Other Questions

Quickbooks Enterprise. Search not working when I click update search information it returns - "The Search update has failed. Please try again". This has been happing for some time. How can I fix this? 

windows 10 browser is not supported Qb desktop to be converted to QB on line. Windows to MacBook

As e-transfers and direct deposits are becoming more common, was wondering if QBO had an option to do that

I've invested hours in being shipped back and forth between Quickbooks support and Square. I've been in screen shares, chats, and phone calls. Both parties say the problem is with the other guy.According to the Apps page, the app is developed by Intuit and the support link is to the Intuit site.I'm told by Intuit reps that this is "outside of [their] scope." Essentially I've hit a wall with this and I'm at my wits end.The problem: the Connect to Square AppIt provides two options at set up1) Bring in individual transactions as individual sales receipts2) Bring in a single sales receipt per day, summarizing all sales from that dayThe documentation on the app page is quite clear & simple. Either result as displayed on the app page looks great. The problem...the app doesn't function this way. In fact, if the summary method is chosen, it functions somewhere between the two. For a day with 69 transactions in Square, It brings in about 100, most of them being small individual tr

We use bundles on our invoices.  I have billable expenses I want to add to my bundle but each time I add the  billable expense it creates a new line item.  I would like all of these billable expenses to total in one line item as I do not want all of the individual detail to show on the invoice to the customer.  Is this not an option?  It seems odd to not be able to do this.

I had a business customer pay on invoices that have already been paid resulting in a big overpayment, they do not want a refund back.  The payment has not been deposited to the bank yet as I want to know what/how to apply the remaining credit that will be left once payment is applied to the open invoices from the overpayment.  Here's the tricky party...they are car washes that have the same name but different locations and do to tax purposes they all have separate accounts and are paid by one company.  Is there a way to enter the entire deposit, pay the open invoices and leave the credit sitting without having to split it between the accounts?? Thank you,Office-1909

I have not seen anything about recertification 2024 for QBO.  Just was wondering if there is going to be any.  

When I create an invoice from an estimate the format of the PDF invoice looks different than if I created just an invoice.It has all the same information but is formatted differently.It appears my regular invoices is using the "Airy Classic" but if I create an invoice from an estimate it uses the "Airy New" I created a test account and created an invoice regular and then another one with an estimate and although are set to the same invoice template appear different. The layout and the fonts are different.  

Hello, I have created an Invoice Template in my Quickbooks Enterprise Suite - Desktop to use when billing my customers and it looks great but I just have one problem.. when I add multiple billing lines, the borders separating the columns disappear. I have attached an image for reference. Also just for clarification, if I only have one billing line, the borders do not disappear, its only when I start adding more. Can someone please let me know what I can do to make sure the borders don't disappear when I add lines?  

My company has just begun offering QSEHRA health insurance reimbursements. I want to pay those reimbursements once monthly through QuickBooks payroll. However, all of the instructions I have found on how to set up a payroll item for QSHERA have been to set it up as a "Company Contribution."Desktop Payroll: Qualified Small Employer Health R... (intuit.com)When a Company Contribution payroll item is added to a paycheck, the amount only shows in the Company Summary section and does not add that reimbursement amount to the employee's paycheck total. (Please see photo example) So essentially this setup is just a way of tracking the dollar amounts for our company/W-2 reporting and not a means of actually giving the money to the employee. I need to know how to set up a payroll item for QSEHRA that both records the amount for the employee's W-2 and also applies reimbursement the amount to the paycheck.

After using a reminder I have to select skip to make it disappear.

Im creating invoices in QBO via the API and using the DiscountLineDetail line item to set a discount in percentage or in amount I know searching for away to exclude certain items from the discount when creating the invoice through the API for example I have an invoice of 3 itemsitem a - $100item b - $100item c- 100$ and a discount of 10% i want to exclude item c from the discount so the totall will be$280 instead of $270 what will be the best practice for that?

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Is anybody else having trouble with empty line items not printing a space in the pdf. They show on the screen but when I create a pdf they will not show?  

We have a check payment (not associated with QB payments) in the undeposited funds account. We deleted the project associated with the payment before we recorded the payment to be deposited. QB will not allow us to do anything with any transaction associated with deleted project. We tried deleting the payment from the undeposited funds account with no luck. We manually created a deposit to get the checking account balance correct but we cannot remove the payment from the undeposited funds account. 

