Payments
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We’re encountering an issue with "REMOTE ONLINE DEPOSITS" showing up from existing customers, but these deposits aren't reflecting in our bank accounts. Could there be a connection issue between your system and the banks causing these ghost transactions? Could anyone help us resolve this?
I am running QB Enterprise Solutions 24.0I have 2 bills entered in 2022 that were paid in 2022 with out the transactions being linked.All transactions show on the Vendor Open Balance report.The fiscal year 2022 is closed.How can I clear the transactions?
Has anyone had fraud from WorldRemit?
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Good morning,I am taking over as treasurer for a non profit. We collect monthly dues from our members to support our operations. Is there a way to set up a member for recuring auto ACH monthly or annual dues? Now we send invoices either monthly, quarterly or annually, the time spent following up on billing is killing me. Most members would love to have it either auto draft from a credit card or ACH. IE one time sign up then auto just like other drafted bills. Is this posable with QuickBooks? If so how? ThanksTim
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I'm just wondering if I am missing something or if indeed the implementation of payments via payment links is as illogical as it appears. Having read some other posts, it seems that any payment from a payment link, whether it is one on an invoice or one from a manually created payment link in the dashboard, triggers an auto generated sales receipt. This neither links back to the invoice related to the payment link or in the case of an existing customer using a dashboard created payment link, the auto generated sales receipt makes no attempt to match to an existing customer using name or email address. There's also no way to turn off the utterly dumb auto generated sales receipt so the manual work is increased by the fact you have to additionally delete all the auto generated sales receipts to then manually create sales receipts linked to customers or match the payment against an invoice. Am I missing something or is this really how abysmally bad this has been implemented
We were pushed into Quickbooks online so the president could view from his computer. It is way more problematical than Quickbooks desktop 2018. Also I still use Quicker 2015 for my rental property and it works better than the current 2024 version of Quickbooks online. IT IS AN ABSOLUTE DISCRASE THAT WE CAN'T SET UP A VENDOR AND HAVE OUR ACCOUNT NUMBER AUTOMATICALLY PRINTER ON THE CHECK. tHE LACK OF THIS ONE FEATURE PUTS quickbooks 2024 at 10 to 15 YEARS OUT OF DATE. Shame on Intuit. Richard
After a recent update of QB online, when I go to download an invoice it gives a random sequential number, 4 digits, instead of the old style which had the invoice number. I'm hopeful this can be changed back! It doesn't really make sense that this was switched, right?
Hi Everyone, First off, thank you everyone for your answers to my prior questions. They've all been answered and in the rush of getting things done I did not thank the folks who provided them. Now I have a new question. I've been invoicing customers using Stripe. For this reason I created two accounts associated with it, as follows (a) Stripe and (b) Stripe ExpensesWhenever Stripe issued a payment, I entered that transaction on my Bank Account.Whenever Stripe issued a charge, I reflected it on the same Bank Account. Now I go to my P&L and only see the Stripe Expenses account and not the income.On my Bank Account, the income transaction shows up as Transfer Funds type.On my Stripe Account, each of this transactions show up as Payment from the Transfer Funds. I then perform a Deposit/Accounts Receivable to the same Stripe account. I know I should use Sales Receipt when not using invoicing, so the question is how do I modify these inputs so that Stripe income shows
We have a customer who will not pay his invocies. Reach out many times and he said he will not paid as he close his business. How can I write off/record in quickbooks desktop. He has three invocie totaling $2460, the invoice is from 2023.Thanks
We are able to download transactions but if we try to send online payments through the bank feeds the data processing gets stuck on 99%. The only way is then to end QBooks through the Task Manager. I waited 2 hours before doing this to be sure. I have deactivated our bank accounts and reconnected them through Bank feeds. I have made sure that I go to the Wells Fargo FMS set up when connecting the bank accounts.I have also done the data verification, and data rebuild, but no changes. I have spent hours with Wells Fargo (They don't know what Direct Connect is).Does anyone know how to fix this?
Need to pay multiple invoices from multiple vendors at once based on location (that will be coded from Restaurant365 to short A-Z if need be to make it easier to batch select)
A credit card payment was taken in June 2024 on the wrong customer's account. Is it possible to reverse, delete, etc. the payment from June, now (Sept 2024), without affecting prev month financials?
We are currently using QuickBooks Desktop Contractor's Enterprise Edition 24.0 and have been utilizing the online payment feature for bill pay for the past six months. Our accounting team has full access to QuickBooks and was previously able to schedule online bill payments without any issues. However, within the last two weeks, they are no longer able to initiate payments from their individual user accounts, despite having full access to the company file. At present, online bill payments can only be processed through the admin account. Could you advise if there is a setting or configuration that might be preventing users with full access from scheduling online bill payments?
We are using QuickBooks Desktop and we have some credit memos that are under one customer and we need to transfer them to another customer. What is the best way to do this? Thank you!
We paid out a sum from stripe which was for more than one client. When I try and split the payment it only allows me to split categories but not the client's. How would I categorize the payment between two different clients?
Hello, Has anyone else had a problem with printing checks? Multiple times I have printed a check and the next week it prints again, like the first check never existed. I am so fed up with this issue. It is a huge time sucker and frustrating. Not to mention wasting expensive check stock. I called QB, the first guy hung up on me. The second person told me I had to have a support agreement for this problem, even though it is obviously a QB issue. She sent me some links, but none of them were even the slightest bit helpful. They had nothing to do with this issue.
I recently had a problem where quickbooks payments gave me an error message that it wouldn't work because our "card had expired". I added a different card to my quickbooks online account and made the payment. I regained access to quickbooks payments and am able to accept payments via quickbooks payments and my cardreaders but my employees are not. They continue to get the error message about the card expiration. How can I fix this problem so that they too can use the card readers again?
Hi, Ever since you updated to these new invoices, we have faced nothing but slow loading screens. It feels like QuickBooks is fighting us to do our job. When we open an invoice, we are bombarded with slide-in bars that we have to close - it used to be just one, but now it is two. We don’t need this random information popping up, as it doesn’t help us at all. After processing a card and saving an invoice, it doesn’t close automatically. Instead, you have to manually close it. Either a blank invoice or an invoice with only the person's name and no information appears immediately behind the receipt, forcing you to close that window and re-open the original invoice to print the receipt. You also removed the half deposits from customer receipts, which means that when the final receipt is issued, it no longer shows the initial deposit. This confuses customers, making them think they were billed the full amount. Everything is extremely slow. It takes forever to open invoic
I've been using Self Employed Quickbooks for several years but only the basic features. Clients have always paid either via direct deposit or paper check. Now I have a client who asked if they can pay via credit card. Can they do so through Quickbooks when I send them an invoice? How does this work?
