Other Questions

Why are some invoices showing as PAID, even  though they have yet to be paid?

Dear Sir,I want know What is Difference between Total purchases in period, before tax ( 9)&Total taxable purchases in period, before tax (10) in QuickBooks While Both Balance is Difference.

I cannot access my account. 

Hi Team, I have a GST Control and GST Suspense account under Balance Sheet current liabilities.  Noted that GST for receivables and payables was set to flow automatically into GST control account:Trade Payable - Cr Supplier Debit GST Control Trade Receivable -  Debit Customer Cr GST Control  GST suspense is used as receivable or payable from/ to GST (Actual Receipt/ Payout):Payment to GST - Cr Bank Debit GST Suspense Claimed from GST - Debit Bank Cr GST Suspense  Q: Will you suggest i do a manual journal entry posting to clear all the previous balance or is there other way or better suggestion for clearing GST control & GST suspense account.  Thanks. 

Dear Sirs, I am migrating from another accounting software to QBO.  I will need to bring in the opening TB as at 31/12/21 since I will start using QBO wef 1/1/22.  Therefore I will need to bring in the1. Attached TB as at 31/12/21;2. Attached SGD Account Receivables Details as at 31/12/21 I understand that I will need to post:a. Opening balance JE for each foreign currency imported However, how do I bring in the opening SGD customer balances for the outstanding invoices as at 31/12/21 into QBO as I will be receipting these collections in QBO wef 1/1/22.  Do note that some of these invoices were o/s since prior to 31/12/21. I read some of the articles in the community that I need to go to the customer balance to enter the opening balance but that is a total amount.  https://quickbooks.intuit.com/learn-support/global/customer-statements/how-to-enter-outstanding-balances-for-customers-and-suppliers/00/839971 In addition, when I see the entry in

i need to speak with QB support in singapore

Hi, I am trying to record a simple transfer (in transactions>bank) between a bank account in EUR and another bank account in IDR. When I try to do so I have this error message preventing me from doing it: "Transactions can have only one foreign currency at a time." Why?What can I do about it? My company is in the UK so I have GPB (and USD) activated but I don't think this has anything to do with it? Let me know if there is a workaround. Thanks a lot,Alexis

I need to know the FX rates that QB uses for FX transactions. can we download the historical FX rates for our ref?

Hi Experts, I am running retail business, started using the QBO and now needed to generate the statement. When I run the report, found that P&L statement shows COGS zero. In the product and service, both sell and cost price has been set up. All invoices and payments are in sync. How do we resolve this issue? Any advice or help ? Thanks Yam

I have read some of the answers to this but it is still not clear on how to record using QBO Essentials.I bill the client for software with a slight mark-up.  What account do I use for that?Then I need to pay the vendor for the software.  How should that be recorded?The difference between what I bill the client and what I pay the vendor is my commission.I have created a "Billable Expense Income" account, but don't know how to use it.Also, I have created a "product/service" account which also links to the "Billable Expense Income" account. Now I need the step-by-step instructions on how to record this whole scenario. Please help!

Hi, I would like to check when importing data from excel , do the no of column must be exactly the same?

Hi, I have installed and reinstalled the IOS QB app but the receipt snap does not appear.  pls see attached picture. Look forward to hearing from you.

I just switched to QB online from the desktop version.  My biggest problem is that we pay most of our bills off of statements that can have dozens of invoices and credits.  In the desktop version, I could choose exactly the credit I wanted to use.  Online, it appears that I can only choose an amount.  Further, the program seems to deduct that amount from the oldest credit instead of matching an existing credit amount.  This is going to cause me all kinds of headaches as we don't always receive credits in a timely manner.  It was ok (but so much more work) doing the first round of bill statements, but now credits that I know I have used show as still available for use and the older credits no longer show on the Vendor Balance Detail report so I don't know what I really have outstanding. Have a missed an important detail on how to use QB Online to pay bills or is this a nightmare from which I'll never wake?

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Hi,I got one invoice No 1005 that needs to do CN but starting last week when create CN suppose after we add the particular invoice. all the bundle & inventory will be listed down but if the items are bundle it only shows the bundle item (without inventory belong this bundle code). Please help with this. 

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The module I am purchasing contains API integrations with QuickBooks USA Online and I am using QuickBooks Online in Singapore. Therefore, can I purchase the module containing the API integrations? Are they compatible? What is the difference between Quickbooks USA Online and Quickbooks Online in Singapore? Thank you

want creditors balance report with oepning balance debits and credits for year and closing balance.

I run a training company. The bulk of the revenue comes from training. Here's an illustrationCourse fee: $100Government grant: -$80Customer paid: $20 My chart of account should have Revenue Account showing: $100Balance Sheet Account: Government grant funding: $80Cash received: $20How do I set-up Balance Sheet Account for the Government grant funding?

Hi, the reorder point field is missing when I want to add a new product into QBO. Any ideas how to turn on this option or has this feature been removed?Thanks.

Hi Team!I want to inquire how I record commission collection from every insurance premium collected from our clients.Premium Payable to Insurance companies = Bill expensesBalance is our commission (based on total premium) How do we record individually? And I am having trouble finding 'other current liability in QBO. Any different alternative ways? TIA  

Hi, I am new to QBO.  When creating a new QBO file in Essentials or Plus , how do I turn off GST before I start using the file?

Hi In the QBO community, I have bookmarked certain topics or articles that are useful which I may need to reference to in the future.  Unfortunately, I am unable to retrieve them from my Profile.  

Hi,I noticed that when I import my COA from excel into QBO:    1. In reports, the COA# is appearing in the name of the COA                2. However, when I edit the COA from Chart of ACcounts, the number does not appear in the name.            Is there a way to resolve this?