Employees & Payroll

cannot access employees

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Can an employee have more than 1 class? I would like to split salary into 2 classes?

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I have rounding set for 10 minute increments, but I am noticing that if employees clock out a minute before or right on a 10 minute increment it will push it to the next 10 minute increment.  For example, of an employee signs out at 8:29 or 8:30 it will push the time to 8:40. From what I’ve been able to find on the topic, this doesn’t make sense. Any Insight is greatly appreciated!

The CPP second contribution amount is not calculating properly for all staff.  It is also not adding the CPP - second deduction correctly when running Payroll Summary Reports. Anyone else having those issues?  I have verified that my tax tables were updated for the July 2024 version.  This is concerning. 

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 You’re correct in that I am in Canada. Assuming that the Quickbooks process for removing a paycheque from the bank rec is the same (or very similar), please provide ‘how to’ instructions only.

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How can I fix this?

It was an option when entering payroll to select a paper check if the employee couldnt wait till Payday or if there was a an issue.  But the only place I found to select paper check is now in the employee settings, and you have to delete the direct deposit option.

I am looking for a way to pay vendors from our bank to theirs without doing etransfers. Is there a way in QB online or is there a third party app that I can get to do this?

A cheque was created in 2023 but the amount paid out was $100 less than listed in the cheque, so I am unable to match the bank and QB transactions. I cannot edit the salary paid out in the cheque from the pay cheque list. I would delete the cheque and issue a new one but I am unable to create a cheque for a previous year. How can I reconcile these amounts so the missing $100 is accounted for? Help is greatly appreciated!

How do I change the employee display name in time?

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Help!

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Now my payments do not reconcile with the amounts Quickbooks thinks I should be paying

Employee pay rate changed effective a date prior to the last payroll. This would mean effecting a retroactive pay for a period.

This transaction is outstanding on my reconciliation report and I need to adjust the payroll bank account for this paycheque. I am not seeing an option to adjust the payment account on this one paycheque?

We'd like to offer a more generous vacation package than the minimum required by Ontario employment standards. (3 or 4 weeks per year instead of the usual 2). Our employees are paid by salary plus commission and bonuses. How can we set up the salary to accrue at the more generous vacation pay rate (6% or 8%), while commissions and bonuses accrue at the ESA rate (4%)?

Y/E was previously Aug 31st but we had to do a short period Y/E for Sept 1st 2023 to Apr 4th, 2024. We have changed the co y/e to March 31st so need this period to be from Apr 5th 2024 to Mar 31, 2025 and then the normal April 1st to MArch 31st moving forward  

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We processed payroll, generating a paycheck for the employee and recording an amount of X in the bank balance. However, since we didn’t have physical checks, we split the X amount into two smaller transfers (due to the daily transfer limit) and sent them to the employee’s bank account. This resolved the payment, but now we have two separate bank transactions that we’re unable to link to the single payroll paycheck. I’ve tried multiple approaches, but each has resulted in unbalanced accounts.Intuit support suggested excluding these transactions, but that feels like sweeping the issue under the rug. Any help would be appreciated!