Discuss Your Business

I have just started using Quickbooks and need to set up the following type of invoice: Materials total (supplied by us with VAT added - to be reported on our PL when payment/s are made) Fitting (paid directly to a fitter with no VAT added, not CIS registered/self-employed - not to be reported on our PL as we don't receive this payment) Total (for materials and fitting) We also need to take a 50% deposit for the materials before we order them and then take the remaining 50% payment before we undertake the job, so I'd also like to know how best to take and handle these two payments and send a reminder to the customer for the last 50% if they have not paid).

Ive issued an invoice to a customer with a due date 5 days out and payment to be collected by direct debit.Unfortunately (might not be the right word here), the customer has paid immediately by BACs.How do I intercept the DD to stop payment stop being taken again. As due date is 5 days out, the collection request has not yet been passed to GoCardless by QBO.Thanks

I am raising Invoices for Etsy and Ebay sales on a monthly basis and these are going into the Debtors account.  Then Etsy and Ebay pay us amounts received for sales on a weekly basis.  These received amounts obviously do not match the invoices as there are various overlaps on the system.  I am now left with lots of invoices and lots of payments and I would like to start clearing some of the invoices but I don't know how to do this.

I linked our bank account and this created an opening balance which cannot be editted from the chart of accounts. I want to split the opening balance between three funds we receive so the balance reduces from splits in expenditure throughout the year. I do te books for a charity and we need to ringfence certain funds in the overall bank balance for reporting. How do I do this?

Hi everyone I'm new to Quickbooks although I have used another software for many years. I was previously using Kashflow and when I sent out an invoice, a pay online button was added allowing the recipient to pay with ease, this was linked to Stripe. I understand I can do the same with Quickbooks but one thing that annoyed me is when I receive the payments, Stripe always took there fees before depositing the funds into my account, this makes is hard to tally up and required manual work. Is anyone using this kind of service?What provider do you use?Do they deposit the full amount and then take fees?What are their fees? Don't get me wrong, I try to encourage bank transfers but people are lazy and it's far easier to press a button without having to login to their account so I like having that option which people tend to use a lot. 

Hi, my clients bookkeeper has made an error and submitted the proprietor as an employee for the full year and obviously he shouldn't have been. How do i amend a previous year please?

Helpline customer service

I’m very new to this. Do I reconcile October 2019 and work towards May 2021. Any help would be appreciated 

I have installed QuickBooks Inline, and find that it is targeted at business accounts. I am looking for an app to centrally manage the transactions of all my personal bank accounts.  It must connect to my accounts with Open Banking, and I want to categorise my transactions, with the option to add new categories. Can you suggest a more suitable version of QuickBooks, or a different product, or is QuickBooks Online the most suitable? Thanks, Richard Davey

Morning I have a Client who banks with the Co-Op and currently loads his Bank transactions through a CSV file (does not have the option for "Direct Feed".   He has contacted the Co-Op Bank and has been told that they have updated there system accordingly so that he should be able to have a direct feed again. Please could you let me know if this is correct and when we can expect the Direct Feed to be reactivated in Quick Books RegardsColleen

We have received a notification in our Quickbooks online account informing us that Intuit will stop account information services with some banks as of March 30 2020. Specifically, they refer to EU and UK banks connections, due to Payment Services regulations which date from 2017.I would have expected that Intuit does a bigger effort to continue providing these services having specific product versions for the region (UK and France for example). I think losing this feature is a major step back for the user experience.Quite disappointing.  

Hello,Can anyone help me with invoicing please. I have customers who have multiple sites all of which need a separate invoice. For Example Customer 1, might have 20 different sites that we maintain several times a month. Each site has the same billing address but each site needs it's own invoice each month, showing which site the invoice is for. I use excel for the invoicing and have to use a 3rd party app to bring the information through to quickbooks, using "invoice message" as the site address. The quickbooks import function does not allow me to do this.  Is there another way that anyone can think of? I don't want to have to pay for another years subscription to the 3rd party app which is due to renew in July.  Thank you for any suggestions! 

I have already opened a ticket on this but am getting nowhere and have been told "that's just the way it works" and its due to QuickBook payments being removed and that i should leave feedback for the developers. I find this pretty unbelievable! When customers choose to pay invoices directly they are presented by default with an option for Credit Card, Debit Card or PayPal. If the customer chooses Credit or Debit card they will be presented with the error. "Error you can try again, or come back later and try connecting then" How can I either make these options work or remove the options so that the only option available is PayPal which does work.

