Payments
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Is there a box to check that says "we comply"
What is the best way to enter a refund charge on my credit card for items that I returned? In other words, QB sees the charge back on my credit card, it want's me to mark it as "uncatorigized income" etc. How should I mark it so that it is not counted as income or does it matter?I have been searching on here over and over and all I can see is how to refund back to a vendor or refund back to a client, etc. I purchsed somthing on my credit card, it wasn's what I needed, the credit went on my card and now I need to deal with it. Thanks (Title has been edited by moderator for clarity)
I set up a "Security Deposit" entry in the invoice, which was paid along with the balance due. Now, I would like to refund ONLY the security deposit, but I'm running in circles here trying to figure it out. If I try to create a Refund Receipt, QBO warns me to use the Sales entry instead, and if I ignore that warning and try to select QuickBooks Payment for the payment, it wants the credit card details which I don't have. If I click the transaction, there's no obvious Refund option. I did find More > Refund, but the warning implies it will be a complete refund, not a partial one. So my questions are: (1) How can I refund a portion of the original payment to the original payment source, and (2) is there a way to make this easier in the future?
CC processing stopped pre-populating the info fields, which I believe were carried over from MyLastPass
Quickbooks takes $17.50 from my bank acct. every month and I have received NOTHING in return. A total ripoff.
MultiCurrency is OFF in my settings yet QBO continues to require us to select either US or CAD on each and every transaction. How do we force it to stop asking since we only accept US Dollars?
I am embarrassed to say that we are still having clients write their credit card information onto a piece of paper so our accounting person can process the payment. Could someone please tell me a little about how to use the GoPayment app and card reader with QB Desktop so that we can accept a payment without an invoice yet or possibly even the client name in QB? We currently are set up in QB Payments to accept credit card payments through the button link in an emailed invoice. We currently are set up in QB Payments to accept credit card payments through the button link in an emailed invoice. Some of my specific questions are: 1) If we connect a card reader to a PC with a USB cable, do we need to have QB open all time to process payments?2) If the invoice isn't created yet, nor client name, will the app store the information along with some notes that we could add such as customer name, until someone logs in and processes the payment? &nb
(A parent company sends me a single use credit card to pay for multiple invoices that are listed under other company names).
Is there a way to do a temporary credit authorization hold for a payment then process the final amount later?
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Hi All,I created a sub account of sales e.g. 'Indirect Sales' to track sales to retail outlets. Invoices show up in Indirect Sales correctly. But I've made a mistake when depositing payments - just not sure where. These customers pay with a credit card through a service e.g. CORPAY. When I do a 'Receive Payment' and process the credit card for the selected invoices, it is creating the deposit in 'Indirect Sales' for which the invoices already show the sale. Not sure how to fix this. I'd appreciate any help. Please see attachment for an example. Thanks, Matt.
Good morning, I have emailed QBOCore several times with this problem. Our bank Wise.com is now linked, but online payments are still not possible. Can you help me? case number 15124136099
When trying to process credit cards I am getting this error: HTTP status 500 - Internal Server Error
A vendor automatically took payment for an invoice on Nov 5 from our checking account.We did not authorize this, contacted the company & they refunded us for this payment same day.We then paid the bill on the 8th using a different company checking account. I am having difficulty applying the refund & payments to clear this transaction. Any help?
What fees are associated with chargebacks?
Is there a way to turn off the setting that automatically selects the invoice to apply a payment to? We would prefer to manually select which invoice the payment should be applied to.
Hi QuickBooks Community,I’m experiencing an issue with syncing payment transactions from my website to QuickBooks. My website uses a third-party payment gateway (Stripe) integrated via an API, and I have QuickBooks Online connected to manage the accounting. Here’s the problem:Payments made on the website are not appearing in QuickBooks, even though the transactions are successfully processed by the gateway.The sync seems to fail intermittently, as some transactions do appear, but others don’t.I’ve double-checked that the Stripe-QuickBooks integration is enabled and configured correctly.What I’ve Tried:Verified that the payment records are correctly stored in the Stripe dashboard.Manually synced the data from the QuickBooks dashboard, but missing transactions still don’t show up.Checked the integration logs, but no errors are reported.Questions:Is there a specific setting in QuickBooks Online I should check to ensure all payment transactions sync?Could this be caused by the way the Stri
I call and they say I can have my customer pay the invoice , yet its still getting declined. What is taking so long?
Can't find this link on the dashboard anymore to review failed / declined recurring customer payments.
