Banking & Currency
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Stupid question..... but I've taken on fixing many errors caused by the person before me and I want to double check. If a bank transfer has been done from our USD account to our Canadian account do I categorize the transaction as a transfer in both accounts? Or do I have to match them? Trying desperately to get rid of many duplicates in expenses and income right now
Is the deposit account missing from the mobile app sales receipt, or am I blind?
I'm new to QuickBooks and already frustrated with the platform. 1. I'm trying to add payment and all I get is: "We can't approve your Payments application right now. You can apply again in the future." The reason why I was about to leave WaveApps was to use QuickBooks to collect payments in USD and other currencies for my international clients. So, how can I get this set up? What's the problem with my account? 2. In their support, it uses the phrase "Get a call back" but it's greyed out / unclickable / does nothing. I would love to get a call back when an agent is working again. However, if that's not a real feature, perhaps the HEADLINE should be changed to "CALL US WHEN WE'RE AVAILABLE" 3. Why isn't there an email / ticketing system? Its awkward and weird venting out like this to the general public, but right now, it seems I'm out of choices...
Sorry, we can't update your account. Please wait a few hours and try updating again (176). - I have a client with CIBC banking and getting this message. I have 2 other clients with CIBC banking that are not having an issue. Help please!!!
My accountant has told me that the last bank rec I did in QB Desktop will not convert to QB Online. How do I know if she is right and how do I fix it?
Using reconcile in a new qb file for the first time (using QB Desktop Pro 2018). I've entered all my transactions for the account for the period I'm reconciling EXCEPT the bank service fee. I'm entering the bank service fee in the Reconcile screen. Example of values entered into the Reconcile screen:Statement date: 2020-01-31Beginning Balance: 10.00Ending Balance: 100.00Service Charge: 12.00 (2020-01-31) The ending balance INCLUDES the service charge. So that means I have 78.00 in deposits & payments + a 12.00 bank service fee. On the final Reconcile screen I see:Service Charge: -12.00Interest Earned: 0.00Ending Balance: 100.00Cleared Balance: 100.00Difference: 0.00 Everything looks fine here. But once I hit Reconcile Now and start to reconcile the next statement period, the starting balance, which I would expect to be 100.00 still, is now in fact $112.00. This doesn't match the statement starting balance for the next month, Am I doing something incorr
Hello, I have a multicurrency setup and CAD is the primary currency. I have "other" income from the U.S. (residual/commission). When creating a new Income account it defaults to CAD. How do I set up "other" income for foreign currency? Thanks,Chris
My bank had an offer where if you open a new account and another financial product and have a certain amount of transactions it will give you a $300 credit. That has now appeared on my statement. How do I put that $300 into my bank account with QB desktop? When I reconcile the account there is a way to put in bank fees but this is the opposite. Thanks in advance.