Hi All Is there a way to use the connected Gmail account email address when sending invoices using the API? https://quickbooks.intuit.com/learn-support/en-uk/manage-invoices/send-invoices-from-your-gmail-address/00/484688/message-id/7194 Thanks  

Hi there,If I raise an invoice after the customer has paid the deposit and send the invoice showing this. Where would I allocate the deposit to? For example, invoice total is £100 less deposit of £10, so total due on invoice is £80. However total payments received are still £100. Would I have to raise a separate deposit invoice, to allocate the payment to? I'm just wondering if there is a way to show both payments received against the same invoice, rather than having to raise more paperwork?Many thanks

I want to create remittance advice slips for my customers, but the "Sales Receipt" form in QB does not include the customer invoice number on the form.How do I show their invoice number so my customer knows which invoices I have assigned their payment to??

Greetings I have set up CIS but I'm struggling to fill my sales invoices in the product box has the CIS option filled in and calculates the amounts  but how do I enter the actual service I have provided  

I have always taken partial payment upfront, but quickbooks has no option for me to apply a partial payment to an invoice. 

  I’m one of the proud leaders of this amazing gathering place for entrepreneurs. But before this, a few years back, I was deep in the trenches of self-employment, just like you. In 2005, after hearing my pregnant friends complain about their impossible-to-swallow prenatal vitamins, I co-founded NutraBella, Inc. My business partner and I were determined to give women more palatable vitamin options, so we created the Bellybar.   I quickly realised that although I’d gone to business school and earned my MBA, I had a whole lot to learn about building, running and growing a business. My hard-earned degree had only partially prepared me for the complicated, non-stop, often overwhelming challenge of working for myself. Back then, I longed for an “instruction manual,” a curated list of things I needed to know right away to succeed as a small business owner.   Of course, there’s no single, right way to run a business, so no such manual exists. (If it did, everyone would be work

  Imagine if managing your money was straightforward, painless and fun. Can’t imagine it? If you’re like the majority of people who work for themselves, you’re not alone. The good news is, it’s not as hard as you may think to understand your sums. Just focus on 3 key documents to chart a course for financial success: your net income statement, your cash flow statement and—the topic of this article—your balance sheet.   Why you should care about your balance sheet Essentially, your balance sheet gives anyone who’s looking—including potential “suitors” like the bank or an investor—answers to important questions. It tells you if you’re managing debt responsibly or putting the business at risk. It shows whether you’re invoicing customers regularly and on time. And it proves you’re not spending or investing money you haven’t yet earned.   Think about your balance sheet as your online-dating profile, social media page, modelling headshot and CV all wrapped into one. Then you’

I would appreciate some pointers.  Is there any way I can see my emailed receipts to clients? 

I'm not sure how to allocate my income (taking wage) as a sole trader.. I've been selecting owner withdraw. Is that right? 

When I import my existing customers/suppliers QB, I have some with debit balances and some in credit. Is there a way I can carry this information across to QB or will I have to set those manually? And if so, how do I do that? Thanks.

Hello all, My Spanish company has been growing and every month the amount of transactions is increasing to a point that if we cannot establish an automatic connection between our bank and QB it will be complicated for us to continue using QB. We would really want to continue using QB as the alternatives are not as powerful, but it is becoming too much work to be month by month uploading the transactions manually.  I would be willing to wait if I am assured that automatic connections between banks and QB will be back. My bank is Sabadell.  Do you know if automatic connections between EU banks and QB is something that we can expect for the next months? Thank you in advance. Best,

My business is predominantly on a billable time basis with clients on (e.g 3 months) contracts. As such my invoices are always for time and I use the Weekly Timesheet functionality in QuickBooks to track this. However, I've noticed an inconsistency in the way that QuickBooks tracks hourly rates and the number of decimal places you can use. This is then causing me problems with my invoices with rounding errors. To help explain. In QuickBooks these are the differences when it comes to decimal places:Invoices - 3 decimal places (maybe more, I haven't tested)Service - 3 (or more) decimal placesTime - 2 decimal placesEmployee Billing information - 2 decimal places ProblemIf I first record my time, let's say 8 hours a day, for 5 days a week. I would create a weekly timesheet that has a total of 40 hours on it. Let's also say I earn (random number) £125 a day. If I record the billable time at this point I would therefore book (£125 / 8) 8 hours at £15.625 an hour. However, the