via chat and just told to wait. Any help?

our company does business with a big box store.  we have 20+ outstanding invoices with them for product shipped to them.  they went back two years & assessed fees that wiped out the existing overdue invoices.  there are 4 stores involved.  what are the accounts for a JE to get these invoices off the books for now.  i know i should probably DR the AR account but not sure what to CR.  

Just wondering why when I set a rule. Ie for petrol under buisness use. I select it to include gst and then create a rule. I go through my transactions and none of them have gst included.I've been using the app since 2017 and now I find I've been paying way to much gst to the government.I have to got through 10000 plus transactions now to add gst to them all. 

A customer has paid for 2 invoices together I need to mark both invoices as Paid but can find it on the app? How can I do this and it has to be via app I don't have computer access

Why is CAG missing on my tax codes list?

I started my new company and in order to set up everything I have to spend from my personal bank account until I open company business account. there are some expenses I paid in cash without records for some freelancers to do a job and some other expenses have receipts for the company formation, purchases...etc.How can I reflect this in QuickBooks for both cases? noting that still I don't have a business account.

Trying to lodge tax declaration via quickbooks but error KP-TFND-0002 task canceled. Does anyone know what this means at all

Hello For years I've been able to use a negative rate in for products and services to apply a discount on invoices for my customers. I think maybe with the last update on iOS, the Self-Employed app no longer allows me to put negative values in the "Rate" field. It prompts me to "Enter a valid amount" and won't allow me to add the product or service. Strangely, I'm still able to add negative values on the Self-Employed website. Anyone have a similar issue? Is there a better workaround than having to use the website? Cheers

I have a client who receives payments at the end of each month from Capricorn. The members of Capricorn are the client's customers. In one particular month, there was a negative figure applied for one of the customers to close off the credit note that was raised. When I complete the 'receive payment' and allocate the invoice payments I can't seem to find a way to include the adjustment to the credit note. I can create the expense within the 'receive payment' but can't mark it against the original credit note. It is different for the customers where there are other invoices in the month and they make a payment as it can be offset against each other. Has anyone else come across a way to get around this?E.g.Customer A $1250 (invoice)Customer A -$200 (credit note) Customer B -$75 (credit note)Total receive payment $975

Can I process an AD HOC pay run together with the weekly pay run schedule or do I have to do it seperately,we have 4 employees and one employees needs to be back paid, however there is a new pay run in 2 days and I don't know if I can do these together for the same employee or I have to create a seperate pay run for the AD HOCJanet

How would accounting and reporting be affected if I changed an income Detail Type from Sales of Product to Other Primary Income?

I'm Melbourne based. I invoice a Dutch company in AUD.If I buy Quickbooks Self Employed will it let me to do this task?

My bank transactions have stopped uploading in Quickbooks Online. I have tried re-connecting and updating over and over again. Nothing is coming through since 5/9. No updates - its like it's just stuck. Anyone else experiences this?