Payroll and STP

Original commenter did not share additional details

Can not complete pay ru due to pay run calculation will not complete

i am trying to do a new pay run, it will not load my employees, it says wait for pay run calculations to complete, it has been idle for 20minutes , i only have 2 employees, it usally takes 15 seconds normally

3 years ago

n-bromley

Payroll and STP

Is Employees frozen/not working?

Is anyone else having difficulties with pay runs this morning?  

3 years ago

hamcat

Payroll and STP

Quickbooks cannot load new pay run

Quickbooks gets to please wait while pay run calcualations are completed and stops because it takes too long to load.

3 years ago

neil17

Payroll and STP

Can the employee pay record be linked to the QBO Class?

Original commenter did not share additional details

3 years ago

goodlife-grayden

Payroll and STP

Payroll question. What leave type do you select on payslip when employee is sick?

Is it personal/carers leave?

3 years ago

accfort

Payroll and STP

One employee's payg never calculated right

Original commenter did not share additional details

3 years ago

angelayu619

Payroll and STP

Today QB is not working well, is there any issue?

Original commenter did not share additional details

3 years ago

yourareaplumbing

Payroll and STP

If I click on NEW PAY RUN tab it will not open into create new pay run

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3 years ago

cklbookk

Payroll and STP

How do you setup casual leave loading of 25% as a separate line on a payslip.

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3 years ago

micksautoworks

Payroll and STP

How do I set up Paid Family & Domestic Violence Leave in Quickbooks for the first time?

Keypay posted a note with details but I can't find it.

3 years ago

insiteld

Payroll and STP

How to I do single touch payroll lodgement on my mobile device?

Original commenter did not share additional details

3 years ago

kumomurray-gmail

Payroll and STP

How do I process a payroll manually as I use another payroll package?

Original commenter did not share additional details

3 years ago

Katrina Wang

Payroll and STP

How do I generate correct PAYG withholding report?

The pay run amounts of July became August in PAYG withholding report because the cash is paid in August instead of July. So does the August amount in pay runs as it became September in PAYG report. How do I adjust the PAYG report to make the record time the same as in pay runs?

3 years ago

notch

Payroll and STP

How to manage an employees name from maiden name to married name and still maintain their profile.

And when creating a wage expense, they come up as an employee and not a supplier.

3 years ago

by6coffeeroaster

Payroll and STP

The new layout of the menus is horrible. It makes no sense and is very hard to find anything that we usually use. It is not intuitive. Please change it back. Very unhappy

Original commenter did not share additional details

3 years ago

rooffx

Payroll and STP

I need to alter a payrun that was finalised 3 weeks ago.

I need to pay a staff member for 2 days that were missed in a previous payrun.  how do i do it.

3 years ago

elingbookkeeping

Payroll and STP

A new client sets up weekly pay run but the payslip shows 76 hours instead of 38. What causes this?

Original commenter did not share additional details

3 years ago

gary95

Payroll and STP

I'm ready to do payroll. When I click on the Tab for Employees it's just blank?

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3 years ago

m-he

Payroll and STP

I am unable to edit one particular employee's super details

I can edit all other employees' super details, but not Jacob, after click the green save button, nothing happens, normally it would show a message telling you changes has been saved...

3 years ago

gollopsgarage

Payroll and STP

Why can't I access 'employees' from the main menu

employees section is white when I click from menu

3 years ago

elingbookkeeping

Payroll and STP

The first employee for a client and has a weekly pay, the "Hours Paid" on his payslip are showing as 76, not 38 as entered. Why and how is this happening?

Original commenter did not share additional details

3 years ago

ldatson

Payroll and STP

Rest super employees come up with "the state in the employee's address contains an unexpected value.?

I can't find the issue and have entered the addresses in multiple formats, i have no other issues with any other super funds?

3 years ago

sistersnippy

Payroll and STP

I can not open the employee tab to start a new payrun. i have followed instructions to clear cookies

i need to start a new payrun. the emplyee tab will not open but rather shows cookies disabled message i have followed instructions to clear this and followed instructions to go incognito and try. it is not working!! i cannot access the employee TAB

3 years ago

lori-higgins1969

Payroll and STP

I have tried everything to get into employees instead of the cookies disabled story what next as i am so anrgy that i cannot do the pays through it.

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3 years ago