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Home
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QuickBooks Q&A
Account Management

Account Management

Account Management

1,273 Topics
2,234 Replies

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1273 Topics

susan-trymclean-

Account Management

Can you switch your books from Sole Proprietor to Corporation as a proadvisor in QBOA?

Original commenter did not share additional details

morg_walk-icloud

Account Management

I cancelled my subscription. Why am I still being charged $28?

Original commenter did not share additional details

Account Management

Cannot login QuickBooks online

Login screen hung

h-chaggar-gmail-

Account Management

I am trying to delete a user from time - the archive function is greyed out how do I delete user?

Original commenter did not share additional details

Account Management

Is there a way to change the 2 step verification from receiving a code via text, to receiving it by email? The phone is not always nearby to receive the code.

One of my users has the email option but the other user only has the text option and that is not convenient.

mobileneedleninj

Account Management

How can I change QuickBooks subscription

Original commenter did not share additional details

aliasghar1289-gm

Account Management

I dont see payroll certification in my training tab

Original commenter did not share additional details

manuprashar-gmai

Account Management

How to log in salary?

How to log in pay of employee?

Account Management

Why was my billing and subscription suspended?

Original commenter did not share additional details

ramonnettelopez-

Account Management

Why the authentication fail for ESignature

My client cannot proceed to sign the tax documents, they are getting authentication has failed after entering the code. What's wrong?

yourva-lindseywo

Account Management

How do I re-gain access to a client's QuickBooks? It shows I am her "accountant" but I can't access it anymore.

Original commenter did not share additional details

Account Management

Unable to switch Multi-user mode to single user mode

Hi Community! I’m having trouble switching my QuickBooks from multi-user mode to single-user mode. Whenever I attempt to switch, it doesn’t respond. Has anyone else faced this issue? Any troubleshooting tips or solutions would be greatly appreciated. Thanks for your support!

Account Management

2020 desktop pro not activating on a different computer

Original commenter did not share additional details

Account Management

Attached files are all lost after update system

I updated my windows system, and had to reinstall my Quickbooks pro. I did backup frequently before, and used the most recent saved backup file opened my work. Then, the " script error" begins to show up once I open Quickbooks, and all the attached files are lost! How can I get back those files?

123145793098574

Account Management

Downgrading Our Current QBO Subscription

Our company has transitioned to an ERP system in mid 2022. We have used QBO eversince prior to the switch. Our current subscription is still the Quickbooks Online Advanced. We would like to downgrade the subscription to just be able to access all historical transactions and back up documents. What is the best plan to switch to? Will appreciate your advise as we want to make sure we retain the historical data. Thank you very muchAlma

kenblackmore-out

Account Management

I'm a new user to the QuickBooks app during set up I chose the wrong settings for payees, expenses and income. How do I clear my data and start over?

I've cleared my cache and storage, I assume the data is online

Account Management

Is anyone else having issues with the Transfer screen?

The windows to select to/from accounts is missing.

Account Management

Can we bill in U.S dollars on quickbooks?

We bill in U.S funds but cannpt seem to set up our invoicing to recieve U.S dollars

Account Management

I would like to add an alert on the employment anniversary date of each employee, how can I do that?

poulintrucking-o

Account Management

How do i renew my subscription?

My subscription is expired and I would like to renew it.

Account Management

I have to take 5-10 CAPTCHA tests before I'm allowed to login. How can this be fixed? It is annoying to the point I don't want to login.

Original commenter did not share additional details

Account Management

Why is there a two step verification every time i log in, better yet: how can it be turned off?

Original commenter did not share additional details

userwayne_mccourt

Account Management

Disable the need for email verification

Original commenter did not share additional details

ksoucie-a10fabri

Account Management

Why can I not use "/" in product name anymore?

I am unable to use this character while naming products and I need it for steel thickness.

khalaszhr-gmail-

Account Management

How to set up pre authorized debit payment for my subscription

Original commenter did not share additional details

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