I'm working with a small start-up business, and I have a customer with a job that's being invoiced in 12 monthly installments for 2024.  At the start of April, they added two more jobs, and asked that I invoice them for the first four months, then eight more monthly invoices so that the project also concluded in December. They're now asking me to combine all three jobs into one, and invoice for 1/12 of the total amount for each of the next eight months.  I'm leaning towards just keeping the jobs separate in Quickbooks and creating invoices manually.  Is there any other way to do what they want?  I'm using Desktop Pro 2019.

I just purchased a copy of QBD Pro 2018 off Ebay. Seller said the program was registered, but had been successfully uninstalled. I assumed this would allow me to legally purchase and use the program. (I am not interested in illegally obtaining or using the software. I am an accountant with several clients, and a longtime user of both QB Desktop and QB Online.) Included with the purchase is supposed to be the "original genuine disc" along with a link to download the software, and all codes needed to open and run the program. The disc has not been shipped yet, but the seller says the disc is not needed. I received an email from the seller with the link and a few codes, but for a variety of reasons, I am very suspicious of this purchase, beginning with the Lic Number he has sent me.The Lic Number is: 6666-6666-6666-005 Before I open this link and download some incurable virus, can someone tell me if this license number is legitimate?Thanks!

We have had QBO for 11 months. We still have the same issue since the beginning. When I go to Check # to print, the check # is always wrong. I change it and and click on print check on bottom of screen. The check # changes again. I change it to the correct # and print the check. When I go into the bank register or the vendor I'm printing the check for, it can be a different number. I was printing all the Vendor checks at once, and having to change all the numbers in the bank register, but now I print them individually, and it still happens. It seems that QBO has a mind of it's own. It's very frustrating!! Now after printing any check I have to go into the vendor and check the check #. I'm not able to send feedback as our IT has it blocked. 

I've been using the older invoice format as I think the new one makes filling out invoices incredibly slow. As of this week there is no option to use the older format, whatever I can deal. The issue I'm having is when I go to print as a bulk action on the invoice page, the invoices print but with a blank top left corner that obscured the customer's name. It is as if there is a white box. I do not have this issue when I print directly from the invoice as a PDF. What setting do I need to reset so that I when I bulk print, the entire invoice is printed?

Here's the situation: We have an existing PRODUCT, which comes in three colors. We do not get to choose the colors. We order a dozen, and get random colors. When we purchased and received this PRODUCT, we entered it on a single SKU. All we cared about was how many units of PRODUCT we had in the store. People could choose whatever color they wanted to. Now we want to sell PRODUCT online. In-store, customers can take whatever color they want, but online we need to know which color they want, so we have created PRODUCT-RED, PRODUCT-WHITE, and PRODUCT-BLUE. We need an accurate inventory of each color. Our existing inventory was purchased in a prior year, so this isn't as simple as updating the orders. We have 14 units of PRODUCT, and that's what our inventory reflects. Of those 14, we have 3 x PRODUCT-RED. 6 x PRODUCT-WHITE, and 5 x PRODUCT-BLUE. How do I move the inventory from the one original SKU to the three new SKUs and maintain accurate costs for each item?

Hi, there used to be a widget in which I could immediately see how much I invoiced each month, last month, etc.. Now it's 'sales', which only totals payments received from invoices. How do I view it the other way on a widget without having to do a report? 

Hi, I would like to start closing my months end periods. I'm assuming that this will not roll up my I&E to Retained Earnings during the year (only at year end). Just wanted to check to make certain before going ahead.Thanks for any help in advance.

We currently have QBD Pro 2021 and we use classes.  Can someone tell me how this conversion will work in QB Online? I saw an video on setting up businesses in QBO but since I already have 4 months of 2024  and many years before that setup using classes I am looking for guidance on the best way to do this conversion. Will the classes come over in the conversion?  Do I need to turn them on before I do the conversion? Can I use both Classes and Businesses? I appreciate your input.  

Quickbooks continues to mutilate the dashboard with useless features no one is asking for. How do I get the helpful dashboard flow document like the famous Quickbooks desktop had?

I am receiving the following script error message"https://accounts.intuit.com/app/sing-in?app_group=BDT&asset_alias=intuit.sbg.quickbooks-win-us&x_expiration_seconds=[removed]&offer_option_to_sign_up"How can I block this?