Account Management

How do I cancel my account?

My Mac desktop has stopped sending a text message to my phone to allow log in on desktop. Can’t find UK customer support number for help

Original commenter did not share additional details

2 years ago

LWB97

Account Management

Cannot link my accountant

Cannot link accountant. I have tried it through mobile which says error, try again later. Also on pc after clearing cache and trying multiple browsers it just gives me a blank screen after clicking - settings - accountant (new) it loads nothing.

2 years ago

adamcockeram@hot

Account Management

Mobile QuickBooks doesn’t show everything in my mobile

QB on my phone doesn’t show all my data

2 years ago

lee98

Account Management

I'm wondering why you have been taking £12 per month and another £5.99 for the same account.

Please let me know what has been going on

2 years ago

suziejg

Account Management

interest only mortgage set up

Hi I am quite new to quickbooks and accounting. Please could someone help me with setting up an interest only mortgage in the accounts and then tell me where the interest payments go to. Any help would be appreciated

2 years ago

b256coscia-gmail

Account Management

What other acctg softwares to consider as QB replacement. Started a search. No longer practical solution 4 users. QB was easy, now cumbersome, takes longer.

I am looking for a QB alternative software to recommend to clients.

2 years ago

hello-christinec

Account Management

I’ve been charged a full price subscription when I signed up to a reduced one. How can I speak with an agent?

It was meant to be 99p per month for 6 months then £14.99 per month but I’ve been charged £14.99 from the beginning. I cannot find a way to talk to a QuickBooks agent. The options keep taking me to articles or community help and I really need to talk to someone who works for QuickBooks.

2 years ago

I_love_QB_not

Account Management

How do I go to password based ogin (arther than email verifiucation code)? How do I print cheque copies from QBO?

(1) Intuit / QBO seems to have decided that I only have one option for login.  I wish to return to username / password login. (2) I would like to be able to print had copies of cheques.  I see no mechanism to do this.

2 years ago

jobliss633-hotma

Account Management

Can you disable the payslip passwords

Original commenter did not share additional details

2 years ago

performance-pain

Account Management

How do I send a invite so my accountant can log into my QuickBooks account

Original commenter did not share additional details

2 years ago

martin-gobeyonda

Account Management

I am a new user looking for a self paced training lesson?

Original commenter did not share additional details

2 years ago

britannia0305-ou

Account Management

I'd like to write a review for an accontant who I found here and helped me recently. However it does not desplay the list of accountants anymore..

and I just delete the accountant from at Manage accountant page, however it is still there as My Accountant..

2 years ago

ontheballwithlot

Account Management

How do I cancel my subscription. Its only £1.59 at the moment but will be going up £15.99 very soon and I do not use the app

Original commenter did not share additional details

2 years ago

hollyheath132

Account Management

"How do I add my accountant? I can't see the "profile icon" or "add accountant.""

Original commenter did not share additional details

2 years ago

nadia-amico-hotm

Account Management

I keep getting a bad request every time i try to login

When I login to self employed, I get a bad request notification

2 years ago

dph21

Account Management

Cannot access Time says not allowed?

Can  not access Time been asking for help from the help line and got nowhere in five weeks its messed up my payroll they don't seem to care won't even answer my emails their assistance is rubbish.

Please help if you can the bank has received a deposit refund from a supplier I do not want to raise a credit note as the bank has been reconciled in respect of this invoice payment some months again s how do I note a refund in qb 

2 years ago

ptpmaintenance-y

Account Management

My current subscription

I need to check my current subscription

2 years ago

bluebell81

Account Management

I currently have Quickbooks plus, but would like to downgrade to the self employed plan, how easy is that to do? and what will happen to all the data on my current plan?

Original commenter did not share additional details

2 years ago

anna-starikova-a

Account Management

I get Access denied message when I try to login to my QBO account from my laptop whilst using VPN.It works ok from my iPhone (also whilst using VPN).

I have tried different browsers on my laptop, cleared cache, incognito mode etc. nothing appears to work.I am also not able to speak to anyone from QB as I can’t sign in…

2 years ago

DaveH4

Account Management

An account in Chart of Accounts has been incorrectlty set up as Account Type Creditor and Detail Type Creditor. How can I change this?

Original commenter did not share additional details

2 years ago

masterplan-g2-ou

Account Management

How do i log in to QuickBooks when I’m in Ukraine?

Original commenter did not share additional details

2 years ago

lesleyperrett4