Banking
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What happens is that the bank downloads come into the account showing that they have a rule attached but although the rule is set up for an automatic posting it doesn’t do it. Th only way I have found to do it is to go to the rule of one of the items, open the rule details as though to edit it. Delete the minus sign that appears in the amount box and then close the box. The entry is posted along with all the others awaiting automatic posting!
I have arranged a finance loan where I have 12 months @ 0% interest, then interest @ x% will be added. There will be automatic monthly payments taken after this period. How to I set up this liability? I see that QB Desktop had a Loan Manager that would have done this, but I'm using QB Online. Setting up a new Chart of Accounts non-current liability doesn't seem to factor in interest etc.
I am unable to open my supplier records this afternoon. I was using this section earlier today with no problem to put some invoices on, but this afternoon it is not opening any supplier records when I click on the supplier name. I've tried logging out and back in, but still having the same problem. Anyone else having this issue or know how to fix it? Not good timing with end of month supplier payments needing done!
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Tried multiple times.
I had an error 390 on our accounts so I disconnected all. When trying to re-connect with Santander the following message appears To enable connections to banks with multicurrency you must first set up multi-currency in your chart of accounts. We only use Stirling £ so don't want to set up multi currency. Is there a way around this. ThanksLyn
How do you enter June's payroll info on QB online, if I started using the online version in July? I keep getting an error message. How can I enter June's info?
Multiple CORRECT duplicate transactions are NOT downloading from bank feed in QB Online- is there a way to turn off ?
Have tried disconnecting both apps and reconnecting. No joy
They were updating fine before, but stopped at the end of June. I've checked the import details which are correct and I've checked I still have permission.
I reconcile the credit card statements every month with no problems. This month there is a credit for an item purchased the previous month that I had not anticipated happening which has meant that the card is in credit and there was nothing to pay. How do I reconcile the statement - I am so used to clearing things down monthly that this has thrown me out. Thanks
SO had the (390) error and no connection to Santander Business UK, tried all the reconnecting went through reconnecting with Santander Cahoot, still no luck, had to unlink the bank account and reconnect with Santander Cahoot option. Great its now seeing the account, but because it can only download 90 days transactions ive lost all my tax history, and to rub salt into the would Santander is not giving me an option to download in CSV format!
I am trying to adjust first return on the cloud system and need to adjust output and input tax as some items where in the previous period but entered after submitting previous return . Started to put the adjustment in but it ask for an account and I do not understnd what account it needs . Quick book support was no help
Cleared the account activity thinking the bank account was a duplicate but it has reset all my data. Is there a way I can recover the account from yesterday.
Now I've got double the income showing on account: all 😱 1) Adding the same bank account twice can't be the right way to fix a bank account not syncing to QuickBooks. 2) Having added the same bank account, the newly added account doesn't add up to the same amounts as the original account 🤔 🤔 My income has doubled 😱 3) The original account gives an error when trying to reconnect using a PC. Browsers cache cleared. The mobile app has Red tangle with null written next to it.The phone app day it's reconnect and I get an email saying it has but nothing has synced for 12 days 😭 Anyone with knowledge of this please help 🤷🏻♂
Hi, I have several customer who I created invoices for, when I recorded the payments it now shows the amount as a negative figure. I think I may have recorded the payment twice in error but I'm not sure how to check. Any tips?
