Payments
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We have spent countless hours speaking with multiple Intuit representatives and no one can solve the issue we are experiencing. Initially our company was on QB Online and we upgraded to Desktop Enterprise version. We were able to link up the bank and credit cards to the desktop, but we have been unable to set up to receive QuickBooks Payments. They have told us that because we had payments with QB online, even though it's no longer active, that it appears to be tricking the system so it won't activate it for the desktop version. An IT department is needed to fix these issues, they continue to tell us to try again later on the phone. This doesn't solve our issue.
Folks who received this email from QB (below verbatim first paragraphs) - What is it? What does it do? and... What is the catch? I do not trust QB or their CEO - this will cost money, right? Thxn Dear valued QuickBooks customer, You are receiving this email because you are a QuickBooks Payments user and member of the QuickBooks Business Network. In a few weeks, we will enhance your Network profile to enable you to get paid through QuickBooks Bill Pay without needing to share your ACH payment info with your customers. These ACH payments will be deposited into the bank account you've selected to receive payments in association with your QuickBooks Payments account. We are enabling this capability for you at no added cost.Please note, your customers can still pay you through the instantly payable invoices you send them.
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how do I set of terms for vendors with certain terms? For example, a lot of vendors here in Utah have a due 10th of following month no matter date of invoice the previous month. Or 20th following month or 15th following month. None of these vendors have a discount if paid before paying before the date. I've tried several ways in the terms option but none of them work. Would someone be able to help me so I can set them up and not have to remember every vendors terms when receiving an invoice.
I'm brand new to QB, practicing entering my professional expenses (using the vendor category) for this calendar year in anticipation of using QB next year for a private psychology practice. I've been able to enter the bills but cannot figure out how to manually document that they've already been paid. Help would be appreciated and thank you in advance.
Good day everyone. When viewing a created invoice in PDF view, each line item listed has a repeated description immediately below the first description. One line is in BOLD, the second line is in regular font. Please see example posted.In Products & Services, the Basic Info box has the product description and this is what is being duplicated. In the Sales box, “Description" is left blank. Price/rate and income account is filled in.Greatly appreciate any help. My goal is to have the product(s) listed only once per line.
How do I enter a payment on my account that was a credit card transaction? The original amount I posted as a daily sales AJE does not match, as the merchant fee (4%) needs to be accounted for.
I created 3 invoices and received payments through Quickbooks payments which deposited into my business checking account. When my bank transactions imported from my business checking account, it shows the 3 deposits related to those invoices. Being as the payments were already applied to the invoices, the deposits have nowhere to be assigned to and in effect are duplicates. If I delete the deposits from my banking "chart of accounts" then I will have a mismatch in the bank balance in quickbooks. Deleting the quickbooks payments and applying the deposits instead seems to be the most logical step... but I receive an error message every time: "This transaction has been deposited. If you want to change or delete it, you must edit the deposit it appears on and remove it first." There are no deposits for a quickbooks payment as far as I can tell. At this point I have resolved to letting the deposits sit in A/R unassigned, which is really hurting my organization. Any help would be greatly app
HELP!!! Merchant services is keeping $18k of my company's credit card payments. I have called and chatted and no one can change a phone number. Why is everything so difficult? We are a non profit charity and need our money. Merchant services does not give a flip. They tell you all of the right thing but nothing gets done. Can't talk to a supervisor or anyone who can help change a phone number????? I have provided the documents multiple times and now I have to submitted again????
Every time I make a credit card payment from my checking account, that payment seems to stay on my checking accounts reconciliation
why do my invoices not have Invoice payments turned on even though I've set them on in Sales Account Settings?
Buenos dias , como puedo resubscribir la cuenta , no me preocesa el pago?
I can not find an option to do so
I am trying to pay vendors on QB Online via scheduling ACH payments. Some of my vendors have issued me credits for items returned. I cannot figure out how to apply those credits to show being applied to the invoices I am paying via ACH.
We have two companies that share QB -- one is a property rental company, and one is a cdl school. An item was sold that should have been put in the rental company and my boss accidentally deposited the funds into the cdl school account, I actually did it right and invoiced the properties account and received payment now I have an undeposited check that went through on a different bank account. Is there a solution to this issue?
We are new to QB bill pay after having to drop Bill.com and make the switch. I have 20 invoices to pay in Quickbooks bill pay but after 7 payments it will not let me do anymore. Is there a daily limit?
Hi, I have received a payment from a company I am working for which is an advance to make purchases required for the project. I want to record this amount received in quickbooks without it being classed as income (Once I have made all the relevant purchases I will give the company all receipts for items purchased, along with any remaining unspent monies from the advance)The payments I am making for the purchases are from the bank account linked to my quickbooks, so show up as expenses - how do I then link these to the money I have received? Any help greatly appreciated!
A few months ago, I recorded a number of deposits from QuickBooks Payments as deposits to my checking account and credited sales revenue. I now see that many of them are listed in my Undeposited Funds Account. I'm concerned that if I create deposits in QBO to clear the UF account, I will be duplicating items in my checking account register. What can I do to clear out these UF account lines? Thank you!
When I forgot my password I tried the link to reset it. When I enter my info, it says my phone number is not the one I registered with, though after checking my profile it shows that it is correct. Thoughts?
Why is QBO sending email reminders to customers that have already paid the invoice?
We conveted from MAC Desktop to QBO and need to apply a payment to a vendor bill that has a discount. The vendor is already setup with a 2% purchase discount and this always worked fine in our desktop verison but when we are marking the payment (done outside qb directly with vendor) we don't see a way to apply the autmatic early payment discount or an additional flat rate discount to the same bill (e.g. $20).
Like many business owners (perhaps you, too?) I'm part of a large class action lawsuit about the fees charged by Visa and Mastercard. I'm filling out the claim paperwork and it asks for my card acceptor ID. I'm not sure what that is or where to find it. Can anybody help? I accepted credit cards through Quickbooks Self-employed.
