Payments
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QB did not pay my 2024 2nd quarter Form 941? I have it set up to pay every quarter and they have in the past. They even started to pay monthly, as the IRS changed the pay schedule as of 6/15/2024? Has another else experienced this issue? If so, what was the explanation given by QB? I had to pay a late fee plus interest, not happy. Thank you
When creating an invoice on the iOS app, it utilizes an old template that I have long deleted when logged in through a browser.I have deleted the app and reinstalled and it still utilizes the old template.How can I utilize my current invoice template that I use through the desktop browser on the iOS app?
Customer/Client paid $3,475 on Jul 2, 2024. Was going through the bank transactions this morning and noticed a "deposit" from QuickBooks that was negative for $3,475 on Dec 11, 2024. Client is a friend and I called him and he had no clue but said the money is back in his account and will get it back to me. He got his wife on phone and there was no chargeback or refund request or anything like that. It was very random. What could have caused this?
I am trying to find out why my funds say deposited but have not posted in my account yet? I need a human to look into it but there are no options I can find to contact one. Anyone else delt with this?
Hello, I have QBO with Contractor Payments enabled. I own a travel agency, and I collected funds (client's fee) on behalf of my clients from guests booked into their group to streamline the process. Now it's time to pay my clients what's owed to them. I want to ensure it is okay to set my client up as a Contractor and utilize the Contractor Payments feature. I've already collected their W9 form, as the funds collected are not to be considered a profit to my business. I don't consider them a Vendor, as they did not supply goods or services to my company. Before I use a service such as Melio, I want to confirm whether Contractor Payments can be used. Thank you to whoever responds!
I don't have Quickbooks, but my client does. She input a payment for me and the transaction says null. When she clicks on it she gets a blank page. I received a payment in my account today that was sent last week. This one didn't say null, but she did get a blank page when she clicked on it. Help??
QBdesktop: I received a "Customer Payment" on the Home page. Then I went to "Record Deposits" to print out a deposit slip for that single payment, but nothing was there! When I attempted to fill out the form to force a deposit, It wouldn't accept anything in the "From Account" column that I entered, thus it would not print. I got a must assignt an account for this transaction. The payment shows on the Customer "Job Information form".How do I get a printed deposit form and why isn't the deposit information going to the "Record Deposits" on the Home Page?
Series of events: Invoice amount was $240.00 Received paper check for $240.00 In 'Receive Payments' screen, entered payment amount as $280.00 and saved. This made the 'Balance Total' column in the 'Customer Center' show as -$40,00 I attempted to correct this by reopening the 'Receive Payments' box, selecting payment, and editing to say $240.00, and saved The total payment in the 'Receive Payments' box is now $240.00, but the 'Balance Total' column in the 'Customer Center' still shows as -$40,00 Questions: Does it matter that the 'Balance Total' column shows negative? Will this be corrected when I run the next batch of invoices? Is there a step I missed that would result in the 'Balance Total' column being zero, which it would be if I had entered the payment correctly in the first place Is it as easy as un-applying the payment in the 'Receive Payments' screen, and then entering and receiving the correct amount, as if nothing had ever happened?? Thank y
Why did I stop seeing a complete list of invoices for one specific customer when I go to New/Receive Payment in QBO? The filter for Outstanding Transactions says "All", so I do not think it has anything to do with the filter.
Some payments from a previous accounting period were applied erroneously. I need to unapply the payments from the wrong bills and apply them to the correct bills. Can I do that without causing issues with the prior months' reconciliations? Thank you.
I have a vendor credit that I wish to apply to a vendor's bill, and then pay that bill with the credit applied via ACH, using QuickBooks Online Billpay. I do not see an affordance that allows me to perform this action.
No communication at atm?
I want to collect only cash payment option, but I want to also send the customers an invoice. I'm able to remove the credit card option, but it doesnt seem like I can remove the BANK payment option. How can this be removed from showing up in the invoice?
Have previously used the reminder function. Would start by clicking edit and create, make any changes needed for the billing period, then save. If I recall correctly, this is the point at which the payment would be processed and a 'Transaction Processed' hyperlink would appear below the payment account details. When I started this quarter's process on Thursday 10/19, that 'Processed' link did not appear, but when I checked the client account, the sales receipt was showing as paid. Given that Quickbooks has made other changes to sales form templates, I thought that maybe this change was part of those updates. I continued working through the reminders Friday and today and finally decided to check our merchant services account today to find that nothing has processed. I spoke with Merchant Services support who confirmed that there was a system issue and suggested changing Quickbooks Payments - Bank, which is what we have always used, to Check. That did not work. Also have the same problem
I had a customer make an 18k payment to me via Quickbooks Payments (first mistake right there).Quickbooks payments "withholds" the funds. I call in and they tell me I can reverse the payment and have the customer pay a different way.Guess what? Reversing the payments means that Quickbooks Payments TOOK another 18k straight from my bank account to send to the customer while holding on to the the original 18k!I have no idea how to get this resolved. Support is useless. Stealing 18k can cripple a small business. Absolutely criminal.Oh, and the Quickbooks Payments portal looks like it came out of 2005 and is barely usable.AVOID ALL INTUIT SERVICES THEY TRY TO SIGN YOU UP FOR.
I need the configuration quickbook
I accidentally marked an invoice as paid. How do I gogback and mark it as unpaid?
Hi, looking for some help. We had the following issue regarding payments:1. We issue multiple invoices at once and receive payment for all invoices at via one ACH transfer. Let's call the first invoice run #1 at $100 total for 5 invoices, 5 different clients. $20 each. Let's call one of those invoice A. 2. When the ACH deposit transfer came through to my checking account for invoice run #1, it came through for $100. 3. Next, I downloaded the transactions from my bank and did a multiple match in QBO for the $100 to the 5 invoices, including invoice A. All reconciled, great!4. Then, we came around to the next invoice run, let's call this run #2. And let's say that one was for $200 for 5 invoices at $40 each. 5. Unfortunately, when we downloaded the transaction from the bank, the total amount of the ACH transfer was only $180 instead of the expected $200. So I checked with our ACH transfer ser
It suppose to be deposited by 10/12/2024 now it’s showing 11/12/2024 I’m wondering why
Has anyone encountered the restriction on the number of "bill pays" you can schedule a day? I just started with a new company and was activating "bill pay" and could not process many. I contacted QuickBooks support this morning to find out there have a limitation of how many you can process, which was 5. If you are using it, is there a work around the limitation; my company pays about 3oo invoices a month.
