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This message is not a question it is for INTUIT UK to take in consideration. Your pricing for online quickbooks is misleading and you risk of being fined. You are not stating clearly that the monthly and annual amounts people see on your "50% off offer for 3 months" is ONLY for the first year. You are constantly trying to mislead your customers by showing "Monthly" and "Annual" prices that do not reflect the 2nd and onwards years pricing. You need to show on your website in a clear way that the "Monthly" and "Annual" prices your customers see reflect only the 1st year. If you don't change this I will file a formal complaint with the appropriate UK authorities
Only 16 transactions was download from the bank and I can’t see the rest
Hi, When we are trying to connect our trial account in production environment all the api request returns an empty result, but by using developer environment ( ie, sandbox) its working perfectly,so we are not able to connect in QBO in our production,so please consider it as a urgent issue.. we are facing some critical issues because of this case. please give as a response ASAP. Thanks & regardsTony M R
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I am self-employed - sole trader and am retired - receiving state and private pension. How do i record this in my QB - self employed
An Invoice was mistakingly duplicated. Can the Invoice be deleted or is there a specific process to follow?If is possible to delete the Invoice, can a Quickbooks Online Team Member describe details how to delete successfully. Many Thanks.Dickens.
Can I see sent emails?
Is there a way to save an email address when sending Invoices from QBO so that you don't have to input every time you send an Invoice to the same customer?
You have to sign in via an email link, so you need to leave the quickbooks page. I'm not sure of any sort of workaround.
Hi. I uninstalled my Quickbooks Premier Accountant Ed. 2020 and re-installed on another computer. Unfortunately I lost my authentication key in the process. How do I retrieve it?
I wondered what type of user I would need to set up just so our payroll company can use the API within the brightpay software to connect to our clients QBO for payroll journals. They need to be a user of some kind to make the API connection. Can anyone advise me on what user type they would need to be? I assume they'd need to be on each QBO rather than on our QB Accountant account. We don't really want them having access to everything just to do the API's. TIA
I can’t log in and change my mobile number
Hi, When I tried to enter an invoice to a particular client, it is showing that there is an unapplied payment, which unfortunately very old transaction. So if I will continue to create an invoice that amount will be credited to the new invoice. Please help. Thank you,Panda 0210
I have set up two different invoice templates with different addresses but they keep defaulting to the same address, but they need to be shown as two seperate locations. How do I do this?
Hi all, I downloaded the QB Self employed app but when I log in I get the 'failed to connect to server' message. This is both on wifi and 4g. Anyone know a work around?Many thanksPhil
Hi, I would like to be able to set a default invoice layout per class. So, a certain class always gets the right invoice layout by default. At the moment we have to edit the invoice and click on customise and select the invoice layout we want. This should be able to be set by default surely. I realise you can set a layout as the global default but this is no good for us. It wouldn't be so bad if you could set the layout automatically via API but you can't do that either! Any ideas? Thanks!
My companies startup loan is being paid out of a personal bank account. On previous software (Quickfile), under banking, there was a loans section where the Startup Loan account was added along with the opening balance. Each month when the payment came out, we would add this payment to loan account as a payment from the "Directors Loan account" and then have a separate payment showing a deduction for the loan interest which was attributed to an "Loan Interest" ledger ie£120 paid each month from personal bank account£120 would then be shown as a payment towards the loan and tagged from Directors loan accountOn the same (Start up loan account) there would be a deducation of say £20 for loan interest which would be tagged to loan interest ledgerGiving a total repayment amount minus interest of £100 I was wondering what the best way to do this would be on Quickbooks?
Hi We have paid a suppliers invoice twice and our supplier has returned the payment into our bank. How do I account for this? Kind RegardsSharron
i am unable to log in to my online account! please helpthe system says it is redirecting me to GB site (but i was already using the UK site??) the message is:Before you get there, we need to make sure you know that by clicking 'Continue', you agree to QuickBooks Terms of Service, and have read and acknowledge our US Privacy Statement updated on December 3, 2020. I click continue, then I get the bad request message