Account management
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Am I able to ask support to do that for me or is there a setting or am I doomed to just abandon the account and make another?
We ran a complete backup. Now we are processing the copy function to the New Company. But after 8 hours, the progress is at 0%. Suggestions?
my export to Excel/CSV function for reports does not work.
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Leads me into getting 1 free month trial. but still charges me $35. then i go ahead and try to create a customer or invoice. says i’m not subscribed. I check. says i am subscribed. so i try subscribing AGAIN. works fine went thru and got charged the $35 AGAIN. after going with 1month free trial. So now i’m down 80 bucks and unable to use this shitty shit. Talk about First impression. Yet you guys can charge me twice but get in unable to fucking add a customer.
When I set up quickbooks, I must not of entered the correct import date. I need transactions from an earlier period. Can I change the date?
In the past few days several of my commonly used accounts have disappeared from my chart of accounts. I try to use one of them by typing it in the account box as I add a transaction, and get a message that no such account exists and I should set it up. Have I hidden these somewhere or is there another solution. Several were missing last week and more have disappeared today.
Not just an entry, an "adjusting" entry.
Is the Quickbooks Plus Annual Subscription necessary?
I got a new device and want to login, but it just keeps asking me to buy a subscription when I already have a sub subscription. I just want to login.
I want to raise all my prices by 3%.
Hello my friends - I am setting up the Chart of Accounts.There are six Accounts that are mandatory within QBO in my initial listing (I tried deleting each to be sure). These six cannot be deleted: - Undeposited Funds- Uncategorized Asset (sic)- Opening Balance Equity- Retained Earnings- Non-Profit Revenue- Uncategorized Expenditure Here are my questions:1) Should they be numbered? (Does it matter?)2) Can the ones in bold be used as "working: accounts or should they be left strictly alone? a) Undeposited Earnings - I get the impression that this can be a working account....that it is where all cash donations not yet deposited go - correct? b) Uncategorized Expenditure - Haven't a clue. Do I use this when the reason for the Expense is unclear? Thank you as always for your expertise.
I have attempted to fix this issue more than once and never can get it right? I am using two monitors. Quickbooks Pro Desktop loads on one of the monitors (right side) and most of the windows will open there without any issues. But, when I click on an item that causes a pop-up to appear (i.e. - check register) it always shows on the 2nd monitor (left side). This is annoying because quite frequently I have other applications open on the left side and the pop-up is hidden. Can I set up the pop-ups so they also appear on the right-side monitor? Thanks EJ
Hello I am looking for help as I still use QB Desktop Pro 2018 for bookkeeping, (general ledger and accounts payable) but no additional features. I was still able to import qbo files from bank and credit cards but the past month it started telling me I need to update to access Intuit Account. When I click on learn how the link has nothing to do with that. I login to my account through website fine so I still have access to account. When I login in still shows Quickbooks 2018 Active so I thought all was solved. Today it tells me my 28 day reminder is over. What can I do to still use the basics? Thanks
Hello, I have been trying to get an older version of QB Desktop working. I have received various suggestions and in the process it seems most of the files I try opening now tell me wrong password. When I try resetting password I have received various errors1) internet connection but I reset password of one account 5 minutes before on that computer and receive error on multiple computers2) Can't verify but info worked with other account3) Admin password recently reset4) Try Later5) Couldn't make changeIs there a way for support to verify? I have tried resetting using QB2014 and QB2018. With various comments I'm thinking I should use 2014. I cannot get 2018 to connect to account for verification. Once I type in username and click next to get to password screen it just spins circles. If the company already exist can I just always skip this? Starting new company would be issue but can try to start it with QB 2014 and register then convert to 2018 Thanks
