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We are running on a fiscal year, but for historical purposes I need a trial balance on a calendar year. Is it possible?
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I'm interested in it using QuickBooks payments but it looks like I'm limited to only one deposit account. We have three separate accounts that will need to receive deposits through QuickBooks payments. Is there really only one account necessitating manual transfer process?
I’ve taken pics of many of my receipts but none are showing up on my iPhone. It’s been like this for a few days now
QB changed my company name on invoices (we bill under a "dba") but our customers don't know that. I'm trying to edit back to the previous name and keep getting that error.
We have credit card expenses that we charge to customers. I accidentally unliked some, and now I can't figure out how to get them back onto the invoice.
I have a case# for something I was told was a known problem and it has been worked on for many months. It is very important to me. Is there anyway you can view a case# on-line to determine where it stands? If not that would be very helpful and would save some lengthy phone calls.
how to refund a customer that paid an invoice with a check and need the invoice to show an open balance
I find more reasons to leave QuickBooks every day
The system broke last week after years of great use. I am resistant to the New Version, it is still clunky and fails more often then not, but the Old Version is essentially DOA with the broken Account and Payee columns.
Hi, there- I went to send an invoice yesterday and while the "Email View" preview still shows the default message ("Your invoice is ready!"), there was a completely different message on the following screen when I clicked "Review and send." This new one, which I have never seen before, says, "Pay this invoice by (X date)," which seems rather rude. This is, unfortunately, the message that is now sending to clients. (I tried this again today with a test invoice to myself.) I cannot find any way to edit this text. I have gone to "Accounts and Settings," then "Sales," then "Messages" to edit the "default message," and this text does not appear there, so that is not the solution. Can you please help me get rid of this? It seems like a glitch, given that the correct message shows on one screen but not the other. All I want is for the message to begin with "Your invoice is ready!" the way it has since time immemorial.
Hello, and thanks in advance for any help or suggestions. I am having no luck in saving a PDF file through QuickBooks as well as when I try to send an email through QuickBooks. I get this message every time : I am running the latest version of QuickBooks and it is fully updated. Also, I am running Windows 11 and it is fully updated as well. I have already downloaded the QuickBooks Tool Hub and run the "QuickBooks Print and PDF Repair Tool" and it didn't fix this issue. Thanks again in advance for any help.
I’m just trying to move down a line. That’s it. But the arrow keys sit there like decoration. Copying data? Impossible. Navigating? A fever dream. It’s like they saw the concept of “efficiency” and thought, “Let’s set that on fire.” Using this software feels like trying to write a novel with an Etch A Sketch. Basic keyboard functionality shouldn’t feel like a lost ancient art. Seriously, who looked at this and said, “Yeah, this is ready for launch”? Was this tested by someone who only uses a mouse? With their feet? Oh you want to use the arrow keys? Well then just download the data, Export, Open excel, Login again, edit the data, and sync it back up with Quickbooks, see we made it better. 6 steps is better than 1 right?...............
Cannot seem to attach photo. Your bug submittal and customer support is not so good.
Purchased Deskop Premier Plus 2024 now I am being told my subscription ran out and I need to purchase I can't use my software to do my work. Sounds like a scam to me. I paid $799.00 for the CD this is definitely a rip off. I have been using QB's for many years this is not right.Purchased through Amazon will be contacting Amazonto get this straightened out.
I didnt recieve a reason just a denial
If it's doesn't work just delete my account
The program does not appear to be generating a 941 Filing for me anymore. I can see my archived Filings, but it did not generate a Filing for Q1 of 2025, and I've searched the archive folder, and adjusted the dates, and still I cannot find a generated Filing anywhere. I pay my 941 taxes every pay period via the phone and then record the payment in QuickBooks Payroll Tax tab. This is the first time it has failed to generate a report. It did, however, generate my Q1 State Unemployment report, which is confusing that it would auto generate one and not the other. I have looked through my settings, and while Autopay & File is not turned on, there is not setting that should be hindering the programs ability to generate a 941 Filing. To be clear, I am not saying I don't know where to find the filing, I've used this program online for years and I know where the Filing is meant to appear, I am saying that the program failed to generate the Filing.
My printer is not responding to Quickbooks.
