Other Questions

I understand that QDP 2018 is not compatible with Windows 11. Which version should I buy that would mirror 2018 - Quickbooks Pro 2024.  I have memorized reports and checking account files along with multiple files for chart of accounts, lists, etc. Will these be compatible with 2024 along with all my company backup files.Thank you

Hi,Just got a letter from the CRA that we missed reporting our rental income for a residential unit.  It is not HST applicable because it is long term residential.  How do I setup that account so that it is reported as income but not HST applicable?thank youMichelle

On QuickBooks Desktop I would like to be able to view a column showing the value of the inventory adjustments I make. I do not need to see the new value of what's on hand, but just the value of the adjustment. Is it possible to customize the Inventory Adjustment page? Or does QB have it set in stone?

I've already done the regular fixes like clearing cookies, rebooting, trying Edge, Chrome, etc. Works for one session, next day glitches again.

How do I move from quickbooks online to quickbooks desktop for quickbooks canada

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Why in the heck cant Intuit find the reason for the sudden crashes on Desktop.   This has been going on for years, and their engineers can't figure it out?  I happens in 2022, 2023, 2024.   And it is not the computer.   It is a quickbooks issue, but they cant get it together to figure it out.   I scratch my head with these guys.  

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A payroll liability adjustment was recorded for both the employee and employer cpp on the employer's rrsp contribution paid on behalf of the employee. The payroll liability report is correct and reflected the adjustment/additional cpp. However, I notice that on the employees subsequent paycheques, the year-to-date cpp paid by the employer does not reflect this adjustment. I would appreciate any assistance to correct the ytd amount. Thank you.

I have always created templates for my invoicing (usually carrying forward a copy of a previous version and customizing it to my new needs). For some bizarre reason, the logo now seems to not be carrying forward like it has for the last 10 years. I can see the logo (in the correct location) in the preview screens, and it appears correct in the customer emailed version of the invoice, but just shows up as a blank space when I try to print the invoice for myself. Any advice? I have tried removing and re-adding the jpeg, I have turned my system on and off to ensure updates are saved, I have checked printing options, but nothing appears out of the ordinary.

Export Data function not available under Tools option

I am getting an error that block 12 missing or invalid info. the date needs to be changed but I don't know how to go back and change it

If I call quickbooks and give them permission to go into mine will they go in and fix what I ask them?

I want the Subtotal Table to remain at the bottom of the invoice page but it is moving depending on number of items added.

How do I stop QBO (Canada) from automatically selecting and applying credits towards the payments I am recording? This happens both for receiving payments and for recording payments to suppliers. Every time I go to record a payment I have to deselect any credits that might be on the account. This automation is wasting my time; it is incredibly unhelpful as these credits are for specific projects and should only be applied against the invoices pertaining to said projects. Any supplier or client may have multiple projects on the go so it is not a given that the credits are applicable to whatever payment I am recording.

My current quick book payroll report is not showing vacation hours instead, it shows vacation amount, how can I set up to show vacation hours 

is anyone aware of an app where you can create pop up messages.  In other accounting packages OI've use in the past I could create messages for my users that would alert them within different modules i.e perhaps on a SKU when someone enters it on an order I could create a message that pops up and says: Don't forget to ask the client what size they need or I could make it so that when an invoice is created the user gets a message pop up for a particular client that says:  don't forget to send Canadian invoices to this address but send their US invoices to this other address you get the idea. I've looked but can't find anything. Help?

In my business we buy our book of business from the corporation I work for on a 10 year loan.  I get paid buy the corporation through commissions.  What I need to pay for the loan comes directly out of the commissions I receive.  How do I enter the loan payment so that it is still an expense but part of the deposit?  And how do I then have it it reduce the amount of the long term liability? ( and should it even be entered initially as a liability)Here is an example:  My commissions for the month lets say are 20,000.  My loan payment is 2,000.  So my deposit is 18,000.  My statement for the commission will show 20,000 commissions and the 2000 loan payment as a negative and deposit is 18,000.

All our users are experiencing issue while accessing timesheet 

When I tried viewing my "Report" in my time tracking homepage, it display "Something went wrong. We are working on it". It's been 3 days already since this showed up. Can anyone share how they fix this problem or do you have problem like this?

Why does my sales tax keep disappearing from my invoices?

I am interested in using spreadsheet sync for internal reporting on budget vs actuals but am wondering if it's possible to filter by fields such as customer or class. When I run the report, I only see the option to filter by date and account but no other filtering options.  It would be very useful to have additional filter options.

We are a union Electrical contractor. We work for different contractors on each job. Some jobs we receive a stab amount from the union for hours worked on the job monthly.We progress bill the contractor for work completed on the job each month. We separately bill the union for the stab amount each month. Same job but 2 parts billed to separate customers.How can we track the revenue from both on the tracking reports for the job?

I get calls 2-3x a week on my cell phone and at my office from scammers claiming to be calling from Intuit.  They call from a variety of numbers, but recently the numbers are all out of California.  The message is similar though.  It's a person with a heavy middle eastern accent and it goes something like this: "Hi. This is Daniel. I'm calling from Intuit Quickbooks as we are getting a constant alert that Quickbooks is not receiving all the latest update and upgrade and it's not synchronizing with our servers which can cause data damage or corruption to your company file. To diagnose this issue, please give us a call back at 442-218-0883. Ask for my name, 'Daniel', extension 3993. Thank you." The one time I accepted the phone call because they said they were with Intuit, they wanted to remote in to my computer using logmein, which I wouldn't allow. I wanted to put the number and the message and the phone number they were leaving in the customer support com

Why are revenues and expenses not importing on my chart of accounts?