Payments
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Here's the scenario: 1. Invoice created and sent to John Smith, LLC for $1002. John Smith,LLC pays me $1503. John Smith, LLC says that we can keep the extra $50 for a future invoice This is where I am not sure the next steps. In Option 1: 1. Make receive payment for $100. 2. Make Credit Memo to Client for $50 Problem: When the I go to make a deposit - I cannot attach a credit memo, so it will only attach the $100. How do I match to the other $50? In Option 2: 1. Make Receive Payment for $150. 2. Match to the Deposit of $150 3. It allows me to save the extra $50 as a creditProblem: It is showing a negative $50 in my A/R on cash basis. How would I make sure that I have the credit for a future invoice - if that invoice is not created for a year, and also not have negative A/R showing up on my Balance Sheet in Cash Basis?
Hi all! I've got customer invoices and customer orders that all have the email later box checked. I probably have thousands of these transactions checked. I want to start using the send forms feature, but it's crashing every time probably because there are so many transactions it's trying to pull. Is there a way to auto uncheck all of my transactions that have the email later box checked or do I have to go through all of them manually? Thanks!
I've been trying for a week now to manually add a tax payment made outside of quickbooks online. I've never had this happen before but need to add it so the tax liability section shows the payment has been made. This is something I do every month for local taxes so I'm sure I'm doing it correctly. The message I keep getting says...Payment submission failed. Has anyone had this issue recently? I'm thinking its a QBO glitch? Thanks
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I would like to get rid of the option to accept credit cards as payments from customers and just accept checks
I have been sending invoices through QB online for months. One day it wouldn't show the PDF I had attached to the invoice. I messed with some settings and finally got the PDF to show up again when sending the invoice but now the option to pay the invoice is gone. It tells the customer to contact us to figure out how to pay the invoice.
Funds were received by the bank, the customer account was credited and processing fees were posted correctly. The payment did not post to the bank account which resulted in reconciling item. How do I adjust bank balance without affecting other accounts?
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Receive payments says denied.
how do i process the deposit it’s just sitting right now
When will a customers credit card payment deposit into my account?
is there a way to print account and class on voucher checks quickbooks online? thank you
I already canceled the payment but still appears in bills pay payment as s
Good morning, I need assistance with a billing issue in QuickBooks.A vendor initially charged our credit card $4,657.95 for what I believed covered two bills. Later, I discovered they had added $805.64 for a third bill, referenced by a sales order number. To ensure the total payment matched the credit card charge, I entered the bill using the sales order number, and everything balanced.However, I then received another $805.64 charge on our credit card, along with an additional bill. After contacting the vendor, they issued a credit, so I recorded a vendor credit. Shortly after, our credit card also received a credit for the same amount.Here’s my dilemma:If I delete the vendor credit, the balance appears correct, but I cannot match the credit card refund.If I delete the original bill, the initial credit card charge is no longer accurate.How should I properly record this in QuickBooks to ensure everything matches correctly?
I am wanting to create a payment link for a workshop, but don't want buyers to see my address.
I need some help. I've enter a bill, made a partial payment and then have canceled services. Initial partial payment has cleared the bank and was reconciled. How to I remove the balance left on the bill? I don't think I should delete the bill and re-enter since initial payment has already cleared and reconciled. Thanks
1% ACH fee with a cap of $20-30 was fair. Removing the cap is greedy and outright wrong. They allow an invoiced party to pay ONLY a fee of $25 to collect an ach payment, but then penalize their subscribing customer by holding funds for more than 5 days. Everything QB does is to force you in to needing additional add on services for more monthly subscriptions. Any others feeling the same way?
Hi Community, We have a duplicate for a previously matched and reconciled payment.The duplicate unmatched payment got accidentally partially applied to a new and open invoice.I can't figure out how to unapply the payment so it can be excluded or deleted, and the new open invoice won't show that it's been partially paid. Going to Sales/Customer/Payment doesn't work because the payment hasn't been accepted since it was a duplicate. Any help is greatly appreciated!
If a payment has been pending for 25 days do you just considered it a declined payment?
I am looking for a way to enter and save more than just one credit card for customers.
