Sales & Customers
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I have taken over the books and they were in a bit of a mess, almost everything has been sorted out. I noticed for a merchant acct used for selling online they invoice said merchant but when payments are made, they are made less the merchant fee and the gst charged on those fees. So the a/r bal is never truly zeroed out, there will always be a small difference left over. The daily sales are all processed on one JE for the day, which works well until we have to clear this a/r merchant. Visa/Mastercard etc all dep what was recored on the JE and then debit out bank at month end for their fees where as this online merchant takes their fees off each time they dep into our bank. Since it's set up under an a/r acct it looks for the matching amount for pymt which will never happen. Any suggestions on how to resolve this?
There currently isn't any way to see which invoice is which for a customer.Can we somehow add an "invoice description" column so we can tell apart different invoices for the same customer?Thanks,
A customer has asked me to pay off some invoices from related companies (B, C, and D) from a larger payment made on another related company (A). I've made a general journal entry to move funds to the other companies (B, C, and D) via a wash account then applied the credit to their invoices. However, the payment window for company A still shows the original credit amount as unused credits even though their balance is correct. I just want to remove the reference to unused credit because it no longer exists. Where is that reference to unused credit stored in Quickbooks? I thought the accounts receivable balance for the customer would be reflected in the unused credit.
