Account management
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I have been running multiple clients in Quickbooks Desktop Pro. Each client owns their own individual QBD license and product. In the past I have zero issues with this, I was able to add them and activate under their license and product number. Today I added a new client and that all changed. Suddenly, every single client is sharing the same license and product number. The payroll are all separate. I have confirmed that, but if I hit F2 every single client now is under 1 single license. I understand that I am running one instance of the software, but my concern is if I need tech support is this going to be an issue?
I would like to add a second cell phone number for login verification purposes. Is there a way to accomplish this?
I am a franchisee and have separate LLCs for my 2 locations that I want to track separately.
I am attempting to develop a schedule for the contractors and employees who operate my trucks. For instance, if a broker hires my company, ABC Company, for a delivery job that pays $1,000, I pay my contractors 30% (which is $300), and the remainder is retained by ABC Company. I'd like to create a schedule that allows me to track my contractors' weekly activities, pay them 30% of the total earnings, and generate reports for specific days or even months. How can I set this up in QuickBooks?
We receive grant money to renovate city housing in our community. However before we can receive money we have to send a check and complete a portion of the work. Once the work is inspected we receive the money invested back. How do I record this in the chart of accounts on QB desktop.
I have quickbooks self-employed and unable to send an invitation to my accountant to work on my account. I used to do this in previous years with no problem.
I have two vehicle loans set up at Notes Payable, and both also shown as assets under our CoA. I traded both vehicles in for one new one. I cannot figure out how to zero out the loans and assets so it shows up correct on our reports, and how to add the new asset and loan. No depreciation was taken. Any help is appreciated! Thanks!
I am no longer able to select Switch Company from the settings drop down menu. In order to work in another entity I now have to log out and log back in. Has this option moved? Thank you.Laura
How can I inactivate the Fixed Asset Manager in QBO Advanced?
How can I print a profit and loss report?
We know how to get invoice lists, but we are looking to get an entire invoice exported with all of the line item detail into excel. Thank you!
We own 2 licenses for Desktop 2018. Had a computer crash last year, and didn't have a chance to deactivate the copy of QB on it. When I called to have my license restored, I was told, "Tought nuggies, we don't support 2018 anymore". This left a very, very sour taste in my mouth. All QB had to do was push a button at their end, but no, the idea is to force me to buy the latest version. We are very minor users with a very small business that doesn't support spending like that. Now we both use the same copy and have to make sure we aren't both trying to access QB at the same time. Is there any solution for us? Just thought I'd ask the community instead of just bad mouthing Intuit to everyone I see.
I have QB solopreneur and its not letting me add my accountant as a user. How do I do that? Ive been paying 20 a month for nothing?
Hello, I have tried unsuccessfully several times to fix this issue with Tech Support over the past 2-3 months. I’m hoping someone in the community might be better able to solve this issue. This is for QB Desktop. I used to have two Intuit Accounts (names are fake below for brevity). Both accounts had the same email address. I believe that one of the accounts might have been a personal Intuit account many years ago (25 yrs plus). We have used QB Desktop for more than 20 years. Here is the info. The Intuit and QB Desktop admin is named David White. The QB Desktop user name is davidw and the Intuit login is dwhite. Acct #1Username: dwhiteEmail: [email address removed] Acct #2Username: [email address removed]Email: [email address removed] Intuit auto deactivated both accounts a few months ago. They were never able to determine why. I called and we decided to reactivate Acct #1 only, which was the primary admin for intuit. Under camps.intuit.com, dwhite is listed as
I got an email that my payments were going to close and won't be able to receive payments. I called and they told me I needed to send over some documents. After that call I received an email stating that I can start accepting payments again. So I assumed everything was cleared up and processed an invoice. they held my funds stating that I still need to send over the documents to reopen my payments, even thought they literally sent me an email stating I am able to process payments again. After turning in the documents you came back and told me without any explanation that they came to conclusion that they are going to close my account and my funds are frozen. I called numerous times and been on the phone for hours trying to get an explanation and a route to get my money back. You refuse to let me speak to the risk management office and won't give an explanation as to why you can't send back the money to client. the last time I spoke to the customer service team they told me they are goi
When I receive a direct deposit to my QBO checking account (Green Dot Bank), I am notified via my personal email address. Yet all of my QBO info is updated with my business email address. I would much prefer to receive those notifications at my business email. No matter where I look, I cannot find any reference to my personal email address in QBO. I know that I am missing it somewhere, but can someone direct me to the correct place? Settings that have the correct email address listed:QBO > Account & Settings > Contact Info > Email addressQBO > Account & Settings > Communications with Intuit > Marketing Preferences > Sign-in & Security > Email addressQBO > Manage Users > Email address
