Manage customers and Income
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Hi, I have taken payments via credit card over the phone when receiving payment for some invoices. When I can see the payment in the Direct Bank Feed I match it to the invoice, however it is only showing as partially paid due to the credit card fees remaining as the unpaid balance. How do I clear the remainder? Should I not be matching the payment to the invoice? I have an expense account for credit card fees just not sure how to get the balance there. Thank you, Jess
I have created a template for a customer invoice and uploaded into a clients file. Works perfectly showing the rate and amounts as gst inclusive. All the figures work perfectly. I have uploaded this same template into another client and the rate shows as exclusive of gst. I have checked all the settings and cannot see why they are different.
I've tried multiple tests with Times and Times New Roman, nothing works.Old templates show it now as heavily slopped and condensed Helvetica and new test templates show it up as Courier.The standard QB templates show Times seems to work fine but I don't want to use those.
