Employees and payroll
Recently active
**UPDATE** I logged on as administrator and was able to send some paystubs, but not all. I have tried several times to send the others but I keep getting the same message: "Your payroll was processed successfully but Quickbooks could not send some employee paystubs." The solution offered is to exit and restart, however, that doesn't help. We recently upgraded to QB Desktop Pro Plus 2022. When we ran payroll, we were unable to email the paystubs as we normally do.I checked the email settings and was able to email invoices successfully, it's just the paystubs that are not being sent. Any suggestions?
Original commenter did not share additional details
We use QB Online Plus a new track time only user will not synch
One of the state unemployment/reemployment assistance GL accounts generated an over-accrual of liability ... the percentage was .05 instead of .0005. This did NOT affect any withholding from the employee, only indicating that the liability owed to the state was significantly higher than what it should have been. When preparing the state reports, the error was discovered and the percentage was fixed. The amount actually paid to the state was correct. I'm thinking that, since the employees pay was not impacted in any way, only the GL needs to be corrected with offset to the company payroll expense, but I'm asking just in case I'm missing something going on in the background. I have reports showing the original accrual and the "should have been" amounts that are used to calculate the correcting GL adjustment. Am I missing anything that should change my plan? As always, thanks in advance.
For years I would get a little message that would alert me of bank holidays before I could run payroll. I'm not getting these alerts in my messages anymore. I know it sounds lazy, but after so many years I've become reliant on these helpful messages. Is there anything I can do on my end? I'm using Quickbooks Enterprise.
We're changing how we handle automated taxes for QuickBooks Online Payroll customers. Instead of automatically withdrawing and paying payroll taxes when due, we’ll automatically withdraw taxes every time payroll is processed or when there’s a change in what you owe.And on October 1, 2024, this change will take place for existing customers who employ their entire workforce in the following 11 states: AZ, CA, FL, GA, IL, KS, NC, NV, TN, TX, and VA. What about the states not listed above. Do they remain the same for existing users - taxes paid when due? Rachelle[email address removed]
I am disappointed to learn that QBO will start withdrawing funds several days or weeks earlier than they have in the past. Instead of waiting until the taxes are due, they will withdraw the funds as soon as the payroll is processed. Because of the way we do our payroll, that could be a week earlier for federal taxes and several weeks earlier for state taxes. QBO is not providing any compensation for getting and holding our funds for weeks. This change does not provide any new functionality nor resolve any problems in payroll. This is a hidden increase in subscription fees with no additional benefit to their customers. Again, I am disappointed.
I applied for a UI account, but my application was returned because we are exempt. How can I convince QB that I don't need that?
The company has 1 employee. This hourly employee worked no hours during the pay period. What are the implications of simply not running payroll this period? We'll double the 401k withholding next period so it remains on track for the year's goal.
It's not letting me change the incorrect date on my payroll checks
We don't want users who reconcile chart of account to see how much employees are making.
I have multiple employees on salary and they are each in a different department. I want my P & L to reflect the payroll by department. QBO is unable to map SALARY employees to a different account. If I make a new pay type, my only option is to add it as hourly. When I phoned, no one was able to help me figure out how to map each salary employee to a different account. I can map the employer taxes by employee, why can't I map the wages by employee??? This takes many more steps and time to run one employee at a time and change the mapping each time. It is also time consuming to run all payroll to one category then JE all the changes.
I'm not setting up KY to withhold taxes for another $129 a state when my only two employees from KY are seasonal, summer jobs and both signed the exempt agreement. QB needs a work around to take away the RED ! and action item for this.
So last week I installed the update for QB Mac Plus 2024 Desktop. Everything seemed fine. Came in on Sunday, June 30 to run payroll. Completed payroll/checks and exported it. QB Online Payroll says it was exported. Open QB Mac Plus on the desktop to import files. No payroll files there. Where did they go?
I have read all the old comments for Desktop and have checked the payroll date and periods, they are correct. This wasn't an issue with Q1 and nothing has changed. What is going on?
Maine switched the account numbers for all Maine employers to report their state income tax withholding at the end of 2022 (from the federal EIN with two zeros on the end to a new 8 digit account number). As of today, QB still has not updated their software to accept the 8 digit number and keep receiving the error message that it has to be the federal EIN with the two zeros on the end). I can't believe QB has still not updated this after all this time. Does anyone have any suggestions on who or how I can ask for this issue to be addressed.
I have a group health insurance plan to which employees contribute after-tax payroll deduction. I understand such deductions should appear in box 12 of the W2 with code FF. (At least that's what QuickBooks Online does.) Can an accountant confirm this? With QuickBooks Desktop Payroll, what Tax Type should I choose for the associated payroll item so that the total employee contributions for the year show up in the correct place on the W2?
I have been dealing with what feels like a nightmare with the QBDT and Guideline Integration. QB Support defers me to Guideline and Guideline continues to tell me it is a QB issue. I havent been able to run payroll in 3 weeks. It all started when one of my employees in QB was completely deleted (not by myself) and i then re-added that employee back to QB. In QB it now shows that this re-added employee is not receiving an ER 401K match (in Edit Employee: Payroll Info under Deductions). I cannot manually add this data and a error code comes up when i try to saying "Guideline would need to add this". Guideline now indicates that there are 2 employees with the same name in their system and each of them have a different code/number associated with them. QBDT ONLY shows me one employee with this name and i have no way of looking up the code as Guideline has advised for that deleted employee. I requested that Guideline merge thes
How do I classify an expense for an executive assistant that is a 1099
I have used QB now for 30 years. I have never been as frustrated with the product as I have been the past two years. Today pushed me over the top. Today, I had a new client to run payroll for. I went to set them up on auto deposit. This is a process I am super familiar with and have done many times. When I click on Direct Deposit to enter an employee’s bank account information I get taken to a screen that says "You are set up for Direct Deposit"!!!! In short, I can't progress to the correct screen to enter the employee’s info. I have closed the program and rebooted, etc. This company has totally imploded in the last few years. I am looking for a different provider at this point. Very disgusted. Arnold [removed], CPA Emerging Business Services [phone number removed]
Curious about the custom reports - Summarize Payroll Data. When I run this report, there are two tabs that do not show my data, but continue to show a couple other state & employees ... I assume samples from whoever made the report ... but I'm curious as to why these two tabs don't seem to look at my data. ** State Wage Listing tab .... Maybe because my state (SD) doesn't have an income tax? It DOES have other employment taxes, i.e. State Unemployment, Investment credit, etc. This tab doesn't appear to have searched for any of my data. It always shows Qtr 4 regardless of what qtr I run the report for.** Quarterly tab .... Again, none of my data is on this report, and it always shows Qtr 4 regardless of what quarter I run the report for. ????? Any feedback? Or is this an unsupported area for QB?