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Not showing any previous invoices.
Even though I've changed the name formally on Quickbooks Online and the Merchant account, I'm unable to get the actual email to change.
I've done a reconciliation, which is the correct balance in my checking account. Why doesn't it match what Quickbooks has as my checking account balance?
drop down menu - How to delete Product/Services.. TY
I have two linked credit cards in one account and I noticed that the account balance is being counted twice in the Cash Flow tab. In other words, how do I get it to show one total balance for both cards in Cash Flow?
We have mileage listed as a Product/Service and we charge our customer that expense when we travel for a job and never had a problem. Today when we enter mileage, for example 204 miles becomes 2:04 and charging by the hour.Did something change? I can add mileage in as a delayed charge but that takes extra time.
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When I log into the app, it brings me back to login screen.
Why are my accounts not showing on the connection page?
Hold does this get immediately resolved? I have requested customer support to callback many times!
Is this possible, as I can not add a non US number in contact information
I run a mostly cash business currently. When a customer pays with cash, I mark it on their invoice as paid with cash and deposit it to my account. I think quickbooks is double accounting for the money showing my bank accounts and cash on hand. How would I fix this where the deposited money will be accounted for? Thank you.
Client projects fully complete, paid all draws in full, time is left out in QBO as open. How to close it out?
we've noticed an issue where decimal values sometimes change when syncing with the erp. for example, entering a credit card fee of 15.12 in the erp shows up as 15.13 in quickbooks. we've tested this in the sandbox, and the correct values are being sent. any guidance on this?
printing paycheck problem
I have a $2,000 payment received in 2023 and a $2,500 payment received in 2022 against an invoice that apparently was incorrect. Now, in January 2025 we received what should have been the remaining balance of $4,500 against this invoice. The original journals would be Debit checking, Credit A/R. If I reverse that entry as of 1/1/2025 and apply the $4,500 received in Jan to that outstanding A/R, won't the checking credit throw off my bank rec? If instead I credit sales, then my P&L by customer report is showing I have sales for that customer, which isn't right since we recognized that in 2022 and 2023. Can someone help with the proper entry to record this $4,500 payment?
How to create a backup copy using QBO
How can I disable the locations field on invoices? I've already toggled off the track location in the category menu
Card keeps declining
I keep seeing new things pop up or catch my eye when using QBO and it needs to stop.
I was excited to start using the new Outlook (May 2023), which looks and feels more like Gmail (very visual). The Outlook e-mail connector with QB has always been limited and frustrating, so I was hopeful that we'd get improvements with the new version, but I quickly discovered that the new Outlook is currently incompatible with QBD. It will not allow e-mails out of QBD with the new Outlook version turned on and e-mailing directly out of QBD is the only thing that gives the payment button to our customers. Otherwise, I have to save the Invoice as a PDF and then send it through Outlook itself.Yes, I had our IT department run a fix, but unfortunately, it didn't work. I was then advised that I should revert back to the old Outlook for now and wait a month or two to try it again or be on the lookout for updates.Has anyone else had this experience yet or found a solution?
