Banking
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Bank account issues
I am having trouble ordering checks to pay myself as a single member LLC (I am the only employee). I do not have the option to click +New, check on QBO, so I went online (vistaprint) to order checks. My business bank account is a Quickbooks checking account (Green Dot Bank). When I entered my bank info on the check it said the routing and account number were incorrect. I copied that info directly from my Quickbooks checking account on QBO. Since I was having trouble (and do not want to spend money on checks that won't work), I reached out to the customer support chat on Quickbooks. They could not answer my question and said they would transfer me to the "Greendot department" multiple times, but it was just another Quickbooks agent who also wanted to transfer me. I googled routing number for Green Dot Bank and it does not match what is on my Quickbooks checking account. I'm not sure how separate they are or if they should be the same. Can I order checks for myself? If not, how
Hi! I have a Payoneer account registered in US. When I am linking the "All regions excluding UK" option I get an error message - If you need to connect to banks with different currencies, upgrade to QuickBooks Online Essentials or Plus.BUt I don't want to link different currencies, just USD account. Please assist if there is a way to link the bank account without upgrading to costly Essentials subscription. Thanks.
It pulled for January, nothing for February and then a little in March. Every other month was fine.
I'm not trying to undo a single transaction. I'd like to start fresh
Is there a way I can email quickbooks support or contact them via email? Please do guide me
The whole of July is missing. All but one transaction from August is missing.
every time i get a zelle deposit (which is how i recieve most of my payments) it records it double, once as a record that a transaction happened, and once as the payment itself. Problem is it shows in my books as if i was paid twice and throws my bookkeeping numbers off. How do i A- stop this from happening in the future and B- correct this mistake efficiently? Do i have to go through and delete/void manually? i can only seem to delete the doubles in my reconcile tab, and this starts me from the main page again after each one. any help is appreciated
Because it was already paid for by credit card do I still do a sales receipt? How do I account for the $10 tip and is it necessary to do so?
Hi! I am trying to link my Payoneer bank account but I get an error message - If you need to connect to banks with different currencies, upgrade to QuickBooks Online Essentials or Plus. I am not trying to connect other currencies only USD account, but Quickbook does not allow me to proceed and pick that account. Pleas assist.
I just want an email address where I can send an issue and cc my business partner so we can resolve this. i don't want to wait for chat and I don't need someone calling me who can't help me without my business partner.
I just opened a new quickbooks account. When i linked my bank account. it only uploaded 1 month. I need to go back 1 year. How?
can I delete a bank from bank transactions?
Working in Quickbooks Online, I am reconciling my batch transactions from Stripe. I need to split the batch to classify the individual transactions. One of the batches included a refund that turned the deposit into a withdrawal. I know the exact amounts of each individual transaction. In my Bank Transactions list, the withdrawal correctly displays as negative. When I click "Split transaction" to classify the batch items into their correct categories, the total shows positive. As a result, I cannot proceed after categorizing the various transactions - the "Apply and confirm" button remains disabled. How can I proceed with classifying this batch correctly?
How can I show tag on Vendor transaction list?