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When I pay suppliers, I need to send them a remittance advice, I am using Quickbooks online advanced.thanks
Trying to upload a .csv for an invoice to be imported. One invoice, multiple lines, all the same invoice number, but keep getting the error 'Some rows need invoice numbers' All the rows have invoice numbers. I have tried changing the invoice number, removing the descriptions, uploading just one line and nothing will upload. This is a process that we normally do eavry month and for some reason will not work this month?
How can I set up a separate Invoice number and Credit note number sequence? At the moment when I do a credit note, it is picking up the next invoice number. I did manually change it, but then the next invoice picked up the next credit note number! I would hope a product as 'advanced' as QBO would have the ability to have difference sequences?
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I have just found out, today from a friend, that QB is "discontinuing" desktop. SInce I have over a decade's worth of data for two companies, this is catastrophic to say the least.Online is not an option. I need to be able to work offline - not everyone is online all the time. I also don't want to do my accounts via an app; I am very happy with my PC, big screen and all the reports I can generate with Desktop.As I understand it the options to migrate to online (even if I wanted to) are no use for currencies - we operate in 3 major currencies for all transaction types - and inventory handling is iffy.Being near to retirement I am concerned that I would not be able to access the legally required data after closing the company either.My Desktop is running 2016 Pro. Will this actually vanish in 10 days time? Or will it keep working without "support"? Such support as has been available was never worth depending on anyway.Why have I not been informed that this was happening? It's not like In
Hi Guys, Just started using Quickbooks. I need to import my mileage. I drive to customers everyday for work and I have logged them all in excel. What is the format for the CSV files ? As I can manipulate my xsl files to suit them. Doing this manually will take too long I am still receiving import faults when I try and import csv files that have been downloaded directly off QBO.
I am trying to change the wording on my receipts email. I have had lots of customers saying they have already paid it as the wording on the email in the subject says invoice for payment .... rather than Receipt for payment.I don't want to change it every time and this is not an option on the phone app anyway.
For the last 9-12 months I am getting more and more customers not receiving their invoices. I shouldn't have to send them form my own email, making more work for myself.They are currently sending from a 'do_not_reply' address which my email recognises as subsciption list and puts it in junk. This happens mainly with hotmail/gmail/googlemail/yahoo and others.It used to come from my name and i never had any problems.
I have urgent year end entries to make and I cannot access QBO - I have reached out to them several times but they want to blame my equipment instead of the fact that they have a Mac authentication problem and invalid certificate. Is anyone else going through this?
I need support with an issue and need to speak to a support agent
So after the last debackle when the menus were changed for none professional worded navigation. It appears Intuit are determind to make a total mess of things yet again.What I'd like to know if where do these suggestion from customers come from as I've seen nothing but complaints about the constant changes. There's no discussion on here about this new change and none of the UK Facebook support page?Can Intui actually show us what it's going to look like?
The bank have confirmed that everything is fine at their end and my log in details are correct.
After dragging my heels on any move from QB desktop (premier 2021) to QBonline - I called support last week and they said I can test drive the online system for free so I set up an account and also logged into Movemybooks to import my desktop system so I could see what happens and play with it. The result is honestly such a disaster I do not know what to do next - I feel completely sick with worry. 1 - No stock items have moved . We have hundreds of stock items with description and values ...no value in at all for ANY of this on the balance sheet ? 2 - My foreign customers , suppliers and bank accounts have all been transferred in as GBP and its a complete mess. Everything needs voiding and re-creating . No way to exclude FX entries in the movemybooks system - its all or nothing.3 - My balance sheet is out of whack by several hundred thousand pounds as something is wrong with the VAT total. QBD shows VAT liability around £ 24000.
i cannot access SL or my bank reconciliation
Hello,I have connected QB to Mailchimp so that customers are updated to an audience, but how do I filter subscribers and non subscribers? I would expect a field in customer details - or is there a way of adding one... Any help greatly appreciated! Thank you!
Also the VAT centre just will not load but that's not a new problem. I just want to see if this is a known issue.
We are using QBD Enterprise Canada and we send batch statements each month. Some customers receive the standard PDF statement but others receive statements in a format that cannot be opened. Has anyone else run into this and how did you solve it?
How do I categorise falled direct debit from my bank account
Hi Since the display of the list of customers changed some of the columns are way too wide and I can't work out how to change the display to show everything I want to see. The Memo column on the attached is taking up almost all of the screen. I've hovered over the far edge of the column but nothing shows up to be able to make it narrower. Can someone help please as I need to be able to see the content of the memo column but also see other columns.
Dear Inuit ... I've just had a message saying1. Desktop will not be supported after 30 June 20232. the mechanism to migrate historical date will not be ready till June 2023 Are you kidding? Mu choices are 1. continue with unsupported Desktop version2. Plan for a switch to online version in June 2023 not knowing how and whether the data migration system works i am trying to run and plan a small business. I need to migrate data AHEAD of the switch so i can test and check before the switch over. This is not helpful!
How can I update "recurring transactions" (in this case estimate templates) after importing and overriding the new item data? The templates contain 30 articles and more. I can't update them all manually. Someone in the blog posted that it would work on songle items. You can choose "One time only" or "Update for all". But I want to update all articles in all unscheduled templates.
