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NOT managing users.I am an accountant and have an existing QB profile with an old email, I'd like to switch it to a new email. How do I do this?
It is becoming critical to ensure maximum security for any data online. As owner and responsible for risk management I want to force all users to use two-factor authentication. Yet this risk management feature seems to be missing from QBO. Does anyone know if it is possible how, and if not why? Thank you
Hi There I been trying to download the Desktop password Recovery tool , but the link will not accept my South African Postal Code. I urgently need the tool I am locked outr of a account I need to work with.
What is the next step to address the issue, I am from Philippines and my client is from US. I can't accept her invitation to her Quickbooks Online Accountant.Can someone give me the US Quickbooks online for me to create account. Much appreciated
who can i contact to get help
I have an issue with trading stock. If you pull a stock take sheet the quantity of the item shows zero however Quickbooks online is still adding that item value into trading stock as if there was a quantity on hand. How can i resolve this?
I am a QB Pro Advisor and have been for many years. Apparently QBO just changed it's platform for users. If I sign up a new client I am linked as the "accountant" and I can no longer invite a second accountant. In addition, my accountant user is filling one of the three billable user slots for the client as well. So basically, I can't invite my bookkeeper who helps with my clients. AND if I invite her as a user, that leaves one slot available for the owner of the company and no one else within their organization. I could understand if my one accountant slot was used by me, but leave the other three for the client and a potential bookkeeper. I PAY intuit to be a ProAdvisor but I assumed they would want me to encourage my clients to sign up for QBO vs. other cloud based accounting platforms out there. At this rate, even with a small wholesale discount, it would be better to encourage my clients to sign up on their own, invite me as a user an
Where can I find somebody who can assist me with my queries?I have basically taught myself Quickbooks and I made some errors in the initial setup. I cannot seem to rectify these mistakes and need someone who knows what they are doing.
how do you enter start up cost? i have different cost including website creation, rent, furniture, utility for about 6 months before we actually started our business. how do i enter all this in quickbook?
Good day I want to send customer statements that reflect their payments only.Having each transaction displayed is unnecessay. Please advise how I can do this. Thank you.
I am unable change my company logo- When I click the + button near my logo the whole screen fades out and QB's won't let me click anywhere on the screen or allow me to exit. I am left to have to force quit each time.I am unable to change my VAT number- Every time I put in my VAT No. in and click save, QB's changes it to completely different number that is not mine. - I have cleared my browser cookies and cache.- I have restarted my laptop & I have tried troubleshoot.
Hi Guys, I need assistance, we are running a Pre-School and we pay Salaries from the same Bank Account where the income comes in.. we do not have a separate expense Account. how do I go about creating Journal Entries for Salaries? from the help knowledge base, it shows only if you have an expense account to Debit and Credit. do I follow the same example but using the same account where I pay PAYE, UIF, and Salaries? Your Assistance in this regard will be highly appreciated thanks
Dear All My Company using simplepay which usually take in the entries only after payment is done. As i just took over, I saw there was no entry previous Simple pay have one record which shown DR what and CR what, so I just Dr Same entry ?
i want to talk to someone
Hi to all,QBOL newbie: Does anyone have a solution for the above. In the list of products there is a 'Batch' option to 'Make Non-Inventory' but it is not active (light grey).
My Quickbooks desktop will not open. It displays a frozen screen when I log in.
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Hi Why is my gst going to the suspense account when it should be going to A/R- customer or to the A/P vendor. How to map so that the gst goes to the correct accounts?
I cant seem to connect my companies bank account with Standard bank SA to quickbooks online. It just gives me error (102) "Looks like the connection to Standard Bank (South Africa) isnt available right now. Please try again in a few hours
When reviewing transactions to FNB account (this after the issues with FNB and after re-linking my accounts) QBO will not categorise deposits from Undeposited funds - it keeps asking me to "select a bank account for this deposit". When the connectivity issue with FNB was "resolved" I had to re-link my bank accounts. When I ran the update it pulled through transactions all the way back from April, although April and May were already reconciled. It seems QBO is not recognising the bank account as the same account that is linked. Has anyone else experienced this problem and were you able to fix it?
How can I check the total outstanding for 2023 on my mobile app
I'm struggling to understand which method to use when allocating the Payfast deduction on our online orders.I've looked at both the PayFast and the Yoco payments thread and one doesn't made more sense than the other. I've also looked at the "How to record bank fees" and "Record bank charges when receiving payment from the customer" threads and that has just made me more confused. I have captured the party as their own invoice per online order at the full amount paid on the website, this then gets paid from payfast to our bank account, but they take a fee per party/client as well as 'n small fee when paying out to our bank account - how do I allocate this? Meaning:Party 1Online payment - 500.00Gross - 500.00Fee - 50.00Net - 450.00 I've invoiced for the full 500.00, how do I capture the payment to reflect that this has been paid in full, but that 50.00 of that went to either bank charges or Payfast? As well as having to pay a charge when paying that out to our bank -
Hi, We are desperately looking for a solution to better manage supplier bill payments. Is there a way to export the payments we want to make to suppliers, with the amount to pay, in a .csv type folder, to import to the bank for payment? Your assistance/ knowledge is of great value.
