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So a search for a particular category produces no results UNLESS the item had been entered via the bank feed.
I'm unable to delete a currency. The system gives no feedback after confirming deletion, and the currency stays there. Is this a Bug or a Feature in QuickBooks Online?
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I am Bookkeeping Company in Thailand, Can I use QB.online for how many companies/clients?
I’m a sole proprietor so when I purchase something I pay for it then. But my expenses from 2024 have meshed into 2025. Why is that? And what do I do to correct this?
It allows me to select the bank account but then when I go to submit the request it comes up with a quickbooks error message
I have had nothing but issues since upgrading my account. All of my previous invoices have not migrated through and my logo and payment details are not showing on my invoices. I also am unable to select a payment option when trying to raise invoices. I have 2 support tickets open, and they have been open for about a month now with no communication from QB. I contacted QB last week for an update and was told my cases have been escalated yet there has been no update this week. I explained that I would have to consider different applications as it is affecting my business, and I was told that QB would respect my decision to go elsewhere with absolutely no reassurance that the issues would be sorted. It seems that QB would rather lose customers than fix the ongoing issues. I was advised to upgrade to QB online, but that the currently missing data would not be able to be recovered, and I have no faith that it wouldn’t just happen again! You would like to think that they would understand the
I have installed the app on my iPhone and all set up but there is no print option witch I have a lot of customers that want paper invoices so if there is no way to print with this app then I would like a full refund
My account shows a bank connection issue in red on the app and when I click it shows 3 bank accounts although only 1 is correct and being used. When I try to delete the other 2 it says I’ll lose any existing transactions. Is this the case? I don’t know why it’s showing 3 as I’ve only ever linked 1 but don’t want to lose the info which would effect my accounts.
Screenshots are available on request. Can't seem to find any indication of a Cash account via the web browser and no way to access it via the iOS app either. Tried deleting the app and reinstalling with no luck.
Remove supplier details?
I regularly create a CSV file of invoices to import into Quickbooks online. However, every single time I do this import I have to manually set the date format of the Invoice Date column, and manually choose Inclusive of Tax or Exclusive of Tax against the column Item Amount.Is there a way to specify within the CSV the format of these fields?
Hi I have a client who does their own bookkeeping but uses me for software support. They set up a credit card account as a bank account (instead of a credit card account) a couple years back now and are only just running into this issue. They have received refunds from suppliers on the credit card and aren't sure how to enter them. I originally thought entering them as a credit note but then they can't be reconciled off. Not sure what other options there are in QuickBooks or maybe I'm missing something glaringly obvious!
We tried to process invoices from supplier to automatically record in QuickBooks to lessen the need of manual posting
