Banking
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I am missing transactions. How can I fix this?
For some reason, it appears that only when logged in as 'admin', can someone then access bank feeds.Doesn't seem to matter their permissions or roles...
We have client some time pay in USA account and some time pay JOD account how we can use 2 currency for same client and change it as per where he pay to us in USA account or JOD account ?? and we try to solve it by add the amount to USD account but he already paid in JOD account so the bank statement will be no correct
I am using the Envelope function in QuickBooks Checking. I have several Envelopes setup for various projects. When I tried to reconcile my account, I noticed that the transfers to/from envelopes shows up on my QuickBooks checking account statement but these transactions do not show up in my check register nor when I try to reconcile. How are we supposed to balance the account if these do not appear? Why don’t they appear? I realize I can create manual transactions but I am not sure how to do this since it requires an Account to select when entering a TRANSFER transaction. My envelopes are not listed in the ACCOUNTs section. I tried to talk to a representative today and they were no help. They couldn’t understand the issue. Any ideas?
Ok my problem is simple the receipt that is downloaded is not matched correctly. Some issues I have found:1. if the receipt is for an even amount like $23.00 the matching cannot find the transaction since it's in the app matching as $23 and NOT $23.00 ... so it's matching text and not a number (type casting issue).2. Even if the DATE and AMOUNT match a transaction IN the register, I need to edit the download to have the correct account, the correct vendor, etc before it will match ... then it lists ALL the matching transaction and assuming it's a reoccurring bill, the oldest is on time so I have to scroll down for the right match.3. If it's a common vendor, which the name does not match EXACTLY in the register, I have to edit the vendor to match the SCAN, which often does not match other receipts the vendor gives ... so I have to edit the download before it will match. WHY does the app not remember the match for future downloads? QB has been silent on fixing these .. it should be
We are planning to implement Classes to identify unique events that generate revenue and incur expenses, and it occurs to me that several of the expenses may come from credit card charges. When we download the credit card charges from the bank and then allocate out those charges to various GL accounts, I'm wondering if "Class" will show up on the screen used to identify where to direct the charges that appear on the bank feeds. If not, that is going to be a serious time issue to go back later and update each of the entries with a class entry. Since we are not now using Class, that field doesn't appear on our invoices or anywhere on our system currently, so I can't tell if it should be appearing when we work with data from bank feeds. I would imagine that this is not unique to us and that many users who do utilize Class have the same issue with credit cards, so ...????? Thanks in advance for any input or suggestions.
I have a transaction for a credit card payment that needs to be matched, for consistency I checked the previous payments to see how this was done. I'm showing two matches for each payment transaction in our banking section, but only one recorded amount in QBO. For example I see a payment for $250 and a debit for -$250, but this only shows in transaction search as the -$250 debit. So my question is did they add the $250 payment in manually when matching by using resolve difference at the bottom of find match in banking feed to get the two matches? I'll post a photo example too, I just want to make sure that I do this correctly. Thanks in advance for any help.
My credit card and bank accounts are linked to QBO,
I click "Not Now", and then go to the next item, and the same message pops up. So if I have 20 new items that have come in, I have to click "Not Now" 20 times. Does anyone know how to stop this?
I keep getting an error message when scheduling a payment - "unable to process at this time"
I need to clear an invoice with a payment which was a transfer from one of our bank accounts to our operational checking account (the account for banking). The transfer was reconciled and added to our operational checking account (fine, no probs), but the invoice still shows as an active A/R invoice and falsely increases our balance by the transferred amount. How do I clear the invoice?
QBO is not importing all of my bank transactions, specifically speaking about money transfers within the same bank. Our business (partnership) bank is the same bank as our personal bank. Through that bank, we have 1 business account and 2 personal accounts. We have been using this bank for 3 years now and have just ran into this problem 2022 December 09. The transfers of funds between our business account and our personal accounts are only importing 1 of the transfers. In the same hand, the manual update of funds available in the account is reporting accurately. Bottom line, only 1 of the 2 transfers made every week is showing up in QBO and the available funds to spend in the account is accurate. How can that be accurate and QBO is not importing both transfers for me to categorize (NO RULES SET)???
I deposit all checks received with my mobile banking app and then I will go to the invoice and receive payment, and I choose that the payment goes into my banking account and not undeposited funds. My question is, when I go to my transactions in QBO do I need to match the deposit to the payee, or can I just accept the deposits as is in the transactions? Thanks
How to Change the Closing/End Date of a reconciled C.C. Account
I habitually upload banking transactions manually every week using a QBO file downloaded from my bank. For some reason, today I cannot. I have downloaded the QBO file; I begin the upload process by selecting the QBO file and clicking Continue. On the next screen, I normally would select the bank account and begin the import. HOWEVER I cannot select the bank account - the drop down is greyed out and I cannot go any further. I thought maybe the QBO file was corrupt - so I re-downloaded it from the bank. That didn't work. I then downloaded a CSV file instead and tried to import that. However the same problem - it won't let me select a bank. I know the bank still exists. I see it.Hoping someone can help??
My mobile check won’t deposit
What is wrong?