Other Questions

Hi I'm in Jersey Channel Islands, can I sign up to Quickbooks? I cant submit my full address, there's an issue with the county part of the address submission section.

I am trying to buy QB DT pro 2024. Sales on top of the screen at Intuit says Weekend hours- it is untrue. Anny Suggestions? I got a quote last week from Intuit Sales for $649. Year.

Why are my purchase orders closing automatically when I enter them?  I want them to remain open so that I can assign a bill to them when they are received? 

On Friday my business account and personal accounts with Intuit can no longer be logged in to because they say they have been deactivated. Please help, I have tried talking to support numerous times and they have no idea how to get this reactivated. I'm coming here because it's my last hope that I can get this fixed. It is extremely frustrating that I cannot call in or get a call back because to do that you need to be logged into the account, which I cannot log into. Help would be greatly appreciated!

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The lack of response and the runaround I am now experiencing for this ongoing issue - which we have been trying to resolve since June 18th - has reached a new level.  I have two case numbers: 15120113594 & 15120113757.  Our bookkeeper tried to issue a Bill Pay via ACH on 6/7/24 to the NY Shakespeare Festival.  The routing number was entered correctly but the account number was off by one digit.  Our bank issued a stop payment for the initial payment and the amount was reversed back into our account (the account number and vendor name doesn't match) on 6/28/24.  In the meantime, a second payment was issued with the correct account number and the payment was received by NY Shakespeare Festival on 6/18/24.  Meanwhile, QuickBooks turned off our bill pay account saying that we owe QB for payment made on our behalf.  I called several times to resolve the issue and twice I was promise that the issue will be escalated and someone would call me back after

So I'm trying to help a user. QB randomly crashes. When I look at the logs I can see the following.  Faulting module path: C:\Program Files\Intuit\QuickBooks Enterprise Solutions 22.0\qbform32.dll Something is going on in qbform32.dll. Any ideas?  Already taken steps. Ran the tools hub, did a program repair, reinstalled c++ redistributable, cleared the updates log and updated again. The pc ran fine for a bit but then started crashing again.  Faulting application name: qbw.exe, version: 32.0.4016.3201, time stamp: 0x66554309Faulting module name: qbform32.dll, version: 32.0.4016.3201, time stamp: 0x66555801Exception code: 0xc0000005Fault offset: 0x00000000000c2cf8Faulting process id: 0x0xFD0Faulting application start time: 0x0x1DADE8DE2C7A9FFFaulting application path: C:\Program Files\Intuit\QuickBooks Enterprise Solutions 22.0\qbw.exeFaulting module path: C:\Program Files\Intuit\QuickBooks Enterprise Solutions 22.0\qbform32.dllReport Id: abb043dd-b5df-

We are new to using QuickBooks Enterprise, we followed the Sales Order Fulfillment worksheet.We picked a partial sales order, then shipped what was picked and then selected create an invoice.It created and invoice for the entire sales order and not just the items we had picked and shipped.What did we do wrong, I can't believe we have to no manually create each invoice by adjusting to the quantities shipped.Common sense says the invoice created in the workflow should just be for the items and quantity shippedPlease HELP

Hi all!  We just did an inventory and some of our raw materials got moved around on the shelves. I wanted to make a note of the location on my inventory excel file (theres a column for notes). I import the document and it looks like it only makes a note on the cycle count. Is there a way I can make a note for each part for where they were found on the inventory? I can go into the cycle count and look there, but it would be much easier if it gets put on the item card itself. Any way of doing this?  thanks for the help! 

Does anyone know how to get around this after hours?  Hate spending 2 hours of work time each time this happens.

Buenas tardesEstimados tengo una pregunta como quiero limpiar las facturas (invoices) que aparecen en esta imagen:  Al vincularlo con el deposito del banco (de manera rigurosa) obtengo diferencia, es decir me sobra, mi pregunta es que hacer con este saldo que sobra del deposito del banco?

Anyone have a workaround for entering a CC transaction ID in QBO? The reference field cuts characters off. 

I can not log in, need help

So I have someone who has two businesses, therefore he has two QBO companies set up. His issue had been that he had mixed expenses between the cards of the two companies. We're working together to identify which expense belongs to which business in the cards, however a certain issue shows up. For some reason, 2023 expenses in certain cards won't appear under the bank transactions of Company A but will appear under Company B.I don't know how to fix this issue and I'd appreciate some help.

Can a client be pulled up with just a telephone number?  I did go in the gear box and checked the box but I still cannot pull up a client with just a phone number

I hope someone can help me to figure out what I can do. I’m doing the reconciliation from September 2023. September month everything clear and I was able to reconcile. Now for the next month October 2023 there’s a discrepancy or difference for the amount of 49.71 something like that. I checked the beginning balance and ending balance and looks good. I checked the transactions an according with the bank statement what I have in QB it’s good also. There’s no missing payment or double entries or deposit etc. I still reconcile with the $49.71 discrepancies but now for November the discrepancies or difference is more $709. The ending and beginning balance are right! I don’t know what I can do this is uncommon! to explain the situation I closed the business account on August 2023 I reconcile that business account without issue. When I started to reconcile the new business account is when all problems came. I have to adjust the beginning balance according to QB should be 17k or some

I just upgraded (?) from Simple Start to Solopreneur and I am soooo confused.  I read somewhere on here that QB offers free LIVE expert help in setting up my account.  HELP????

For the year of 2023, I have someone who made the mistake of using his cards for whatever expense, mixing between his two businesses as well as his personal expenses.Assuming we sorted out which expenses are for which, what are you to do with the expenses made to the other business, as well as the personal expenses made? What would I need to do to them, and where would I categorize them?

My inventory qty of a product is 0 but it is showing value i need to adjust the value to 0 .How to adjust the value of the qty to 0.  

When my company asked Intuit sales if it was possible to export a sales order to an excel file we were told yes, but I cannot figure it out even though I have 27 years in the IT field.   To be clear, I do nt

I have an issue that can't seem to be taken care of. I have 600 customers with 2,000 items, of which we quote our customers individually on the items. My issue is that if I need to raise or decrease prices across the board it is a long and tedious process. Has anyone tackled this? I don't believe the answer lies in QB, thinking it may be a 3rd Party App. Thoughts or suggestions most welcomed. I use Desktop Enterprise

My freelance client said I will get a 1099 K from Quickbooks for payments I received from them in 2023, but I have not received any 1099s. Where can I find it?

How do I zero out the disputed charge account correctly?  For context, we had an incorrect charge on our credit card not managed by QB. So a JE was created, Debiting Disputed Charges and crediting the expense account Software.  Do I just create a reverse journal? Please help. Not sure what the correct procedure should be, note I did not create the original JE.

This has only happened today. Is this based on the update that initiated today?

I need to speak with someone please