Other Questions

Anyone know how to remove this annoying notification? It shows up every single time I visit my banking tab. Clicking through or clicking the x will just have it show up again.

I am receiving about 15 messages a second in my event log stating: "An unexpected error has occured in "Intuit QuickBooks Enterprise Solutions: Contractor 22.0": Exception saving the cache"My QB is a little slow but otherwise working fine.  What might be causing this?

Scotiabank doesn't automatically update bank records. Goes for 40 plus days without updates unless I manually sign in to answer security questions (i.e. reenter my password and use 2 factor authentication). I get many signin push notifications from Scotia asking me "are your trying to sign in" at all hours of the day and night.  Is this normal behaviour!!?!  This is the same problem with other intuit products and Scotiabank.

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Hello, I use QBO every end of the month to prepare purchase orders. Is there a way I can copy/paste what I have in the Product/Service column into every new rows in the purchase order? I would like to do the same for the Customer column. The product/service column is almost always the same for me but currently I have to enter this same info in every row. This takes a lot of time as sometimes I have 30+ rows per PO. Hope there is a solution for this? Thank you.

How to solve this error

When I check the General Ledger transactions for errors in syncing with Quickbooks Online, I discovered none our our transactions have synced for the month of April. How do I correct this?

Hi! I need some help on how can I zero-out the cash advance YTD part on employee’s paystub. Is there a possible way to do that through QBO payroll? Although our book was correct but we want to make the cash advance YTD portion to be zero. Any help is appreciated!

I get reimbursed for Hotel bills and mileage from my clients. These are reimbursement of expenses and should not be included in my income ( as that becomes taxable). Raising an invoice automatically adds this to my income. How do I record such reimbursement cheques received from my clients? I have an incorporated business and am using QB desktop pro.

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pls call me at +xx xxxxxxxxxx00 room number 1722

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Where to find QuickBooks Desktop Canadian versionn?

Everytime I turn an estimate into an invoice the app closes on me and I end up on my phone's home screen. I then have to re-open the app and find the customer. The invoice will exist and I can then send it. I send many invoices a day and I cannot keep opening quickbooks everytime I create an invoice. I have tried logging out and back in. I have tried deleting the app and redownloading it and I have tried updating it. Nothing as helped. SOS

The issue happens with RBC Canada. I have reconnect the bank and it all works good for some time until it doesn't. It happens several times a day.

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I would like to do our company taxes. but I don't know how to import our information from quickbooks online to turbo tax. and also, the email I have used for my own personal taxes has our company connected to it. can I change the email for our company in order to log into that account? or what can i do to show that I want to file our COMPANY taxes, not personal.

When trying to inactivate a service I get an error that it can't be inactivated because it's the default service.  I can not find out how to change the default service.  Can someone guide me to change the default service? 

I run a small business in Canada. We invest our excess profits/cash in an investment account (BMO InvestorLine). Is there a way to import investment transactions (e.g., buy/sell) into QuickBooks? It's virtually impossible for me to reconcile my bookkeeping without them. I can link up the investment account bank statement to QuickBooks, but these transactions often do not have enough information. The bank statement line items are just listed as "Balance Adjustment" and do not indicate it as a sale/purchase/etc. I need to go into the investment portal itself and export the buy/sell information. But I don't think QuickBooks can't pull this in? As such, QuickBooks thinks that selling stocks is revenue. It doesn't understand when I'm making a transfer, etc.

I'm reviewing expenses and a few entries show up twice. How do I delete one?

Not sure if I can put this question out on this community but here goes.We are a construction company that does large projects in northern Manitoba.We were in the middle of project when the community leadership changed hands and the company was locked out of the site including all the heavy equipment we used for the project.Access to the equipment for removal has been denied and at this point in time, we are positive that major damage has been done and rendered the equipment unusable.How do I record the write off?

Is there a way to show the hours on the employee payslips for salary employees? The printed version or pdf version doesn't show hours.

I charged the wrong credit card for an invoice last month. I followed the process to refund, but now I need to charge the correct card; however, the invoice is still showing paid, tied to the initial transaction. Not sure what to do at this point. Charge the correct card in QB payments? but then it won't be tied to the invoice should anyone need to reference it again.

Hi,When I pay a supplier bill through e-transfer, I get a $1 service fee applied by my bank. I can record the bill payment/EFT as "bill payment" but how do I record the $1 bank fee such that when I connect my bank transactions, I can easily Match the bank transaction with the supplier payment? Do I have to go in to each Bill and add the $1 service fee when I go to make the payment? Right now, I'd be off by $1 and will have to manually match every payment and key in the service charge manually. Thank you.  

HelloI need help with a refund problem. (I am working on a historical calendar year, and we are not using QBOs payments yet).I have a payment made by a credit card that was paid using the wrong client's CC. So I need to refund that payment and keep the invoice open for the proper card. All payments and refunds were made in different batches.Payment 1 - Wrong client's card used. Batch 1Refund - Refunded first payment - Batch 2Payment 2 - Correct Card used - Batch 3Thank you!