QuickBooks Q&A
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Hello, I added Purchase order to my QBO account, but I couldn't manage to customize the template. Can you please help me to customize the template such as I want to remove the filed Approved by or Date at the bottom of the page.
QB Invoices and payment receipts submitted to customers reflect a different name than '[email address removed]'The From reflects "Dance Mouse" which is deeply embarrassing and concerning. What could be the cause and how can it be fixed?
Hi We're experiencing an issue with QuickBooks Online not syncing with Nedbank. We have done the following in an attempt to resolve: Waiting a few hours as per the error message's prompt Removed the bank account and set up with the link to the bank - receive an error that Nedbank isn't availableCleared the cache, no difference Tried using a different browser, no difference We've repeated the above process daily since the 8th with no difference.
This is in connection to creating invoices, sales receipts, quotes etc.
The past week, I have had a few odd glitches reported by my clients. 1) The VAT amount on quotes is wrong. Client does a quote on his phone app - as "VAT not included". On a R2,000 quote, the VAT displayed was a random amount - say R3.00. He could not fix this on his phone. I could go to the quote, change to "VAT included", click away, then change back to "VAT" not included, and the VAT figure would be correct. He switched to his IPhone and does not have the problem anymore. 2) A client using the Desktop version of QBO now has to sign in each time she logs on. This used to be automatic. 3) One of the second client's employees uses the online version of QBO. She has to request a OTP each time she logs on. Her log in was also always automatic. All I can assume, is that an update was run which had a few glitches. #1 is pretty serious - if anyone sent off quotes without checking the VAT amount, the total due wo
I am unable to see my clients today, is there a general problem?
I have cleared the cache and reset the app data and it is still doing it. I have googled it and there are lots and lots of people with the same issue. has this been resolved and can you give me the answer?
This is to prove to customer that they have received the invoice