Banking
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Having problems reconnecting bank account. Every time I try I get “ Try again in a few hours. (580)” anyway to fix this ??
We issued two invoices to one of our customers fairly close together. The customer paid their first invoice and made an overpayment, so this was credited to their account.We have just received the second payment from the customer, which this time matches the amount charged in the second invoice, however they are still £10.00 in credit. When I try to match the payment for the second invoice in the banking section, it will not allow me to save the match, due to the £10.00 difference. We would like to keep the £10.00 credit in the customer account and then remove it from the next issued invoice which needed in the future, but how do we match the banking transaction and allow the second invoice to come up as paid? Seem to be going around in circles with suggestions on here and tying myself up in knots.
I have a Starling Bank account. Never had any problems with re-authenticating with QB every 90 days. I haven't been able to reconnect for a while and have been putting off addressing the issue. When I try to add the QB 'app' from Starling's banking app 'Marketplace' (bascially banking plugins), it sends me to a log in page for QB. I'm then able to log in, and shows the correct account credentials (name, email, address etc.), but doesn't show any transactions AT ALL and doesn't actually connect to the starling account - upon leaving the portal, nothing has changed and it only offers me the option to add the QB plugin again. On the desktop web portal side - I CAN see and sort all of my transactions up until the date when it disconnected to my bank (a few months ago). So I think I'll be ok to do my self-assessment.It doesn't display the option to reconnect my bank though, but rather to connect a bank (i.e. from scratch). I'm concerned to do this, as I'm unsure of the consequence
I added all my mileage to my phone app but they are not showing on my computer. Arrrrg. Anyone help with syncing please.I'm on QB self employed
Message "Something unexpected happened and we cannot connect to Danske Bank Business." or "Internal error please try later"
I am trying to reconcile my paypal bank but I have a negative balance and several duplicate amounts. When I delete the duplicates they go to the undeposited funds account which in turn shows on my balance sheet. I tried to repopulate all of my transactions for 2023 in paypal bank but could not figure out how. I have printed all transactions from paypal and can match them but I have several duplicates and do not know how to remove them. I tried going to bank register and transferring them to paypal bank then to my checking account (where paypal funds end up once I transfer them) but that created another mess. Please help! Any guidance would be greatly appreciated.
I can only pick starling as a template - My bank is starling but the template is wrong and adds the business name to the end of each payee name which causes it to fail
What did I do wrong and how do I undo that?
Am having problems downloading older transactions from my bank Santander.The CSV file will only go back 12 months and it is not recognised by Quick Books. Please help! I really want to download the last few years of my transactions.
Student loan box hadn't been ticked in set up. Employee received a bonus that took them over the repayment limit. HMRC notified us that student loan should have been paid. How do I do this through next payroll?
Hello, I keep getting the 'Something went wrong ' message every time I try to link my new HSBC account to the app. Any ideas why?
Hi, I am trying to connect my bank account, although quickbooks is sending a verification code to an old number.My new number is connected to quickbooks, and my bank. I am not sure how to move forward. How can the verification code get sent to the new number? My bank account is attached to the transaction page, although it wont work for the payments page. Thank you,Sky
I am STILL unable to re-connect my bank account. I have already been in contact and was left no further forwar. I need this fixed
When I choose Edit Info, I can only change the end date not the start date?
Hello, I was having issues with my Barclays business so I removed it from my account to add it again, when I have gone to add it to my account again it takes me to my Barclays app but only gives me the option to select one of my personal accounts not my business account? please help?
fixing a beginning balance discerpancy I have redone the deleted expense and checked it has an R in chart of accounts but the balance is still off
Hi all, Does anyone know why, and/or how to fix this problem? When I match check transactions from my checking account (US Bank) the check numbers don't save in the Ref. No field on the Bill Payment screen, making it much harder to reconcile the bank statement. Not to mention GAAP disapprove of un-numbered transactions. To be clear, these are checks issued from the bank online bill pay feature, not ones I have manually written and would have entered check numbers. The imported check numbers DO appear on the matching screen under Description, but they don't save anywhere on the record. The bank doesn't assign check numbers until they are cashed and posted to the account. So I can't go and proactively Pay Bills and enter them.The workaround to fix this is super annoying - to match the transaction, then go into the vendor, open the bill payment screen, and enter the check number.
