Other Questions
Recently active
Original commenter did not share additional details
I have a client that wants to pay their invoice by credit card. Ideally I don't want to use PayPal, is there another way to do this?
This happens intermittently and I think there is a glitch in the software
I still use Quickbooks Pro 2013 desktop version.....it just works for me. I recently installed it on a new laptop and I need to enter a validation code and customer number. I have chatted and phoned support and they were vague about supplying it. Is this still something that can be supplied as if not how can I access my accounts?
I have just signed up to QuickBooks for my catering business and in the process of customising invoices, sales receipts etc. Today I created my first invoice and applied two payments manually as the customer paid me by bank transfer. I have sent them the invoice (which shows as paid so that is fine) but also wanted to send them the receipt for the payments they made. I cannot see a way of customising that receipt to add in my logo, colours etc. My invoice and sales receipt have all been customised with my logo, I have altered the colours of the column headers etc and would like the payment receipt to match. Is this possible yet? I have checked the community and can see loads of people asking for the same thing but nothing recently, hence why I am asking again. I have also already submitted my request using the feedback option in QuickBooks.
The reports provided don't see to go back more than the current year even when I choose earlier periods.
My QB was in an insane state, balances out by over 800K, deleted invoices, missing transactions for years, Two completely empty VAT100 reports, a random open VAT return, VAT and corporation tax payments deleted, accounts deleted. Unable to match £20k worth of VAT payments to old returns that were not submitted MTD.How stupid of me that I attempted to bring it into order and have my QBO and bank balances match. I now have a completely erroneous 100 page exception report so it is well beyond ability to edit them out individually (not that I know how). I've downloaded it into spreadsheets and with many dates and descriptions missing, I can organise a lot of it, but not all. Most alarmingly, it has brought in a tonne of old (eg 2015/16) invoices that either don't exist, or it has duplicated them with different and incorrect VAT amounts .... sending my VAT due balance to extremes. VAT is due in less than 2 weeks, end of year is 31st August. Had Quickbooks since mid 2014 and I do NOT wa
I want to add a pdf or photo of my receipts for parking or congestion onto a serial on my invoice.i.e. Monday - on site + parking (photo) + congestion (pdf)There's not an attachment sign so not sure how to go about it.
I want to understand more about QBO Backups that is a new feature in QBOA/Advanced. Who can perform the company's backup or who has the rights - ordinary user, or higher level user or Admin..? Also I have seen in the article on Backups that there is data that can and can't be backed up. During a restore of older backup I would like to know (a) what data gets restored, (b) what data gets deleted and or (c) what data is left untouched? Does restore overwrite the entire database such that data such as recurring transactions would have to be recreated again..? What happens for instance if a backup is done (let's call it backup Z) and then a new customer is created and then a recurring transaction that involves that customer is created e.g. recurring invoice. Then one restores the backup Z to the live database. In such a case what would be the implication on the recurring transaction which had the newly created customer e.g. the recurring invoice? Can one crea
Is anyone having problems with the CrowdStrike issues?
Help help help help
I’m having problems added my expenses. I follow the instructions but still not working
Error message uploading receipts
Trying to follow Reimburse employees' mileage and vehicle expenses in QuickBooks Online here - https://quickbooks.intuit.com/learn-support/en-uk/help-article/track-mileage/reimburse-employees-mileage-vehicle-expenses/L56CoOD1b_GB_en_GB Step 2 says select item details and then product/service - however i dont have the the option to select item details?
Need to speak to a human
Validation failed: Were sorry,QuickBooks encountered an error while calculating tax. Try reselecting the tax rate or reentering the product/service item and saving the form again.
Please helpI have created thousands of new products over time and at the moment everytime I create a new product I can clearly see it in 'Products and services'. However when I go to make a customer invoice, the product doesn;t exist. This is happening with any new product I make. I have loads of customer invoices to do and I can't get them done as I can't get any new products on to them. I tried quickbooks online chat this morning but the issue wasn't solved.Can someone please tell me what has changed? I have entered thousands of new products before Thanks
I’m trying to create an expense from the “receipt snap” section as I always do and has always worked but now I’m getting an error message that says:Validation failed. We’re sorry, QuickBooks encountered an error while calculating tax. Try reselecting the tax rate or reentering the product/service item and saving the form again”. I’ve tried all this and still won’t create the expenses.Don’t know if this is related but I also seem to have a load of my categories missing from the dropdown to select for expenses. Some are there but not the main ones I use.