QuickBooks News

i am trying to record deposit as payment but  i currently have the wrong name under Select the payments included in this deposit, it has the wrong customer and i'm unable to change it.

1 year ago

pdl2015

QuickBooks News

Why doesn't some of my customers not show up on the App?!? Seems like a lot of customers are missing for no apparent reason. This is a new issue. I have used QB 25yrs

They are shown on the desktop

1 year ago

ganjomani

QuickBooks News

Noticing that newly categorized transactions from the bank feed are not showing up under 'categorized', but they are in the books. Why?

I've been adding transactions through the bank feed. They are all in the books/in the reconciliation module. However, the transactions recently added through the bank feed are not in the 'categorized' tab in the bank feed. I see transactions from 2020/2021, but nothing from 2022-2024. Any ideas?

1 year ago

mike_marny-hotma

QuickBooks News

How do I input a return receipt after a job is completed for a customer and I have extra materials that are return to the store?

Original commenter did not share additional details

1 year ago

CynthiaH2023

QuickBooks News

How do I generate a credit card receipt for a customer?

Original commenter did not share additional details

1 year ago

AngVL

QuickBooks News

I have Quickbooks Online. How can I create a custom form credit memo?

Original commenter did not share additional details

1 year ago

userjosh6

QuickBooks News

How do I get the customers list to sort by "name" alphabetically? I can click the sort button but it doesn't have any discernable order.

I'm using the "customers" tab and clicking on "unbilled income" when this issue occurs.

1 year ago

Brnstrmr

QuickBooks News

This is a joke a customer made a payment through quickbooks and it disappeared into never never land. didn't show up in the account. So where is it?

Original commenter did not share additional details

1 year ago

Nilsso11

QuickBooks News

Is it possible to turn off the automatic checkbox to charge a customer credit card on file when using receive payment function

Original commenter did not share additional details

1 year ago

mtccontracting

QuickBooks News

Can I stop a payment made by a customer

a customer paid an outstanding invoice with his credit card but he change his mind and want to cancel because of the fee that he has to pay

1 year ago

sbotez-bewhere-c

QuickBooks News

QB-online, on customer "Edit" window, on the Payments section, the "Primary payment method" selection is not working on, for long time.

Original commenter did not share additional details

1 year ago

825209639709889

QuickBooks News

How do you add 2 email addresses to a customer account

Original commenter did not share additional details

1 year ago

medfordfarms-hot

QuickBooks News

I am trying to connect my credit union account to quickbooks and a popup informs me that i need to setup multicurrency but i'm not dealing with another currency

the bank account currently connected and the new one i want to add are both the same currency

1 year ago

mvanandel-nexusb

QuickBooks News

Can you set up a program or class and allocate percentages for multiple classes in a single expense or payment

We are non profit and have multiple programs we allocate percentage of expenses and wages to. I'm migrating from Sage to QBO.  Can we allocate and expense to multiple programs or classes and will it calculate the percentage or do I have to do that separately? 

1 year ago

kobookkeeping1-g

QuickBooks News

If I own a dance studio an I want to refund parents for dance classes missed or refund for studio rental, how do I categorize this?

Original commenter did not share additional details

2 years ago

alphonsoming

QuickBooks News

Customer services with my quickbook online

can someone call me at xxxxxxxxxx

2 years ago

nisrinaudi@gmail

QuickBooks News

How to adjust cost of goods sold journal entry value

2 years ago

yvonne-yorkbuilt

QuickBooks News

Can you create a change order for customer in quickbooks online?

Original commenter did not share additional details

2 years ago

mkotze-caneicorp

QuickBooks News

Help with allocating one payment to different suppliers all in one category

2 years ago

rfoxcroft

QuickBooks News

Has anyone been able to turn off QB payments for a specific customer? Changing payment method in their account does not work.

Original commenter did not share additional details

2 years ago

usercollettefranklin

QuickBooks News

What type of account do you set up to record security deposits charged to customers that will be refunded at a later date?

Original commenter did not share additional details

2 years ago

ShannonBaker

QuickBooks News

Applied a payment to the wrong customer account, can you void it?

Original commenter did not share additional details

2 years ago

avazfoodltd-gmai

QuickBooks News

I tried to find a categorized transaction from 2 years ago to correct the category but the systems doesn't show me over 1 year . How can I do it ?

Original commenter did not share additional details

2 years ago

yossi-h-s

QuickBooks News

Why I can’t see all of my clients on the phone App however I can see them on my laptop.is there a setting that I can change to be able to see all of my clients?

why I can’t see all of my clients on the phone App however I can see them on my laptop.is there a setting that I can change to be able to see all of my clients?

2 years ago

candceavestrough

QuickBooks News

Does quickbooks automatically charge a service fee to customers using credit cards?

the 2.99 service fee.

2 years ago