Banking
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I have a situation where a client's credit card "Bank Balance" (only) has stopped updating. Transactions are coming through fine and she reconciles to the credit card statement. However, the "Bank Balance" value showing in the summary bank is incorrect and has been for several weeks now. Fortunately, it is just a cosmetic issue, since feed is working. But do you have any suggestions on what would cause this or how to fix it?
QBO's algorithm for automatically suggesting categories seems quite faulty. I would rather it not suggest at all than suggest the wrong categories. In addition, I would rather my cc payments are categorized rather than put as CC credit. This causes big trouble.
I expensed some transactions with a tag to be able to separate them from the main business but keep track of, is there a way to remove and delete the transactions by tag, since this is how I separated them, I would like to easily look them up by a tag and then delete all transactions that are connected to that tag. Remove them completely from my expenses??
The bank corrected the error, but it was a few weeks later and therefore on a different bank statement. How do I adjust the amounts without affecting my employee's paycheck history?
When reconciling in Quickbooks online why do checks show up twice? The first one show up with the check number in the ref no column then the same check shows up with the ref no. column empty but now the check number shows up in the memo column. Why is this happening? Is the check being deducted twice from our account? How do I correct this from happening?
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Can I assign payments to bills after importing data from the bank?
I have a set of books I am trying to clean up for someone. The previous bookkeeper never reconciled the bank accounts. Is there a way to avoid having to go back and reconcile 2021 and start at 2022? I am trying to clean these books for the accountant.
Can't access my bank account for the past four days. Can't get help from customer support. Any ideas?
Hello, I'm slowly starting my business, so haven't logged on to QB since late March 2021 (and my husband logged in once 2-4 weeks ago and may have simply categorized a single transaction as "business"). Now, I am missing random bank transactions from April and May 2021 (possibly also in June, July, August, but I haven't gone through those yet). Refreshing updates current transactions but does not bring in those missing transactions. I know how to use a CSV file to add in the missing transactions. My bank will only allow me to export 45 days at a time. What I want to know is WHY this happened. Is there something about my not logging on and refreshing on at least a monthly basis that compromises the transaction download such that some random transactions but not all are downloaded? I count on QB to reliably reflect my bank statements so that I only need to categorized and attach receipts. Not very helpful if it lacks that reliability.
Client has a parent credit card with 4 sub-accounts and wanted me to combine them. I have moved the existing transactions for 3 of the sub-accounts into the parent leaving the parent card and one corporate sub-account. The corporate sub-account has all of the statements attached to it but its register only shows finance/interest charges and late payments...all of the other transactions are on the parent card register. The first transactions date from early 2020 but I want to start the new reconciliations from 2021 or later. My questions are: 1 - how do I combine the remaining registers (ideally into the parent card)?2 - how do I reattach the statements onto the parent card instead of the corporate sub-account?3 - how do I reset the starting date for the new reconciliation (which I would like to involve only the parent card) from 2020 to a later date? Thanks for any assistance
In the banking area, next to each account, "Standard Feed" now appears. I see it in my accounts and all my customer accounts. Any idea why this now shows and what is the meaning? Thanks!Michelle
I recently had to change my bank username and password. When I tried to update this in QB Desktop the program blocked me saying I could only use the old discontinued bank username and password. How can I change Quickbooks or get my bank to change it's configuration so that it will accept my new bank username / Customer ID?
how can i change the currency rate for the bank that i had linked?
I am entering a lot of transactions in quickbooks online, where some of the information is repetitive. How can I create a copy of the existing transaction and edit it?
Hi there,would appreciate a hand if possible please....My bank feed omitted 2 deposit transactions, as they are more than 90 days old I know I need to enter manually or by CSV file. I chose manual entry and followed the instructions in this tutorial (link below)https://quickbooks.intuit.com/learn-support/en-au/import-transactions/manually-upload-transactions-into-quickbooks-online/00/263292The 2 deposits now show up in my Chart of Accounts 'Sales' account 'quick report' - listed as depositSo far so good...My confusion is in matching to invoicesAs the deposits are for various invoices - when my bank feed comes through automatically, I 'match' the payment to the various invoices. However in entering the deposit manually I don't know how to match to the invoices.Perhaps I've done something wrong as I'm a newbie.Any help would be hugely appreciated :)Many thanks. Mama Bear
Trying to reconcile and the reconcile page says I'm not ready to begin since there's a huge difference between my current beginning balance and the last successful reconciliation yet I can look at the bank statement where I see the actual beginning balance is exactly the same as the last reconciliation ending balance. So, where does QBO come up with what it thinks is the beginning balance for this session and how can I fix that?
I was asked to "clean up" QB Online for a new business. The owner used Clearent for card payments for several months and synced it into QB to record customer payments. He was also manually accepting payments per customer invoices which also posted to his checking account in QB. So for several months he double-recorded entries into his checking. The Clearent entries are slightly different as fees were taken out. Which type of entry should I remove, and what would be the best way to do that without just making things worse?
Is my checking account name under my business or under my name? I am having trouble setting up my checking account info into a WIX marketplace. It seems to suggest that the account is not under the business name, but I can't tell.
How do I find a posted transaction using the dollar amount only?
I never cursed before I used QBO. What good is this field if there isn't a d@mn report that shows what was entered on the individual lines. You could get that in Desktop. This is just the worst software ever.
