Other Questions
Recently active
Two customers processed on the first, as scheduled. Then they processed again on the 15th and I had to refund them. Today, I see one of those same customers processed yesterday. How do I fix this. Customers get really mad when you take money without notice.
Original commenter did not share additional details
app playground works but when I try connecting from my server with the same settings and updated redirect url I get the error
We are running on a fiscal year, but for historical purposes I need a trial balance on a calendar year. Is it possible?
I'm interested in it using QuickBooks payments but it looks like I'm limited to only one deposit account. We have three separate accounts that will need to receive deposits through QuickBooks payments. Is there really only one account necessitating manual transfer process?
I’ve taken pics of many of my receipts but none are showing up on my iPhone. It’s been like this for a few days now
QB changed my company name on invoices (we bill under a "dba") but our customers don't know that. I'm trying to edit back to the previous name and keep getting that error.
We have credit card expenses that we charge to customers. I accidentally unliked some, and now I can't figure out how to get them back onto the invoice.
I have a case# for something I was told was a known problem and it has been worked on for many months. It is very important to me. Is there anyway you can view a case# on-line to determine where it stands? If not that would be very helpful and would save some lengthy phone calls.
how to refund a customer that paid an invoice with a check and need the invoice to show an open balance
I find more reasons to leave QuickBooks every day
The system broke last week after years of great use. I am resistant to the New Version, it is still clunky and fails more often then not, but the Old Version is essentially DOA with the broken Account and Payee columns.
Hi, there- I went to send an invoice yesterday and while the "Email View" preview still shows the default message ("Your invoice is ready!"), there was a completely different message on the following screen when I clicked "Review and send." This new one, which I have never seen before, says, "Pay this invoice by (X date)," which seems rather rude. This is, unfortunately, the message that is now sending to clients. (I tried this again today with a test invoice to myself.) I cannot find any way to edit this text. I have gone to "Accounts and Settings," then "Sales," then "Messages" to edit the "default message," and this text does not appear there, so that is not the solution. Can you please help me get rid of this? It seems like a glitch, given that the correct message shows on one screen but not the other. All I want is for the message to begin with "Your invoice is ready!" the way it has since time immemorial.
Hello, and thanks in advance for any help or suggestions. I am having no luck in saving a PDF file through QuickBooks as well as when I try to send an email through QuickBooks. I get this message every time : I am running the latest version of QuickBooks and it is fully updated. Also, I am running Windows 11 and it is fully updated as well. I have already downloaded the QuickBooks Tool Hub and run the "QuickBooks Print and PDF Repair Tool" and it didn't fix this issue. Thanks again in advance for any help.
I’m just trying to move down a line. That’s it. But the arrow keys sit there like decoration. Copying data? Impossible. Navigating? A fever dream. It’s like they saw the concept of “efficiency” and thought, “Let’s set that on fire.” Using this software feels like trying to write a novel with an Etch A Sketch. Basic keyboard functionality shouldn’t feel like a lost ancient art. Seriously, who looked at this and said, “Yeah, this is ready for launch”? Was this tested by someone who only uses a mouse? With their feet? Oh you want to use the arrow keys? Well then just download the data, Export, Open excel, Login again, edit the data, and sync it back up with Quickbooks, see we made it better. 6 steps is better than 1 right?...............
Cannot seem to attach photo. Your bug submittal and customer support is not so good.
Purchased Deskop Premier Plus 2024 now I am being told my subscription ran out and I need to purchase I can't use my software to do my work. Sounds like a scam to me. I paid $799.00 for the CD this is definitely a rip off. I have been using QB's for many years this is not right.Purchased through Amazon will be contacting Amazonto get this straightened out.
I didnt recieve a reason just a denial
If it's doesn't work just delete my account
