QuickBooks Q&A
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Hi Community I have a client who needs to move from Quickbooks Pro 2016 to online and the process I used to follow with this was I would use a trial version of QB Desktop UK/Canada (2019/20) to upgrade and restore a backup of an old QB file and then export that data for QBO however I'm now unable to do this as the only trial version of Quickbooks I can find is US and when I restore a company file I get an error stating "The company file was not created in US Quickbooks" which means I am unable to proceed.I have also tried following Step 2 from the following guide: Move your QuickBooks Desktop file to QuickBooks Online But the link to the QuickBooks Desktop file restoration tool is also dead. It would be highly appreciated if there's a solution to this since many entities in SA still use QB versions that came out prior 2018 and they still need to be able to access old information and writing it off is not an option.
I see that Quickbooks does not add any kind of encryption to the PDFs that are generated for invoices. This is a legal requirement in South Africa for electronic tax invoices that they must have at least 128-bit encryption. This is the most basic of PDF encryption and doesn't prevent the recipient from opening it. Does Quickbooks have any intentions of adding encryption so invoices can be used legally in South Africa?
This has been happening ever since I migrated to QB online. I also use FNB, no problems at all since April 2021. Haven't updated my cashbook for 3 weeks. Please assist uegently
how can I reinstate and old customer account and make active again
How do I add our vendor assigned account number to a purchase order? I have the account number field set up to print on the purchase order and it does appear in the purchase order screen, but the system does not automatically fill in the account number field on the purchase order screen. I would rather not have to remember all of my account numbers or have to open the vendor edit screen to copy the account number every time.
When I capture an invoice lets say the number is 49802 it states that the invoice number had been used, when I type that particular invoice number in on a search it does not come up?
How do we categorize reserves in our call account for VAT, PAYE & UIF that we transfer to our current account?
I need to set up a user that can only process invoices and quotes. They can not see outstanding balances for customers or edit customers. How can I do this ?
sometime the std bank bank feed work and sometime just keep on give error and i could not connect since 30th Apr 2022
Hello, I recently imported information from my old desktop QB to QBO. I have an issue with the opening balance of the CC account. The CC account was opened in June 2018 and the very first transaction made was June 4, 2018. However, it shows a large negative balance that supposedly exists before this date. I tried adding an opening balance entry for $0.00 but it didn't change anything. I'm not sure what the problem is. I have attached pictures.
I’m trying to understand which category to choose under Tax Rate when updating/approving a transaction. There are so many different options such as Old Standerd or Change In Use, and I’m struggling to make the right choice for different expenses. This is specific to South Africa. Please help!
I can't update my invoice my my computer as it says my subscription is not up to date
