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When I send out statements monthly QuickBooks indicates that a portion of the clients I have statements for do not have email addresses associated with them. No problem, I add the email address to the client record directly. (Not to the email address field in "Create Statements"). Then I go back to the statements screen to see that all the email addresses I have added to the client record now show up in the statement screen and I am able send out all my statements. But when I go send statements the next month many of the previous email address I have entered are no longer in the system. Some have saved and some have not. Last month I entered 34 email addresses in the client record and today 14 of those email addresses are no longer saved. Please help! Entering email address over and over again every month is very time consuming.
I am not able to upload my logo to Quickbooks either in Account and Settings or to Invoices.When I click on the Logo square I get a dimmed screen but no popup nor are there any invisible fields.If I drag and drop I get the message that "The operation could not be completed. The operation is not permitted. NSPOSIXErrorDomain:1"I spoke with an QB person who told me it is my browser and to switch browsers. I have removed all cookies and cache. All other popups on the site work. What is the issue?
When I was using the desktop version of QB, I would wait until the statement actually came in to enter the charges after matching up with the receipt of the charges. I would have the credit card company name as a vendor. I would pick the CC vendor in QB, enter the charges as individual line items to get my total charge. Once this matched the total charge for the month on the statement I would then just go in and pay the bill for the CC. By doing this, it was harder to find a particular charge throughout the year that was entered. What is the best possible way to enter the actual charges and pay the total balance of the CC each month?
Hi QB Experts, We are hoping to move from QB Desktop Pro to Online in the next while.One question we have and can't seem to get an answer about is - can we limit a users access to in office only? We would prefer that some employees not have access to the system while out of the office.Has anyone out there dealt with this before?
We have a Quickbooks account that aloows up-to users. My question is: If I, as admin, add another user in multiple users, Do we have to pay extra for this other user. When I added my friend to the multiple user, I was ppropted to buy another user account. Also, i and the other user are not in the same loication and are therefore not on the same network. What do I or he have to do to get him on board as a second user? How do I give him the password and how does he use it?
Is it possible to convert a Sage 50 file to Quickbooks Desktop (Cdn) accountants edition? NOT interested in Quickbooks Online... I see articles for USA accounts, not sure if that works for Cdn accounts? Please advise.Thank youTrish
Hoping someone can help with this.I'm trying to help someone with Quickbooks desktop who has been having multiuser issues for some time.Have resolved some network issues related to DNS, but issue persists.They have recently upgraded to QBDT 2023 Pro from 2021, and are still getting H202 errors when trying to open a company in multiuser mode. Have gone through a number of articles on this forum related to this, but no luck yet.Checking services on the server computer, I see the services QuickBooksDB30, QuickBooksDB31, and QuickBooksDB33, all running. the 30 and 31 are from previous versions they have run.In QuickBooks Database Server Manager (launched from Tool Hub) under Database server, I see QB_xxxx_31, DB Engine Version - unable to retrieve, Status - running.Under Port Number, I see QuickBooks Database Manager 2020 and 2021, but no 2023. I suspect this is part of the problem, but I have no idea as to why 2023 does not show.I have run the file scan multiple times, in which it re
error message how to fix?
QBO message says "updated moments ago" but no transactions have come through
Hi there,I'm using Quickbooks Self Employed and all of my transactions are missing from March 10th to June 23rd of 2023. It shows up on my bank statements electronically and the QBSE app/online says my accounts are all updated. When I try to import my transactions from this time, I get this error: Http failure response for https://selfemployed.api.intuit.com/v1/transactions-import/csvImport/1654759: 422 OK~Logged-in-ApiService.handleError~I made sure all 0's are blank, and that the dates and everything are formatted correctly. I've turned off my accounts and turned them back on, but it's still not showing up. For some reason, support isn't working, so I am asking the community for help.If anyone knows why this is and how it can be rectified, please help! Thank you
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Hi, is there anyone that can help me with oploading my bankstatements to quickbooks? It was working fine untill my bank updated the OFX software to 2.2 Now it does not work anymore manually. Unfortunally my bank in the Caribbean does not have a connection with quic
Hi,I have enabled the below two options from Accounts & Settings -> Sales -> Invoice Payments area. Accept Credit CardsAccept ACH However, the 'Online payments' option/checkboxes are not showing on the invoices. How to show Online payments (Cards & Bank transfer) option on Invoice?
When updating the bank transactions QB brings the current bank balance BUT NOT updating the transactions.
Hi I am looking for a trial link to the US Version for QuickBooks Desktop Premier Accountant . I managed to get the QuickBooks Enterprise trial for US, but that is not what I was looking for. Please help.. Thanks in advance. Muntazir.
I'm trying to upload the older record of mileage in PDF file on QuickBooks but don't know how
How do I get the all entire year's transactions to download
We do surveys but the homeowners are not our clients. (Meeting with client is not appropriate). We don't rideshare, or pickup goods/supplies or deliver/dropoff. I want to create purposes for our mileage tracking that don't cause suspicion regarding our business activities.
Hi,money spent for an asset last year was accidentally booked as expenses. To correct this error this year, I understand I book the amount on assets vs. prior year adjustments, an equity account. This account is not part of the QB Online standard, so I have to add it.* What definition type to chose? The only one that seems to fit is "Accumulated Adjustment"* How do I make sure that this account "Prior Year Adjustments" will be reconciled with "Retained Earning" at the beginning of the next year? Thx, G
One of the credit cards was used to refund items to two different customers. Using the "Split" tab the customer option doesn't appear as it does for a charge. Does this require setting up in the QBO settings?
Hi~How can I exclude a transaction?My options are add one, add multiple, match or unmatch.
We updated all the banking information yesterday, we bank with TD bank
