Banking

I have some old transactions that appear on my bank recon window in Quickbooks desktop. I am trying to figure out the best way to clear these transactions without messing up prior tax years. I have heard some people say journal entries work, does this clear the transaction from the recon? I have also heard that you can void the transaction and Quickbooks will do an automatic journal entry for you. Does anyone know what the journal entry is that it makes? Any suggestions are welcome. 

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I recently took over the bookkeeping for a small machine shop. They were using Quickbooks desktop, and used it for several years. At the first part of the year we switched to QB online. Now in the CASH account there are several undeposited funds that are showing up, some from a few years ago.and QB is trying to apply the funds as credit. The bank statements confirm the funds have been deposited and the the bank has been reconciled up to date. How do I reflect, remove, delete, or deposit the funds to make my account right? 

I just completed a reconciliation of my bank checking account.  There was a an initial error of $100 which I believed to be a duplicate entry. So I went back to the bank register and found two transactions on the same day for the same amount to the same person. Let me point out the transactions in question were from 2023 and had not been called out during previous reconciliations. So I deleted one of the entries. That allowed the reconciliation to complete with a $0 balance. But I noticed before I completed the reconciliation the starting balance for the reconciliation had decreased by $100 from the value I originally entered.  QBO made that change. Then I went back to my bank transactions and to my surprise it showed the same transaction as having to be reviewed and could be "Added".  The problem is, that transaction is already in my bank register and has an "R" and the green "Matched" symbol.  So I don't understand why it came up for review.  I didn't know wh

Hi there,I have been unsuccessfully trying to upload my bank statements (manually) from my Scotiabank account. It normally works like a charm without any problem but for some reason I get the “uploaded file isn’t a valid Web Connect file” error message. I made sure to download as .qbo file, have cleared my browser cache and still no change. What should I do?

I need to change a bank account connect with quickbook. How do i do that?

Perhaps with the 1st of the year, or thereabouts, it seems Amex transactions pulled into QBO no longer include the card holder names under the Bank Detail field.  It shows the last 4, which it always had.  So now I have to go into my Amex acct to cross reference who made what charges.  This is nuts, it was so helpful to have the names right there.  Does anybody know why this stopped?

Can someone help me, I'm trying to set up a checking account on QuickBooks but when I get to the screen with the design your own card that's as far as I can go. It won't let me move to the next step

Been working fine for over a year. Now, no transactions are imported and/or shown for matching. I've tried qbo, ofx & csv; all fail to import, yet webapp screen indicated import complete. I opened qbo file with text editor and full of data. Any ideas? Thanks.

I'm trying to use the bounced check function but it is greyed out. I have checked that the customer payment method is set to check. The payment has been deposited to the bank account and payment screen shows "cleared". I've looked at every check for the past few months and every one has the bounced check icon greyed out. Any ideas as to how to turn this functionality on? Thank you.

Using the very expensive QB Desktop Pro Plus 2024. Each month, I've been manually downloading statement transactions from the bank and importing them into QB for account reconciliation. Suddenly, QB has stopped importing the transactions. When I try to do so, I get a "Select Bank Account" popup saying that QB "does not have an online account to handle these transactions" with 2 radio buttons: "Use an existing QB account" and"Create a new QB account." When I select "use an existing" (because these accounts have existed in QB without problems for years), no accounts show as existing. How can I fix this, please? I repeat that I'm using manual downloading, NOT bank feeds that connect directly to our bank. I wangled a tech support phone number from a reluctant QB employee, only to spend an hour listening to a very nice lady reading all the QB fixit articles I've already read and that do no apply to my issue. So Intuit will not help me.

How do you obtain a discount code for check reordering?

We are using Quickbooks Pro Plus 2021. We are doing a construction loan. We only take partial draws on the loan. How do I setup QB Loan manager for partial draws?

I linked my bank account to QBO, and the mess of imported transactions turned into a whole mess to match. I decided to unlink the account following the QBO instructions, but as a result, all of those imported bank transactions have been turned into expenses, no longer connected to any bills or journal entries. How do I revert back to pre-bank import? Restoring to a pre-bank link date left the transactions as expenses too.

How do you correct a transfer error?

I need to know how to batch change the category on a group of transactions

I am downloading transactions from Chase Bank and the file says too large. What can I do to make this work?

I sell online and my sales receipts are the gross sales revenue, then the payment processor keeps their fees and deposits the net sales revenue into my bank account. Often, a single deposit will correspond to several sales receipts. For example, let’s say that on Monday of last week five customers each bought a $50 membership, so I’d have five sales receipts each for a $50 membership. The payment processor collects the $250, deducts their fees, and deposits $233.75 into my bank account. If I simply confirm the deposit, then my books will be inaccurate because they’ll show a revenue of $250 worth of memberships plus a revenue of $233.75 from my payment processor. So, I need to match the deposit to the sales receipts before I confirm the deposit. Thus, I select “Find match” and on the match screen, I tick the boxes next to the five relevant sales receipts. The sales receipts total $250, which is greater than the deposit amount of 233.75, so I then toggle the “resolve difference” button,

Can someone help me save my debit and credit card on the app please

how do i best track check numbers when using written and printed checks?

I am using QB Desktop Pro Plus 2022 I forgot to run my Dec 2024 report when I reconciled.  Can't find a way to run that report that gives me the "date entry". Report shows last month reconciled (Jan) and I need to change it to run Dec 2024. Thank you 

 I get this error when I try to match a transaction to an uploaded receipt. - this just started happening this week.   Any idea how to fix?  Instead of being able to quickly match receipts, I now have to review and categorize them all.  So time consuming!

I have Quickbooks pro 2019 and I am trying to reprint a couple of reconcile reports.  Going through the 2022 files and a couple of months are missing and need to be reprinted.  What is the procedure.  All I can find is the last report created.  Thanks

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I am having severe difficulty reaching someone to speak to regarding a problem at Green Dot Bank.  I have tried: 1.  the telephone number on the back of the Green Dot Card - The answering system asks me to enter the card number, but when I do, it does not "recognize" the card.2.  I have tried emailing them and got a response - that they would call me back in a business day.  They called but when I took the call, it was dropped.  This has happened twice.  The are indicating that I am the one dropping the call.  I assure you that I need to speak to them and would not drop the call.3.  A supervisor was supposed to call me within 48 hours and I have not received a call after 4 days.4.  I just tried calling the supervisor's telephone number and the voicemail indicated they were not available. Any help you can give me would be greatly appreciated.