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It's come to our attention that lately, some individuals have been posting as if on behalf of the QuickBooks Support team and offering fraudulent phone numbers in an attempt to deceive and defraud unsuspecting members seeking assistance. Below is an example of one of these fraudulent posts: Please be cautious when interacting with any phone numbers shared on this platform. Here are a few tips to help you avoid falling victim to these scams: Verify the legitimacy: Always double-check the contact information you receive against the official QuickBooks website or trusted sources. The safest way to get in touch with us is through QuickBooks itself or through the Contact Us links found on our website. Know how to identify our Support team: True members of the QuickBooks Support team will have both a badge that reads "EMPL" as well as the label "QuickBooks Team" by their username. Posts from the site admin will say "ADMIN" and "Moderator". Tru
The system won't accept a second email address to a customer's account. Why?
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For example, a business customer has several staff, and they want the invoice sent to their front desk person as well as their office manager - 2 different email addresses. How do you accomplish this?
while being connected to my Canadian bank account. Due to the short duration of the events, registering a business locally might not be feasible. Can you confirm if this is possible? Thanks.
There is money in CLASS: OLD - $1,500 based on the balance report ending December 31. I want to move the $1,500 to CLASS: NEW (which currently has a balance of $2,000. So the total, after the transfer would be $3,500 in CLASS: NEW and $0 in CLASS: OLD. I can't go back and reclassify the deposits into CLASS: OLD because they're from 2022 and the financial statement is completed and that would be affected. I'm not sure how to transfer the funds without it affecting the Revenue/expenses. I created a CLEARING/WASH account - but was not sure how to properly use it as a journal entry. I have looked at old posts - but nothing was recent and a lot of people had issues with this in the last few years. Has QuickBooks Online provided us with a method to do this? Thanks.
I usually do a supplier credit and use the category of inventory account as opposed to crediting the actual product as that creates a negative qty. I then manually edit the price in the products page. I just realized that this is not reducing my cogs. Do I need to do a manual journal entry? how can I select a specific product in the journal entry?
I sent a reminder to a customer who had an invoice past due. I copy myself on all emails. It has not shown up in my inbox but QB show and email having been sent. How do I confirm this?
I have a small wholesale manufacturing business - not retail. My "assets" are raw materials so my inventory "cost" was added incorrectly as $0.00 at the begining of the year and the inventory shrinkage transactions are showing a $0 which results in the inventory asset amount in my balance sheet being way too much. Anyone know how to BULK delete the inventory quantity adjustment transactions?
TRying to add a new category under expenses, and there does not seem to be an option
PLEASE HELP URGENT
