Employees and Payroll
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I can add pay run as 28 days but then the tax and NI are wrong. If I run as monthly the tax and NI are correct but the pay period showing on the payslip is a calander month not 28 days.
Cant see paid invoices
Hi, Please can anyone advise - we've been transferred over to the core payroll this month. we are a two director company with no other employees and just pay ourselves the usual minimum director level. It is saying that we now have to enter contracted hours. What should I enter here as we are directors? It seems to have automatically populated it as 0.04 hours and it says it is needed for the FPS.
We have been switched to auto-payroll this month and I can't seem to turn it off (I've found the instructions but the auto-payroll option does not appear in my settings). The only employees are both directors and aren't necessarily paud the same amount each month (or even necessarily paid each month) how can I disable it?
The payroll interface has suddenly changed (some searching suggests this is due to a forced update to 'Core Payroll'. When running payroll, there is now a mandatory field labelled "Chart of account". What should this be set to so that the payroll works the same as it did previously? Note that I already have already checked the settings under "Payroll settings -> Accounting" and all of these are filled in - so it's not clear to me why there would be an additional option. What is this new "Chart of account" field for? I have tried checking the documentation - all I could find is this article https://quickbooks.intuit.com/learn-support/en-uk/help-article/regular-payroll/create-run-payroll/L5JFzGwNu_GB_en_GBwhich simply says "Select or review the QuickBooks Chart of account to track your payroll". How is this different from the settings that are in Payroll settings -> Accounting? Surely to fully track payroll you need separate accounts for payments, wage expenses,
I have an employee that has refund from tax. How can I tell if my employee has given a tax refund? Does the refund show as credit on payroll or not?
I have seen this can be set while payroll is being done, but don't see any advice on how to do it after payroll is complete.
Hi all, I wanted to post this here so others don't waste the hours I spent yesterday on this issue! I was moved over to Core Payroll for this month and ran my first payroll, but the FPS submission to HMRC kept failing saying my credentials were incorrect. I had never had this issue with the old payroll solution and my HMRC password had not changed. After nearly 2 hours talking to support and re-running the payroll several times, I then had a hunch which turned out to be true. Core Payroll cannot cope with HMRC credentials which contain punctuation. So if you have a complex password that isn't just letters and numbers, you'll have to simplify it in order for Core Payroll to be able to talk to HMRC. Support later confirmed this is the case. This isn't mentioned anywhere in the support documentation and the support team clearly weren't aware enough of the issue to suggest it straight away (although the people I spoke to were very friendly and were trying their best).&n
Its showing on the list of Pay Runs all the HMRC Submission boxes as a orangey colour (HMRC submission not sent)HMRC have received it and sent an email to me (Submission Received)
does a tax refund show as credit on payroll
My payroll function isnt the same as last month
Last week I did my pay run as normal, as I have done for a few years now, but the "payroll journals are being published" just kept spinning for a good couple of hours, possibly longer. Then eventually works.. I have run this week's payroll and it seems to be doing the same. I have never had this problem before and the journals used to be published within a minute. FPS is sent and accepted by HMRC and I get email confirmation of this. Also I don't think payslips are being sent, even though I am pressing the "send payslips" button.This is somewhat frustrating as I don't want to be checking back all day to see if it has worked or not and obviously without the journals published my bank account doesn't match. I want to do payroll, check it's all ok and get off and forget about it.
I am not adversed in journal use which is how it needs to be done on KF
