Other Questions

Is there a way to change the designation "deleted" for vendors and general ledger accounts to "inactive.

when we upgraded to Enterprise 2024, all our items that we assigned landing costs have been deleted, only when I enter bills and assign landing cost in this year do they show.  Has anyone else have this issue, we have gone thru the hoops with support trying to figure this out and no help

30 Day Free Trial for QuickBooks 2023 is not available any more?As far as I know, QuickBooks 2023 has 30 day free trial. But I installed QuickBooks 2023 yesterday, when I open it today, it shows "QuickBooks Desktop has reached the expiration date and will no longer open company files". Is this trial policy changed?

Now that Intuit has decided to phase out Desktop, has Intuit come up with any tool to migrate the attachments in bulk from desktop to online?  i have read several blog posts and some mention a 3rd party apps, but nothing specific is suggested..  i have looked at the 3rd party apps, and it does not appear that any exist for a mass import & matching of attachments.  this is years and years of information in desktop....  it would take several weeks of dedicated time, all day long, to manually and individually re attach in the online version.  There has to be an easier way.  please tell me there is something available.

Today my assistant had this message pop up and it persisted every 10 seconds for the entire morning, preventing her from working. "There was an unexpected error reported when trying to access company file.Error in reload.sql at line. Sybase message: Invalid option 'On_Error' -- no PUBLIC settings exists." Then it tells me to rebuild the company data to fix the problem, which did nothing, or to call the support number. A fresh re-start of the PC did not work, rebuild did not work, file doctor did not work, and QB was already up to day. The only thing that worked was a complete uninstall and registry cleanup, and re-install. This ended up taking me almost 2 hours in total. Anyone else have this happen to them? Thank you all as always,Chris

I can no longer see or access my top icon bar after the latest update to QB Pro Plus 2021. How do I get it back?  I rely on this option for efficiency.  Help me get it back.  This hasn't happened with all my files just one in particular.

Looks like if you want to move data from Xero the only option is to move to QBO, but I would like it to end up in the Desktop version.  Is there any reason I can't move it from Xero then to QBO then to Desktop?  Has anyone tried this and was it successful? 

is it okay to move the intuit folder from programdata to a network share? The reason is that we want to free up some space on the drive, and this folder contributes significantly to disk space usage.

I am trying to edit my payroll preferences in the settings, specifically I am assigning 

I recently took over bookkeeping for a client.  Upon reconciliation, I noticed that there was a duplicate billable expense in the register.  I deleted the duplicate (or what I thought) and it accidently deleted the one that is linked to a paid invoice versus the other one.  When I go to try to add the ones that were kept to the invoice, they don't show as available to add.  But they are still in the register and marked as Billable.  Is there a step that I am missing?  Or is it not possible to add a billable expense to an already paid invoice?  I need to add it so that they payment amount matches the invoice amount.  Any suggestions?

I need instructions on how to download a newer version of Quickbooks Desktop Pro to one of my company files. I have 2 files - the corporate one and the LLC. The Corp. account has been updated from Desktop Pro 2021 to Desktop Pro 2022 and I need to do this for my LLC file as well.  How do I do that?

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I thought there was an option in QBDT someplace to set a "default" account when making deposits or writing checks. What seems to be happening is that when a deposit is made (moving the payment from Undeposited Funds into the bank account), it seems to always be selecting the bank account with the lowest GL number instead of the main account. Am I halluncinating this or is this option just hidden really well? Any and all suggestions are appreciated.

I have an assembly item and when building it, i am not using one of the parts listed on the BOM.  I don't want to remove the part from the BOM as I use it most of the time.  How can I build this with either putting that qty as zero or deleting it off just this one build?

when i opened my quick books pro 2024 desktop this morning it said that there was an update to install.Last time I did this, i lost a years worth of entries. (and was scammed when trying to fix it)  Does anyone know what this update is 

Is there anyone else that doesnt trust Quickbooks with all the mandatory updates, that block access to the software program you paid for, and just want to do the bookkeeping for your company, but are bombarded with mandatory updates? If you don't agree to their updates, you are denied access to your bookeeping which uses the software you thought you bought and paid for? What is wrong with this company?!  Dont they have something better to do with their time than block me for not wanting their wonky updates when i just need to invoice a client?! 

Has anyone used this successfully? I followed all the directions and ran this over the weekend and am receiving some errors and keep receiving emails to start it again. The latest errors say "Error after conversion, differences found in DS postcheck" even though I don't see any differences as integrations are turned off and no one is allowed in right now. We meet all the criteria as far as I can tell from all of the documentation. I'm just not sure how to resolve this or reach someone to figure out if it can be resolved. Obviously our company is anxious to get things up and running for the new year. Thank you!

I have a QuickBooks account. Can I create a sub-account with a different login name and password, and the highest level of permissions for my accountant, so she can edit, delete data, and manage accounting tasks?

I canceled direct deposit over a year ago and they continue to charge my card. And in the past year, I have tried numerous times to contact support through chat and phone.  I have not been able to speak or chat with someone who knows how to correct this issue.  Or I can't understand the person I am speaking with.  And Intuit keep taking money from my account!!  I am beyond upset.  Please provide an email so I can contact someone.  It is very difficult for me to make phone calls or do chats. 

 I receive this error upon trying to open a Tax Form Worksheet with Excel in QB Enterprise 24.0 in a specific file. I've repaired the file with the File Doctor, ran a repair on QuickBooks, created a trusted location where macros are enabled for the file, and still nothing. Does anyone have a solution for this? I feel like I've pretty much tried everything at this point. 

I was promised 24/7 phone service and it is not available, which means NOT 24/7 does anyone have a 24/7 tech support number for QBO

I need to be able to create an invoice or report that shows the actual amount of the 10% profit I make off of invoices. How would I do that?

We need some of our people to be able to access "upload from computer" in the add bill dropdown. We don't know what the correct permission is to be able to do this.  Please advise.

Let me know if I'm thinking this all through correctly. Bear with me this has a lot of pieces. We use QB Desktop 2024. We import sales info from our POS as a journal entry (crediting inventory, debiting COGS, crediting sales tax payable, etc.) and that's all good. I'm trying to think through the vendor payables side of things. Let me know if I'm missing anything, I'm trying to clean things up for this business.1. We purchase goods from a vendor and receive an invoice. I enter it as a Bill and choose the appropriate vendor and inventory account and class (we have several retail locations). JE behind the scenes is a DR to inventory and a CR to A/P.2. BUT if there is shipping charged on the invoice that amount should be broken out separately when I enter the bill and charged to the shipping expense account, yes? JE behind the scenes for that piece is a DR to shipping expense and a CR to A/P.3. We pay the bill by check. JE behind the scenes is a DR to A/P and a CR to Cash.4. We return dama