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Product codes are not being recognised for the purposes of creating invoices - established customers and established products.
Is QBO having a melt down?I can't enter invoices/Orders/Products the lot !!
Hi Community I have a customer that has paid multiple invoices in one BACS run but has underpaid on one of them. Before on QB desktop it was easy I just enter the figure they had paid and it deducted that figure from that invoice showing they still owed money. SIMPLES!QBO - Oh NO when I try to enter the amount they have paid it will not have it all and returns the figure it to the full value!Process:-So I have entered the amount I have received. Then if I tick all the invoices that have been paid correctly, it shows the correct remaining value which is less that the amount owed on the last invoice. If I then tick that invoice that the remittances refers to it states "This transaction will create and additional credit in the amount of £****" This being the value they still owe.HOWEVER it does not apply it to that invoice and shows it as paid in full!So the question is how the hell do I record this payment correctly and QBO applies this underpay to that invoice
Also I would like to know if it is how to see each of transaction date, not input date. At the moment I can look only by input date... Why?
How do I add tags when I create an expense in the app? To do so in the web is OK, I just go to the tags box and start typing. I can't find a tags box when using the app.
I cant pause via GC alone as linked to QB
Hi, Thanks for taking the time to read this quiry.New to quick books and tax etc. I am employed and my paye is sorted and goes into my personal account (not associated to quick books) and self employed on a side line job which pays to my First direct acount (assocoated with Quick books) I have an account,first direct, set up just to accept payments in but then i transfer the payment to my personal account ,Halifax. So i have eg: £100 paid to first direct (the account associated with quick books) but then ill transfer that £100 to my private account(not assocoated with quick books), how would i list the payment in, as bussiness?Andt the transfer out as what? business or pesonal I hope that makes sense. Many thanks in advance kind regardsAndy
It's also showing some payments as void or paid but the amount as £0.00. There's another payment made on 26/4 that's been matched twice to one invoice and then again to another future invoice that hadn't even been sent to the customer yet.
Please post your questions below if you have any on handling refunds (includes credit notes and delayed credits for both suppliers and customers). Our expert team will be on-hand to help should you need it.
No longer able to find this category
by mistake, i marked off 2 invoices but I need to reinstate them
I have tried using the looking glass and advanced search. Does the search have a start date which does not cover all transactions?
Hi all hope you are well I am new to quickbooks and I am trying to get my head round it So for example I work for a client for 8 hrs and £20 = £160 So I have to add it on the transition page as a income and then set up a new invoice and add it there on the invoice so I am basically adding it twice Does this sound right ? Its the same with Products if I buy a piece of wood I have to add it on the transaction page and then have to add it on the invoice am I doing something wrong ? I have the basic self employed package
Many of the icons that used to be there are no longer. In fact it won’t allow me to do almost anything of my usual tasks while in the app!
